Dedication to our sectors. Depth of knowledge. Long-term relationships. Commitment to quality. A true partnership approach. All this is why we are trusted to provide an exceptional, highly personal service to our clients and candidates alike.
Ask any of our clients why MMP Consultancy is their first choice and you’ll get the same answer: Trust. We’re trusted because all of our consultants have such a depth of knowledge. Because we prize long-term relationships over short-term quick wins. Because we reliably deliver quality, even when reacting fast and no matter the scale of the challenge. Because our relationship is valued and personal. And because we are seen as true partners who add value, an extension of your team, dependable people who really care. More...
People trust us to find the job that’s right for them personally, not just on paper. We’re trusted to value people as individuals and to understand that everyone's circumstances are different. We’re trusted because we are always fair, open, honest and down-to-earth. People like the fact that they can build an ongoing relationship with their consultant. Our people stay with us for the long-term, so you won’t be passed from pillar-to-post. Our consultants get to know you well and genuinely care about you and your career.More...
Ask any of our clients why MMP Consultancy is their first choice and you’ll get the same answer: Trust. We’re trusted because all of our consultants have such a depth of knowledge. Because we prize long-term relationships over short-term quick wins. Because we reliably deliver quality, even when reacting fast and no matter the scale of the challenge. Because our relationship is valued and personal. And because we are seen as true partners who add value, an extension of your team, dependable people who really care. More...
Get in TouchPeople trust us to find the job that’s right for them personally, not just on paper. We’re trusted to value people as individuals and to understand that everyone's circumstances are different. We’re trusted because we are always fair, open, honest and down-to-earth. People like the fact that they can build an ongoing relationship with their consultant. Our people stay with us for the long-term, so you won’t be passed from pillar-to-post. Our consultants get to know you well and genuinely care about you and your career.More...
SIGN UP FOR JOBSThe main reason I emailed, apart from catching up, was to say how impressed I am with Aliesha. People don’t seem to be able to praise people when they deserve it, but it is very easy to criticize when things do not always go right.
I can't praise Aliesha enough for her enthusiasm, friendliness and expertise, and she really shows your company in good light. I am sure you already know the strengths that she brings to the company, but I just thought credit where credit is due, and I don’t often email companies to say it, but Aliesha stands out from the crowd.
Well done to Aleisha and yourself for finding such a valued team member.
Much appreciated assistance from MMP through our Covid pressures and one of my go-to agencies for help when requiring temporary staff for the Trust.
We have been working with MMP for a few years now, and they have proved to be efficient, friendly and professional. Both Emily and Aliesha are like an extension of our own team, they completely understand our culture and the qualities within the people we are looking for.
With huge thanks to MMP and the speed/efforts of all involved. I was provided with a positive position in a role that I enjoy very much. Easy transition and transparency. I have worked under a few agencies this one I will always recommend.
MMP Consultancy has been providing temporary workers to the Facilities department at Watford General Hospital since April 2020, after it was clear that additional staff were required to provide sufficient service during the COVID-19 pandemic. The staffing requirements included cleaners and porters, who play an integral part in ensuring that the hospital operates efficiently and safely.
The 12 porters supplied to us have a tremendous work ethic, which has been made evident in the ongoing positive feedback we receive from our A&E and Radiology departments that they are assigned to. The healthcare professionals that the porters work with have commented on their approachability, willingness to help wherever they can and the relationships they build with staff and patients. They have proved themselves to be a true asset to Watford General Hospital.
MMP has also provided 6 cleaners to support the Soft FM contractor's Domestic team by performing enhanced cleaning in public areas. They have demonstrated high levels of self efficiency and organisation. The spot-checks and cleanliness tests carried out produced excellent results, which is a further example of the incredibly hard work they are doing during a time when hygiene and sanitation is paramount to combating COVID-19.
MMP Consultancy's professional approach, cost-effective services and efficiency in sourcing the quantity and quality of staff give me the confidence to allow them to provide staff who continue to have a strong positive impact on the entire hospital. I would be happy to recommend their services.
MMP Consultancy are currently seeking a Damp and Mould Surveyor for a Local Authority in Derbyshire on an interim basis paying £222/day.
