Neighbourhood Housing Officer

Ebonnie Goss
  • Post Date: 5th September 2017
  • Applications 0
  • Views 570
Job Overview

MMP Consultancy are lookingto recruit an excellent Neighbourhood Services Officer to work on a temporarycontract based in Hampshire.


We are seeking anexperienced individual, who is confident in dealing with tenancy management andanti-social behaviour. Working with a prestigious organisation, this role willbe focused on providing an excellent customer service to current tenants, managingboth the estates and street properties of a mixed tenure patch.


Main Responsibilities:

Managing a mixed tenurepatch to deliver an excellent housing management service to all tenants

Responding to anyenquiries and complaints raised by customers, including complaints aroundanti-social behaviour

Working closely withrelevant departments and outside agencies to improve the neighbourhood


Experience Required:

Excellent housingmanagement experience, with knowledge of working with mixed tenure includingsupported and leasehold properties

Knowledge and experienceof rent arrears and how to aid tenants to minimise these

Experience of working withanti-social behaviour including the correct channels of reporting this throughto court level

Up to date knowledge ofhousing legislation and procedures, including a sound knowledge of the WelfareReform act

Job Detail
  • Hourly rate: £ 13.80 - £17.50