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Maintenance Surveyor
Daniel Mulvey Recruitment Consultant – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently have an opportunity for a Maintenance Surveyor to join a housing association based out of Battle covering a patch of east Sussex.
This will be a 12 Month FTC position paying £42,000 with the option to go permanent at the end.
The Role:
The primary function of the role is to provide a responsive repair and void surveying service for My Client
To ensure that all My Clients owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met.
To ensure staff, residents, leaseholders, managing agencies and property owners are provided with a high standard of service.
Job Purpose:
- To undertake the management of responsive repairs including taking corrective action where necessary and report regularly to the Contract Manager on progress.
- To analyse and assess building defects, provide remedial proposals and prepare specifications for remedial repairs.
- To ensure that specifications are up to date and meet current legislative standards.
- To obtain where necessary quotations and estimates, in accordance with our procurement procedures.
- To maintain communication and consultation to the highest possible standards of customer care with all stakeholders.
- To ensure work is carried out within the budgets and value for money is achieved, by monitoring and reporting on performance.
- To continuously identify ways of delivering the service in a more efficient and effective way.
- To suggest improvements to procedure, processes and quality control.
- To provide advice to other staff, both technical and non-technical, on construction and building related matters. This is to include desktop reviews of drawings and specifications for new developments to advise the Soft Landings team members of issues to be resolved.
- Monitor the performance of contractors and consultants and provide reports to the Contract Manager or Head of Service.
- Carry out post inspection/quality control checks on works and pursue any necessary redress to achieve satisfactory completion.
- Carry out H&S spot checks and monitor contractors and ensure contractors are working safely and complying with all relevant Health & Safety risk assessments and method statements.
- To manage complaints through the complaints process, receiving, taking ownership and providing written responses as required.
- Undertake the role of lead officer for responsive repair and void works and follow my clients contract management framework.
- To monitor and keep accurate records of progress on site, including a record of any variations, snagging and health and safety records. Accurately update Orchard and APEX on the progress of all jobs. Accurately record and acknowledge all customer contacts, complaint details, actions and learning points on CRM/CD.
- Promote and encourage customers to verify and self-serve on our customer portal and mobile app.
- Embrace and promote my clients culture, values and behaviours, helping to create an environment which is supportive, and a place where it's enjoyable to work.
- To carry out any tasks deemed appropriate or required by the Contract Manager or Head of Service with the team, to create greater resilience across service charge setting activities.
- Be available for OOH cover, when necessary, as per the agreed rota for Contract Services
Title: Maintenance Surveyor
Salary: £42,000 (12 Month FTC)
Location: Battle, covering a patch of east Sussex
SIMILAR JOBS
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Maintenance Surveyor
MMP Consultancy are currently seeking Maintenance Surveyor for a North West London public sector housing organisation. £280per day LTD (Inside IR35).
Office, Site and Home Working. Hybrid (Mostly site based work)
About the role
* Contractor Management - delivery of work in timely manner and within budget.
* Complaints Management handling Stage 1 MP and Councillor enquiries.
* WIP management, ensuring issues are resolved and delivery of works is smooth.
* Pre Inspections inspection and specification.
* Post Inspections quality assurance and tenant liaison.
* Administration - ensure all queries are responded to, jobs are raised and close correctly.
Title: Maintenance Surveyor
Salary: £280 per day (Inside IR35)
Location: North West London
Contract: Rolling Contract (3 Months rolling - One week notice)
Benefit: Approved business-related expenses
-
Stock Condition Surveyor
MMP Consultancy currently has an opportunity for a Stock Condition Surveyor to join a local authority based out of Hampshire
This will be a temporary position paying £28 P/H Umbrella on a 6-9 Month contract.
Job Purpose:
- To undertake stock condition surveys on my clients housing stock. To update my clients current stock condition information using the council's stock database.
- To collect stock condition information on pre-determined questionnaire's then transferring that information to the database. Ensuring reports are generated to check all scheme data is held correctly.
- Briefing and coordinating with other staff on the operation of the condition survey so they can undertake surveys.
The Role:
- To undertake stock condition surveys on my clients rented housing stock. To undertake an individual survey of each flat, house, bungalow and if applicable, internal and external common areas on each block.
- To initially use a hard copy of the form then work toward a mobile working device to collect the survey data. To highlight any components omitted from the component list.
- Where relevant, propose additional components and add to the master list.
- To ensure all components in each survey have a 'Next Inspection Year' assessed and recorded. Using existingmy clients Stock data as background.
- To obtain the agreement of the Senior Surveyor to any proposal to bring a 'Next Inspection Date' forward.
- To ensure component classification is in place and is suitable to uniquely identify all components in individual flats or houses and common areas.
- To devise sub-categories and obtain corresponding codes from the Data Analysis Officer where needed.
- To advise on ways of uniquely identifying different blocks and multiple common area items (eg. Lifts, entrance doors).
- To be aware of details such as Component Life Cycles and the need for regular reviews.
- To liaise with other Property Services and Housing staff on the outcome of the property surveys.
- To use manual back-up systems in the absence of the mobile working software (once up and running).
- To ensure data collected is held correctly and accurately on my clients stock databse database.
- To ensure all properties are surveyed within an agreed time.
- To ensure letters are sent out well ahead of visits so that sufficient notice is given of survey visits.
- To deal with customer queries arising from surveys or signpost to the relevant colleague.
- To liaise with colleagues also undertaking surveys to ensure consistency in data collected, projected Next Inspection Years and the optimum use of the software
- To ensure suitable access and PPE equipment is used. To take health and safety advice to access difficult to reach areas.
- Identifying any health & safety breaches or risks on site and reporting back to relevant colleagues.
- To undertake EPC surveys during the property inspection if the current survey has expired or is not available.
- Assess properties using the Housing Health and Safety Rating System (HHSRS) to ensure that category 1 & 2 hazards are reported.
- To take a portfolio of external photographs at each property for use on the stock database, "Asset" files and potentially the Council's website.
- To systematically compile a photographic inventory of each individual dwelling and its key components
- To identify and pass on routine repairs identified during surveys to the relevant colleagues
- To take sufficient notes as are necessary to supplement digital reports where required post inspection
- To devise a suitable systematic delivery programme to complete the surveys within pre-agreed programme targets
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Building Surveyor - Disrepair
MMP Consultancy are currently seeking Disrepair Surveyor for a North West London public sector housing organisation. £325 per day LTD (Inside IR35).
Flexible working with site visits and home working. (Office attendance on occasion).
About the role
* Management of Disrepair Surveying from inception to completion, creating detailed reports which are usable in court if required.
* Detailed inspections and report writing including findings, causation, remediations and conclusions.
* Ensuring images and schedule of rates to be utilised accordingly.
* Writing Scotts Schedule
* Emphasis on managing cases and closing cases.
* Knowledge of legal disrepair protocol - Landlords Act, Section 11 and Section 9a for defects - Human habitations Act
* Keep tracker updated and completed post inspections.
* Respond to MP enquiries and CLLR complaints - Ombudsman Cases
Experience
* MRICS, MCIOB or Expert Witness qualified. Ideally.
* Extensive experience in delivering complex/disrepair service for social housing.
* Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques.
Title: Disrepair Surveyor
Salary: £325 per day (Inside IR35)
Location: North West London
Contract: Rolling Contract (3 Months rolling - One week notice)
Benefit: Approved business-related expenses
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