Preferably be a qualified candidate who has experience of working specifically with Damp cases within social housing.
Key Duties:
* Inspection of properties to specify repair/improvements in relation to damp and mould cases.
* Carry out post inspections and quality assurances.
* Check accuracy of invoices submitted by contractors to maximise cost efficiency.
* Understanding of technical terms and causes of damp, from leaks to condensation.
* Manage tenant expectations and educate tenants on how to reduce damp and mould.
Experience
* Damp and Mould experience essential
* Repairs and Maintenance experience essential
* Working with tenants from social housing essential
* Good communication skills
Job Details:
* Daily Rate £222 per day - Inside IR35
* Business related expenses
MMP Consultancy currently have an opportunity for a M&E Manager to join a local authority based in Godalming, Surrey This will be an permanent position paying £51,410 - 55,400p/a Benefits.
My client are offering flexible working with an expectation of 2 days p/w in the offices.
Purpose Of The Role:
Main Duties & Accountabilities:
Operational Duties
Liaise with the Asset Team with regards to Thermal comfort upgrade works in relation to heating requirements
Contract Management:
Team Work and Communication:
Training and Development:
Finance and Budgets:
Areas Of Accountability:
Title: M&E Manager
Salary: £51,410 - £55,400p/a Benefits
Location: Godalming, Surrey
MMP Consultancy is seeking a Health & Safety Manager to join a college in Cambridge on a permanent basis to start as soon as possible. The position is available to applicants on a full or part time basis. The salary goes up to £43,161 per annum with additional benefits.
Responsibilities:
* Ensure smooth implementation of health & safety protocols.
* Maintain health & safety standards at all times.
* Identify and address training needs for staff.
* Develop and manage risk assessment programs.
* Collaborate with department heads to ensure compliance.
* Oversee budget allocation for health & safety initiatives.
* Review and update policies and procedures regularly.
* Maintain knowledge of health and safety legislation.
* Chair Health and Safety Committee Meetings.
* Investigate and report accidents and incidents.
* Manage fire safety protocols and training.
* Support projects with CDM requirements.
* Provide technical support and guidance.
* Develop and maintain relationships with relevant bodies.
Requirements:
* Experience in health & safety management.
* Knowledge of relevant legislation and best practices.
* Strong communication and leadership skills.
* Ability to make sound decisions under pressure.
* Experience in project management preferred.
* Familiarity with the construction industry.
* Excellent organisational and problem-solving abilities.
MMP Consultancy are currently recruiting for a Neighbourhood Officer to join a fantastic Housing Association based in East London on a Temporary basis.
Main Responsibilities:
* Tenancy/lease management - Providing advice, managing requests, and acting where breaches of tenancy/lease conditions or changes in circumstances occur. This includes but not limited to death/succession; possession proceedings; squatting/abandonment
* ASB - Tackling and reducing the effects of anti-social behaviour, managing a caseload of anti-social behaviour cases to the point of closure or enforcement action. This includes case assessment; identifying solutions and acting; preparing cases for court action and representing the organisation at court and at evictions
* Gas - Carrying out the necessary actions to obtain access to a property to ensure that gas appliances are serviced annually.
* Tenancy audits /fraud - investigating unlawful subletting and taken the appropriate legal action
* Lettings - Taking ownership for all empty properties and subunits in a patch to minimise void periods.
