MMP Consultancy are looking to recruit a Senior Neighbourhood Officer on a temporary basis working for a Local Authority based in Slough.
To be responsible for estate management expenditure; supporting the delivery of the annual housing capital and environmental improvements programme; administering and collection of recharges and supporting the Rent Recovery section.
This will be a temporary position paying £25.62 Umbrella
Duties:
* Provide a comprehensive housing management service within a specified geographic area to our customers and neighbourhoods dealing with breaches of tenancy/leaseholder agreements, estate management/monitoring, anti-social behaviour, caretaking and delivery of communal services and tenancy support visits.
* Deliver against an agreed improvement plan for the assigned area in consultation with residents and help deliver the corporate objectives. The plan should reflect the needs of the area with reference to the profile of residents and the physical characteristics.
* Ensure the housing management and environmental services provided to residents are coordinated and of an excellent standard and conform to relevant statutory requirements and best practice.
* Deliver housing services that are inclusive and accessible to our vulnerable customers
* Ensure that all complaints, incidents of ASB and harassment are investigated and dealt with in accordance with policies and procedures
* Identify opportunities for service improvements and make recommendations to the Neighbourhood Lead/Neighbourhood Manager. Ensure changes are introduced and implemented effectively and efficiently in the area.
* Support a variety of inclusive and effective customer involvement opportunities in the area linked to the national customer influencing strategy.
* Ensure residents have the opportunity to influence and shape policies, service delivery, standards and scrutinise performance.
* Support strategy in the local area and contribute to wider improvement projects as requested by the Neighbourhood Lead and Neighbourhood Manager.
* Ensure compliance with, and promotion of Health & Safety Management and policies, and ensure housing management equality and diversity services embrace this.
* Monitor budgets for which you are responsible within timescales and ensure expenditure is in accordance with budget, procedures and levels of delegated authority and audit requirements and take action when discrepancies occur.
* Participate in the delivery of an out of hours service, undertake temporary relief emergency cover including participation in the emergency plan, attend meetings, participate in working groups, and any other duties commensurate with the level of the post.
Essential Skills & Experience:
* Significant experience of working in housing related role.
* Experience of managing and prioritising own workload and ability to work effectively as part of a team.
* Experience of thinking strategically in dealing with Housing Management issues.
* Experience of working creatively with partners and other agencies, community and voluntary groups
* Ability to interpret and implement detailed policy and procedure
* Ability to influence effectively with a practical approach to problem solving
* Excellent verbal communication and presentation skills. Able to produce clear,
* concise and persuasive written reports on complex issues.
Title: Senior Neighbourhood Officer
Location: London
Salary: £25.62 Umbrella
MMP Consultancy are working with a fantastic organisation to recruit a Resident Involvement based in Kent.
Key Responsibilities:
* Support, and lead when required, on the planning, delivery and evaluation of resident involvement groups, projects, and initiatives to ensure the design and delivery of services is co-created or meaningfully influenced by residents.
* Support the development and facilitation of innovative approaches to resident involvement and co-creation, including proactively identifying improvement opportunities.
* Support the resident involvement manager to raise the profile of resident involvement across the business and build positive relationships with teams, supporting them to design, facilitate and evaluate informal and formal consultations with residents.
* Support the resident involvement manager in the delivery of an effective scrutiny function.
* Explore new ways to engage with residents to ensure involvement is diverse and inclusive.
* Keep accurate records of involvement activities.
* Provide reports of activities and support the resident involvement manager.
* Support the resident involvement manager and head of service to monitor and update budget records, to ensure they remain accurate and up to date.
* Support the resident involvement manager with the creation and review of policies, procedures and other documents related to resident involvement.
We are currently seeking a Building Safety Officer to join a Building Safety Team for a local authority in South London.
This role offers an exciting opportunity to provide administrative support on a range of complex and challenging building safety projects, ensuring the safety of residents and building users in the local area.
Responsibilities:
* Provide administrative support to the Building Safety team, including maintaining accurate records, drafting reports and correspondence, and managing meeting schedules.
* Assist with the coordination of building safety projects, ensuring they are delivered on time, to budget and to a high standard.
* Liaise with internal and external stakeholders including residents, contractors, consultants and other local authority departments.
* Carry out building safety inspections and support the management of risks and recommendations for remedial action.
* Ensure compliance with building safety regulations and other relevant legislation.
* Keep up to date with changes in legislation and best practice within the building safety industry.
* Support the delivery of building safety training and awareness sessions for residents and building users.
Requirements:
* A minimum of 2 years' experience in an administrative or coordination role, preferably within the construction, compliance, fire safety or building safety industry.
* Knowledge of building safety legislation and regulations.
* Excellent communication and interpersonal skills.
* Strong attention to detail and the ability to work to deadlines.
* Ability to work independently and as part of a team.
* Proficient in the use of Microsoft Office software.
* If you are passionate about building safety and want to make a positive impact on the local community, then we want to hear from you.
MMP Consultancy are looking to recruit a Leasehold Officer on a temporary contract based in East London.
The lease will be responsible for delivering a well-rounded management service to the organisations current homeowners and leaseholders.
Responsibilities:
* Work with colleagues and external consultants to ensure consultation required for the procurement of contracts is undertaken correctly and in a timely manner.
* Prepare applications to the First Tier Property Tribunal for dispensation from consultation where necessary.
* Prepare cases for Court, Mediation and Tribunals, attending and giving evidence where necessary.
* Maintain and update records of consultations used for reporting purposes.
* People
* Liaison with staff, customers and other agencies as appropriate and in accordance with the agreed Customer Charter Standards.
* Information
* To provide reports and statistical information as required.
* To input data and update the computer systems as required.
* Administration
* To deal with general correspondence, produce First Tier Property Tribunal reports, court papers and other relevant documentation as required.
* Attend Tribunal and Court hearings as required.
Skills Required
* To carry out any other tasks as may be reasonably assigned by the Home Ownership Manager.
* Acting at all times in accordance with the Associations published policies and procedures.
* Ensure that the requirements of the Data Protection Act are complied with in carrying out the duties of this post.
* Promote the Association in a positive manner.
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