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Project Surveyor
Daniel Mulvey Recruitment Consultant – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently have an opportunity for a Project Surveyor to join a housing association based in Battle.
This will be a permanent position paying £51,371 - £59,874 per annum £1,800 Car Allowance Plus Benefits.
The Role:
- To ensure the provision of an efficient repairs and asset management service to my clients owned and managed homes.
- To ensure contracts and works are delivered in a timely and cost-effective manner to agreed quality standards, value for money, statutory and regulatory legislation, health & safety compliance, ensuring high levels of customer and client satisfaction.
- Effectively manage and supervise staff to successfully deliver projects on time and within budget. Undertake a range of property surveys, prepare specifications and schedule of works for tender.
Job Purpose:
- To ensure all maintenance activities are carried out in accordance with the organisation's standards and legislative requirements.
- To supervise the work of others as appropriate, encouraging and supporting staff to ensure the work is completed to a high standard, creating a sense of team spirit, and giving recognition for a job well done.
- To undertake day to day contract management of planned maintenance projects including taking corrective action where necessary and report regularly on the progress of individual schemes. Undertake the role of lead officer and follow my clients contract management framework. Meeting external contractors monthly to monitor performance.
- To prepare programmes, budgets, risk assessments and cash flow forecasts for individual projects and manage implementation to the highest possible quality and safety standards.
- To maintain communication and consultation to the highest possible standards of customer care with residents and resident groups throughout the project from initial initiation throughout implementation to final review.
- To ensure that work is carried out within the budgets and that value for money is achieved, by monitoring and reporting on performance.
- Undertake a range of property surveys including technical appraisals of properties, property defect analysis and diagnostic surveys. Preparing specification and schedule of works for tender.
- To manage complaints through the complaints process, receiving, taking ownership, and providing written responses as required. To continuously identify ways of delivering the service in a more efficient and effective way
- To ensure that properties and communal and external areas are safe and comply with Health and safety legislation.
- To advise residents on building maintenance issues in their own home and at resident forums.
- To ensure that residents and leaseholders are informed and consulted in advance of planned and current works.
- To project manage any complex repairs that require more oversight than normal day-to-day repairs, liaising with stakeholders throughout
- To provide advice to other staff, both technical and non-technical, on construction and building related matters. This is to include desktop reviews of drawings and specifications for new developments to advise the Soft Landings team members of issues to be resolved.
- To monitor and keep accurate records of progress on site, including a record of any variations, snagging and health and safety records. Accurately update Orchard, APEX, and keystone on the progress of all jobs. Accurately record and acknowledge all customer contacts, complaint details, actions and learning points on CRM/CD.
- Promote and encourage customers to verify and self-serve on our customer portal and mobile app.
- Embrace and promote my clients culture, values, and behaviours, helping to create an environment which is supportive, and a place where it's enjoyable to work.
- Be available for OOH cover, when necessary, as per the agreed rota for Contract Services
SIMILAR JOBS
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Building Surveyor
MMP Consultancy currently has an opportunity for a Building Surveyor to join a housing association based in Wiltshire.
This will be a 6 Month FTC paying £40,482 P/A Plus Benefits.
Job Purpose:
- To provide technical surveying across a geographical portfolio of properties and contract management for a defined planned maintenance programme across the region.
- Contributing to the development and implementation of the vision, Corporate Strategy, culture and organisational effectiveness.
The Role:
- Planned maintenance delivery through external contractors.
- Minor works.
- Refurbishment works.
- Planned, repairs & void surveying.
- Health and Safety work such as fire safety programmes.
- Work to home owners, leaseholders and market rent customers.
- The Surveyors will have responsibility for providing surveying activities and contract administration duties for all maintenance services within their portfolio regions. Surveyors will be assigned major works and cyclical programmes to deliver and allocated a geographical patch that is aligned to a housing neighbourhood officer (where possible). They will be responsible for surveying any void properties, surveying repairs that have be requested by customers, post inspections, identifying all communal repairs and ensuring these are managed through to completion. Decisions made at this level include:-
- Identify works require to a void to meet my clients lettable standard.
- Undertake domestic and commercial building surveys to provide advice on matters such as construction defects, disrepair and dilapidations.
- Produce detailed reports concerning findings including options for remedial solutions with cost estimates and proposals regarding safe methods of work.
- Provide advice to colleagues regarding legislative matters such Planning and Building Regulations approval etc.
- Keeping abreast of industry law and best practice and how to apply them to our operations.
Title: Building Surveyor
Salary: £40,482
Location: Wiltshire
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Aftersales Consultant
MMP Consultancy are currently seeking an Aftersales Consultant for an interim contract with a Central London based housing association.
The role is interim. With a potential option of permanent.
Details:
Title: Aftersales Consultant
Salary: £26.37 per hour (Inside IR35)
Location: Central London
Contract: Interim - 6 months.
Key Duties:
* Hit weekly and monthly targets regarding equity loan &/or staircasing completions.
* Handle customer inquiries (by telephone, email, post) in a professional and supportive manner, displaying product knowledge.
* Read and interpret leases/equity mortgages and give effective advice to customers and other key internal and external stakeholders regarding all Staircasing/Equity Loans activities.
* Log all customer contacts, maintaining accurate records using the appropriate database and case management systems.
* Collate audit compliant application packs, carry out relevant checks on shared owners if cash sums are to be used, and follow anti-money laundering procedures.
* Carry out relevant checks and effectively manage all staircasing/equity loans caseloads and help to achieve or exceed the staircasing/equity loans targets.
* Ensure that all activities are progressed in accordance with staircasing/equity loans policies and procedures and money laundering regulations.
* Support customers during the staircasing/equity loans process by providing effective advice on the procedure and keeping the customer updated on the progress of their case.
* Provide effective advice and interpretation of leases/equity mortgages and home ownership issues to internal and external stakeholders.
* Prepare weekly reports on own staircasing/equity loans activities and progressions, ensuring performance standards are met and progress is charted, and procedures are complied with.
* Develop and keep up to date with technical product knowledge and relevant legislation.
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Quantity Surveyor
£40 - £70 per hour Inside IR35 - Negotiable on experience
MMP Consultancy seeks a Senior Quantity Surveyor for an interim contract with a North London-based National Contractor for Housing Asset Management / Maintenance. Day Rate Negotiable (Inside IR35)
The role is interim, taking over for a member of staff who is leaving, with a potential option of permanent.
Details:
Title: Senior Quantity Surveyor (Projects)
Salary: £Negotiable (Inside IR35)
Location: North London
Contract: Interim - 6 months.
The works cover planned maintenance which encompasses such aspects as replacement
windows and doors, external/internal decorations, scaffolding, roofing, etc.Work alongside the current quantity surveyor who is leaving to get a full handover.
Essential qualifications: RICS, CIOB or relevant degree, Asbestos Awareness UKATA or IATP
Key Duties:
* Cost control.
* Maximising revenue.
* Liaising with clients to identify their needs.
* Estimating quantities, costs, and time scales for material and labour.
* Preparing tender and contract documents.
* Identifying and weighing up commercial risks.
* Supply-chain procurement.
* Ensure that the supply chain is engaged appropriately with the correct contract terms and conditions.
* Accurate monthly forecasting.
* Ability to challenge resources and costs.
* Maintaining deadlines in line with the monthly commercial calendar.
* Ensure accurate cash flow reporting takes place.
* Help ensure that commercial processes are adhered to across the business unit.
* Effectively assist in managing the commercial team, including cost clerks and commercial support staff.
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