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Maintenance Surveyor
Daniel Mulvey Recruitment Consultant – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently have an opportunity for a Maintenance Surveyor to join a housing association based out of Battle covering a patch of east Sussex.
This will be a 12 Month FTC position paying £42,000 with the option to go permanent at the end.
The Role:
The primary function of the role is to provide a responsive repair and void surveying service for My Client
To ensure that all My Clients owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met.
To ensure staff, residents, leaseholders, managing agencies and property owners are provided with a high standard of service.
Job Purpose:
- To undertake the management of responsive repairs including taking corrective action where necessary and report regularly to the Contract Manager on progress.
- To analyse and assess building defects, provide remedial proposals and prepare specifications for remedial repairs.
- To ensure that specifications are up to date and meet current legislative standards.
- To obtain where necessary quotations and estimates, in accordance with our procurement procedures.
- To maintain communication and consultation to the highest possible standards of customer care with all stakeholders.
- To ensure work is carried out within the budgets and value for money is achieved, by monitoring and reporting on performance.
- To continuously identify ways of delivering the service in a more efficient and effective way.
- To suggest improvements to procedure, processes and quality control.
- To provide advice to other staff, both technical and non-technical, on construction and building related matters. This is to include desktop reviews of drawings and specifications for new developments to advise the Soft Landings team members of issues to be resolved.
- Monitor the performance of contractors and consultants and provide reports to the Contract Manager or Head of Service.
- Carry out post inspection/quality control checks on works and pursue any necessary redress to achieve satisfactory completion.
- Carry out H&S spot checks and monitor contractors and ensure contractors are working safely and complying with all relevant Health & Safety risk assessments and method statements.
- To manage complaints through the complaints process, receiving, taking ownership and providing written responses as required.
- Undertake the role of lead officer for responsive repair and void works and follow my clients contract management framework.
- To monitor and keep accurate records of progress on site, including a record of any variations, snagging and health and safety records. Accurately update Orchard and APEX on the progress of all jobs. Accurately record and acknowledge all customer contacts, complaint details, actions and learning points on CRM/CD.
- Promote and encourage customers to verify and self-serve on our customer portal and mobile app.
- Embrace and promote my clients culture, values and behaviours, helping to create an environment which is supportive, and a place where it's enjoyable to work.
- To carry out any tasks deemed appropriate or required by the Contract Manager or Head of Service with the team, to create greater resilience across service charge setting activities.
- Be available for OOH cover, when necessary, as per the agreed rota for Contract Services
Title: Maintenance Surveyor
Salary: £42,000 (12 Month FTC)
Location: Battle, covering a patch of east Sussex
SIMILAR JOBS
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Stock Condition Surveyor
MMP Consultancy currently have an opportunity for a Building Surveyor to join a housing association based out of Southwest London.
This will be a temporary position paying £35 P/H Umbrella on a 6-9 Month contract.
Job Purpose:
- The Stock condition surveyor will carry out validation inspections of properties that have been included in my clients stock condition survey programme and asses the accuracy of information such remaining life of key components e.g. kitchens and bathrooms.
The Role:
- Carry out joint surveys with the Consultant's Surveyors to develop a consistent approach to assessing the condition of my clients stock.
- Carry out HHSRS inspections and demonstrate an understanding of assessing the categories of risk.
- Carry out stock condition surveys independently and upload results on my clients database.
- Carry out adhoc surveys of properties as required and prepare reports with diagnosis of defect cause and recommend remedial action.
- Prepare specifications/scope of works for small projects up to an estimated value of £100k that may include, but not limited to, damp & mold, building repairs, window renewals and security works.
- Ensure projects meet all CDM and Health & Safety requirements from conception to completion.
- Act as Contract Administrator to manage construction contractors with regards to performance, quality and cost.
- Ensure works are carried out in accordance with the requirements of applications of Statutory Authorities.
- Instruct and liaise consultants as necessary on more complex schemes.
- Use technical knowledge and ability to assist the Asset Lead, Programme Manager and Sustainability Manager as required
- Carry stock condition surveys and work with the existing consultants to promote consistency in the approach to collecting data.
- Carry out property surveys as required and prepare reports recommending remedial action.
- Prepare specifications of work for schemes.
Title: Stock Condition Surveyor
Salary: £35 P/H Umbrella
Location: South West London
-
Building Surveyor
MMP Consultancy is currently working with one of their clients in Essex who are looking for a new Property Surveyor to join their team.
Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Benefits
The post holder will work as part of the Housing Operations Team - Property and be responsible for the technical service provision for the Housing Service in accordance with the our clients agreed policies, procedures and working practices, delivering a first class service that is value for money and customer focused.
* To work as part of the Housing Operations Team - Property dealing with all aspects of void property inspection, mutual exchanges, insurance claims, structural diagnosis, building defects, property adaptations and management, major works to properties, assisting with the delivery of the Choice Based Lettings Scheme in relation to Accompanied Viewings and Routine Inspections of properties.
* To support the team in planning budgets, identifying efficiencies in response and planned works and to ensure there is a robust method of reporting that is being adhered to.
* To represent Housing Operations - Property whilst keeping a good relationship with other council departments and elected councillors and with work colleges.
* You must embrace a fast moving and changing environment, ensuring at all times that standards are not compromised either in quality, cost or customer satisfaction.
* The tasks will involve assessing customer satisfaction, reviewing and analysing KPI`s from contractors and drafting the relevant reports, Analysing trends and contributing to improving customer satisfaction.
Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Council Benefits
-
Building Surveyor
MMP Consultancy is currently working with one of their clients in Essex who are looking for a new Property Surveyor to join their team.
Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Benefits
The post holder will work as part of the Housing Operations Team - Property and be responsible for the technical service provision for the Housing Service in accordance with the our clients agreed policies, procedures and working practices, delivering a first class service that is value for money and customer focused.
* To work as part of the Housing Operations Team - Property dealing with all aspects of void property inspection, mutual exchanges, insurance claims, structural diagnosis, building defects, property adaptations and management, major works to properties, assisting with the delivery of the Choice Based Lettings Scheme in relation to Accompanied Viewings and Routine Inspections of properties.
* To support the team in planning budgets, identifying efficiencies in response and planned works and to ensure there is a robust method of reporting that is being adhered to.
* To represent Housing Operations - Property whilst keeping a good relationship with other council departments and elected councillors and with work colleges.
* You must embrace a fast moving and changing environment, ensuring at all times that standards are not compromised either in quality, cost or customer satisfaction.
* The tasks will involve assessing customer satisfaction, reviewing and analysing KPI`s from contractors and drafting the relevant reports, Analysing trends and contributing to improving customer satisfaction.
Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Council Benefits
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