MMP Consultancy are lookingto recruit an excellent Neighbourhood Services Officer to work on a temporarycontract based in Hampshire.
We are seeking anexperienced individual, who is confident in dealing with tenancy management andanti-social behaviour. Working with a prestigious organisation, this role willbe focused on providing an excellent customer service to current tenants, managingboth the estates and street properties of a mixed tenure patch.
Managing a mixed tenurepatch to deliver an excellent housing management service to all tenants
Responding to anyenquiries and complaints raised by customers, including complaints aroundanti-social behaviour
Working closely withrelevant departments and outside agencies to improve the neighbourhood
Excellent housingmanagement experience, with knowledge of working with mixed tenure includingsupported and leasehold properties
Knowledge and experienceof rent arrears and how to aid tenants to minimise these
Experience of working withanti-social behaviour including the correct channels of reporting this throughto court level
Up to date knowledge ofhousing legislation and procedures, including a sound knowledge of the WelfareReform act
Hourly rate: £ 13.80 - £17.50