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Billie Gumble Recruitment Consultant – Social Housing & Operational Support
Job Description
MMP Consultancy are looking to recruit a Leasehold Officer on a temporary contract based in East London.
The lease will be responsible for delivering a well-rounded management service to the organisations current homeowners and leaseholders.
Responsibilities:
* Work with colleagues and external consultants to ensure consultation required for the procurement of contracts is undertaken correctly and in a timely manner.
* Prepare applications to the First Tier Property Tribunal for dispensation from consultation where necessary.
* Prepare cases for Court, Mediation and Tribunals, attending and giving evidence where necessary.
* Maintain and update records of consultations used for reporting purposes.
* People
* Liaison with staff, customers and other agencies as appropriate and in accordance with the agreed Customer Charter Standards.
* Information
* To provide reports and statistical information as required.
* To input data and update the computer systems as required.
* Administration
* To deal with general correspondence, produce First Tier Property Tribunal reports, court papers and other relevant documentation as required.
* Attend Tribunal and Court hearings as required.
Skills Required
* To carry out any other tasks as may be reasonably assigned by the Home Ownership Manager.
* Acting at all times in accordance with the Associations published policies and procedures.
* Ensure that the requirements of the Data Protection Act are complied with in carrying out the duties of this post.
* Promote the Association in a positive manner.
SIMILAR JOBS
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Support Worker
MMP Consultancy are looking to recruit Support Workers for a Charity in East London on a temporary basis.
Locations:
- Newham
- Hackney
Key Responsibilities:
- Hold a caseload of key clients and conduct regular key working sessions resulting in agreed support plans that are outcome focussed, SMART and demonstrate progress
- Produce comprehensive and high quality risk assessment and risk management plans on an ongoing basis
- Identify, report and follow up any safeguarding concerns
- Promote activities that support recovery including social activities, exercise, healthy eating and participation in mutual aid groups
- Support clients to identify housing options and tackle obstacles preventing them from moving on to settled accommodation
- Work in collaboration with key partner agencies by being responsive to requests, giving regular client updates and participating in multi-agency working
- Work with clients to identify activities that they would like to take part in to prepare them for independence and move through, and assist them to access such activities
- Take part in running activities or small groups in response to identified client needs or as part of a project wide programme of group work
- Support clients that are ready to move into work, education or training by assisting them to access suitable courses or placements
Key Experience:
- Experience of working with vulnerable adults with complex support needs (including substances use, offending, mental ill health, complex housing issues and/ or any other support needs)
- Working knowledge of being able to support clients into supported accommodation, the private rented sector or other move-on options
- Demonstrable understanding of Housing and other related legislation
- Experience of working with clients who may experience multiple disadvantages and as a result have been rough sleeping and/or homelessness
- Experience of effectively working with partner agencies and developing contacts and networks across a wide range of local services; to enable effective signposting
- An understanding of the principles of assessment and risk, planned support, key working, goal setting, and advocacy with vulnerable people
- Sensitivity and flexibility to find ways to work with clients who may be reluctant and have a low level of engagement with services
- The ability to respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations
- A level of numeracy, literacy and comprehension to input data and the ability to use emails, common computer packages and databases
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Asset Data Officer
Key Responsibilities:
* Data Entry and Management: The primary task is to enter large volumes of safety-related data into specialised software systems. This includes information from fire risk assessments, structural surveys, compliance, and other safety documents. The role requires a strong focus on accuracy, organisation, and efficiency, particularly under tight deadlines.
* Document Review: The officer will review complex documents, such as fire risk assessments and structural surveys, to extract and verify critical information. Attention to detail and a systematic approach to document review are essential.
* Collaboration and Information Gathering: The role involves working closely with other departments and specialists to gather necessary information and verify data. Effective communication and collaboration with colleagues across different areas of expertise are important.
* Time Management and Efficiency: The officer is expected to manage their time effectively, prioritise tasks, and meet tight deadlines while maintaining high levels of accuracy in their work.
* Regulatory Knowledge: While not essential, understanding the Building Safety Act and experience with fire safety, structural assessments, or compliance in general is desirable. This knowledge will help the officer better understand the context of the data they are managing.
Ideal Candidate:
* Proficient in data entry and management, with experience using specialised software and Excel.
* Strong organisational skills, capable of handling large datasets efficiently and accurately.
* Able to review and extract information from complex documents systematically.
* A good communicator who can collaborate with various departments and experts.
* Ability to work quickly under pressure while maintaining accuracy and attention to detail.
* Knowledge of the Building Safety Act and related safety assessments is a plus.
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Resident Involvement Officer
MMP Consultancy are working with a fantastic organisation to recruit a Resident Involvement based in Kent.
Key Responsibilities:
* Support, and lead when required, on the planning, delivery and evaluation of resident involvement groups, projects, and initiatives to ensure the design and delivery of services is co-created or meaningfully influenced by residents.
* Support the development and facilitation of innovative approaches to resident involvement and co-creation, including proactively identifying improvement opportunities.
* Support the resident involvement manager to raise the profile of resident involvement across the business and build positive relationships with teams, supporting them to design, facilitate and evaluate informal and formal consultations with residents.
* Support the resident involvement manager in the delivery of an effective scrutiny function.
* Explore new ways to engage with residents to ensure involvement is diverse and inclusive.
* Keep accurate records of involvement activities.
* Provide reports of activities and support the resident involvement manager.
* Support the resident involvement manager and head of service to monitor and update budget records, to ensure they remain accurate and up to date.
* Support the resident involvement manager with the creation and review of policies, procedures and other documents related to resident involvement.
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