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Job Description
MMP Consultancy currently have an opportunity for a Voids Coordinator to join a housing association based in Bracknell.
To support the Void Repairs team with the co-ordination and administrative duties required to allow the team to bring empty properties back into use for Customers.
This will be a fixed term for 12-18 months position paying £27,000.
Role Purpose:
* Manage the contract with our utility energy specialist to ensure timely support with changes to utilities during the void period, providing updates as required. Support the roll out project to install smart meters across the stock.
* Co-ordinate the management of utility services within the void properties, arranging the clearance of debt, redeeming debt clearance codes, chasing suppliers for updates & appointments, and informing the void team of progress.
* Raise works orders to contractors and suppliers as instructed.
* Oversee the programme of flushing of empty properties in line with the water hygiene management plan.
* Responsible for the key management of void properties, ensuring a key management process is followed and keys are issued and monitored accordingly.
* Ordering key safes and arranging installations and collections as necessary.
* Ensure property records are updated with new information resulting from void maintenance, and servicing works.
* Ensure that information obtained from property inspections regarding damp and mould is passed to the Damp & Mould Co-ordinator to ensure accurate record keeping and appropriate action.
* Liaise with the works planner to schedule in house works as required.
* Accountable for reporting performance and progress, this role will ensure all reporting is efficiently processed to inform the senior management team of void repairs performance.
* Provide KPI data detailing the monthly, quarterly, and annual performance of the service area.
* Ensure contractors receive up to date asbestos survey information & any other H&S related information prior to commencing work. Request a new survey where none exists.
* Provide contract performance data in accordance with the contractual arrangements set out in the KPI's, arrange, attend, contribute, and minute contractor and internal stakeholder meetings as required.
* Chasing contractors for completion of snagging works.
* In conjunction with the scheduler, ensure the finance system is updated for all goods received, van stock, contractor PO's and when all works have been completed.
* Co-ordinate the handover "void pack" documentation following the void repairs completion, ensuring all compliance activities are completed, certificates provided and general guidance and information about the property are available.
Title: Voids Coordinator
Salary: £27,000 per annum
Location: Bracknell
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Please note this position will be working 3 days from home.
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