* Ensure vulnerable residents are signposted to appropriate services and support to enable tenancy sustainment, providing basic advice on welfare benefits and support that is available
* Proactively seek residents' views to improve service delivery and customer satisfaction
* Support and promote the work of the community development team within the patch
* Actively promote, assist and encourage resident involvement attending relevant resident panels, walkabouts and meetings to address their issues of concern
* Investigate safeguarding concerns and refer to the Neighbourhood Operations Manger
* Engage with and involve residents in the management of their neighbourhood by carrying out regular estate inspections, identifying and resolving issues directly or in liaison with internal teams or other external agencies
* Deliver a programme of regular estate inspections
* Deal with service charge queries from tenants and leaseholders on the quality of services and service specifications
* Support the customer services team with technical advice to improve resolution at first point of contact
* Take responsibility to maintain the necessary written/electronic records and systems to ensure accurate and complete records, including those related to changes in circumstances, vulnerability, and end to end case management
Skills and Knowledge:
* Up to date knowledge of legislation and good practice relevant to leasehold & housing management
* Understanding of service charge apportionment methods and service charges
* Ability to interpret leases, complex information, and management agreements
* Able to travel efficiently across the stock and attend evening meetings
* Educated to A level standard or equivalent with a minimum 5 GCSE's including C in Maths and English (or qualified by experience)
* Highly developed interpersonal skills with approachability and flexibility
* Can manage own workload day-to-day, handling different projects simultaneously and working to conflicting deadlines
* Excellent communication skills with the ability to engage with different customers and at court when needed
* Developed relationship management or stakeholder engagement skills, with the ability to influence, engage and manage conflict to resolution
* Proven analytical and problem-solving skills
* Organised, planned and able to prioritise competing demands
* Well-developed IT skills including experience of Microsoft office and the ability to proficiently use computerised databases
* Able to meet targets and deadlines whilst working under pressure
* An ability and eagerness to learn and grasp new concepts quickly
* Proven experience in tenancy and leasehold management
* Experience of acting on breach of tenancy or lease conditions
* Demonstrable experience of delivering customer service excellence
* Experience of dealing with difficult customers, some of whom may be demanding, vulnerable or under stress
MMP Consultancy are looking for a Housing Support Officer to join a wonderful Housing Association in East London.
Key Responsibilities:
* Work as part of a team providing a high quality housing service that meets the needs of residents and is delivered in accordance with the Corporate Objectives and Team Plan.
* Provide routine administrative support to the Local Neighbourhood Centre including the opening and distribution of post, general photocopying and stationery management.
* Update and maintain the correspondence register and chase up any outstanding responses.
* Dealing with routine enquiries in a sensitive and efficient way including relaying to residents information held on the repairs system and other systems within the office.
* Taking accurate messages for other members of staff and forwarding them on via email in a timely manner. This would include forwarding on enquiries and messages to all staff.
* Support a more experienced officer on reception duties in order to gain knowledge and experience.
* Communicate and liaise regularly with tenants and leaseholders and their representatives associations.
* Support the Neighbourhood Housing Manager in monitoring activities and services including the production and or the analysis of data.
* Ensure that all allocated duties are carried out in compliance with our Health & Safety policy, Financial Regulations, Standing Orders and other procedures.
* Undertake project work specific to your areas of responsibility as and when required.
* To be responsible for the counter and reception area, ensuring that it is tidy and welcoming and that leaflets and available material are up to date and displayed.
Skills & Knowledge:
* Knowledge and understanding of the role of a Local Neighbourhood Housing Office
* Well developed communication skills both written and verbal to deal effectively and professionally with tenants, leaseholders, contractors, managers and staff.
* Well developed IT skills (including Work, Excel and Ideally Orchard)
* Ability to manage a number of complex tasks simultaneously
* Ability to follow and record complex procedures and processes accurately
MMP Consultancy is currently recruiting an enthusiastic Customer Service Manager to join a National Social Housing Contractor based in North London.
Responsibilities:
* Ensuring that customer service delivery is continuously improved in ways that meet the needs of the customer as well as our clients.
* Implement and manage a robust customer feedback system to ensure continuous service improvement and contribute to improvement in customer feedback methodology.
* Develop systems and processes to enable customer enquiries to be dealt with at first point of contact wherever possible for planned works, responsive repairs and other property related services.
* Develop and maintain close working between the Contact Centre, internal teams and main contractors to enable an efficient, seamless service to be delivered to our customers.
* Liaising with all service areas to act as an intermediary for customers as and when required.
* Accept and case manage on behalf of Customer Service Advisors, difficult customer situations that have been escalated to them, ensuring the customers experience in dealing with us is positive.
* Implement and manage service standards for delivery.
* Provide control over quality and quantity of Contact Centre activities through regular monitoring and measurement including adherence to service standards and utilising resources in the most efficient manner.
* Ensure established policies and procedures are adhered to.
* Ensure that service delivery is continuously improved to meet the needs of the customer as well as our clients and business partners.
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