Repairs Coordinator

SIMILAR JOBS

• Repairs Coordinator

  Up to £17.56 per hour

  Bristol

  Housing Services

  Temporary

  MMP Consultancy are looking to recruit a Repairs Coordinator on a temporary basis working for a Local Authority based in Bristol.
  
  To be responsible for scheduling repairs and tasks to colleagues out on site including allocating repairs and ensuring tenants are kept informed of any delays or changes to their repair appointments and rearranging as necessary.
  
  This will be a temporary position paying £17.56 per hour Umbrella
  
  Duties:
  
  * Receive and respond to customer enquiries, in line with council policies and procedures always providing excellent customer service.
  * To accurately raise reported repairs and prioritise in line with agreed timescales, ensuring policies and procedures are followed.
  * Ensure that repair requests are allocated, planned, and scheduled effectively to maximise the use of resources and completed "right first-time".
  * Pro-actively monitor the progression of allocated jobs throughout the day and communicating with operatives, surveyors, and customers to ensure the timely completion of works.
  * Ensure operatives have acceptably completed repairs using their mobile devices and give feedback to trade managers and supervisors if there are any issues.
  * Provide information, advice and guidance to customers, contractors & colleagues who have repairs enquiries.
  * Make outbound contact to customers as required and make enquiries on behalf of customers and arrange appointments.
  * To effectively and appropriately liaise with contractors.
  
  Title: Repairs Coordinator
  Location: London
  Salary: £17.56 Umbrella

  

• Housing Compliance Manager

  Up to £28.79 per hour

  Bristol

  Housing Services

  Temporary

  MMP Consultancy are looking to recruit to a Housing Compliance Manager Lead join a fantastic Local Authority based in Bristol on a temporary contract.
  
  To lead a team responsible for sponsoring, monitoring and reporting the performance metrics to internal and external stakeholders, including the Social Housing Regulator. The reporting activities will include generating and supporting narrative relating to the 'Big Six' housing compliance areas including electrical, water, gas, fire, asbestos, and lifts.
  
  This is a temporary position paying £28.79 an hour Umbrella.
  
  Duties:
  
  * Lead the generation of the monthly and annual compliance performance reports, plus supporting narrative and audit trail. The compliance areas include gas, electricity, water, fire, asbestos, and lifts.
  * Support the presentation of the monthly and annual compliance performance report to Councillor, Executive members, and Regulator.
  * Ensure the compliance performance reports are accurate and the scope of the testing aligns with the legal requirements.
  * Lead the response to any internal or external questions about the housing compliance performance.
  * Provide sponsorship for the compliance related policies and associated Standard Operating Procedures. You will commission 'Subject Matter Experts' to assure these documents and arrange for audits to ensure they are being followed.
  * Commission and maintain analysis and dashboard to generate the performance statistics and validate the results.
  * Project manage the delivery and assurance of the annual compliance performance reports. This includes establishing clear Roles and Responsibilities, undertaking monthly 1-2-1's and the recruitment of new staff members.
  * Maintain a network of stakeholders across the service and with partners to enable the compliance tests and reporting to be delivered. The stakeholder maintenance will include communications to ensure the importance and status of compliance is understood across the organisation.
  * Manage and lead a team of technical staff in a way that maximises their productivity and growth.
  * Establish the annual compliance testing budget working with the Delivery teams. The budget will need to enable the required testing to be undertaken.
  * Explore and implement opportunities to reduce the cost of delivering the compliance function through different working practices or the use of technology.
  
  Title: Housing Compliance Manager
  Location: Bristol
  Salary: £28.79 per day Umbrella

  

• Resident Involvement Officer

  £37000 - £37291 per annum

  Kent

  Housing Services

  Fixed Term

  MMP Consultancy are working with a fantastic organisation to recruit a Resident Involvement based in Kent.
  
  Key Responsibilities:
  
  * Support, and lead when required, on the planning, delivery and evaluation of resident involvement groups, projects, and initiatives to ensure the design and delivery of services is co-created or meaningfully influenced by residents.
  * Support the development and facilitation of innovative approaches to resident involvement and co-creation, including proactively identifying improvement opportunities.
  * Support the resident involvement manager to raise the profile of resident involvement across the business and build positive relationships with teams, supporting them to design, facilitate and evaluate informal and formal consultations with residents.
  * Support the resident involvement manager in the delivery of an effective scrutiny function.
  * Explore new ways to engage with residents to ensure involvement is diverse and inclusive.
  * Keep accurate records of involvement activities.
  * Provide reports of activities and support the resident involvement manager.
  * Support the resident involvement manager and head of service to monitor and update budget records, to ensure they remain accurate and up to date.
  * Support the resident involvement manager with the creation and review of policies, procedures and other documents related to resident involvement.