Helpdesk Administrator

Data Administrator - Contract Role

Location: London
Start Date: ASAP
Contract Type: Full-Time, Temporary (35 hours per week)

About the Role

We're seeking a detail-oriented Data Administrator to join a high-profile migration project. This is an exciting opportunity to play a key role in ensuring accurate and efficient data management for a vital public sector initiative.

Key Responsibilities

• Use advanced Excel skills (V-Lookups, Pivot Tables) to manage large datasets, including formatting, cross-checking, and uploading data.
• Perform manual system mapping, including cross-checking drives, quotas, and customer details, updating records as necessary.
• Scan tenancy agreements and match them to customer data, ensuring records are complete and accurate.
• Help develop, implement, and monitor administrative processes to support efficient service delivery.
• Escalate data quality issues promptly to ensure compliance and mitigate risks.
• Provide a comprehensive administrative service, including maintaining accurate records and ensuring consistent document availability.
• Produce regular statistical information and management reports.
• Identify and correct gaps in management information and data.
• Undertake general office duties such as photocopying, filing, post management, and booking meetings.
• Produce accurate documentation and meeting minutes.

Essential Skills and Experience:

• Advanced Excel proficiency: Must be confident using V-Lookups, Pivot Tables, and managing large datasets.
• Experience in data migration, including formatting, uploading, and mapping data between systems.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Proven experience in general administrative duties and providing team support.
• Ability to produce accurate documentation and maintain precise records.
• Analytical mindset with the ability to identify and resolve data quality issues.

• Experience in a similar data migration or administrative role.
• Familiarity with tenancy agreements or public sector processes.
• Strong communication and teamwork skills.

Sales Administrator - Public Sector (6-Month Temp Contract)

Location: London
Contract Type: Temporary (6 Months)

Are you an experienced Sales Administrator with a knack for customer service? Looking to make a meaningful impact in the public sector? We're recruiting for a Sales Administrator to join a forward-thinking business on a temporary basis.

The Role

As a Sales Administrator, you will provide vital administrative and customer support to the team, helping to ensure smooth operations and exceptional service delivery. Your focus will be on assisting with new contracts, retaining existing customers, and contributing to the team's entrepreneurial approach to growing the service. Duties include:

• Delivering top-tier customer support by managing phone calls, emails, and correspondence.
• Providing financial and service-related advice to customers and internal teams using digital tools like MS Office.
• Maintaining and updating databases with accuracy, ensuring all records and filing systems are precise and accessible.
• Liaising with contractors to manage new, amended, and cancelled services, while resolving any customer service issues or complaints.
• Handling annual Waste Transfer Notices in compliance with the Environment Protection Act 1990.
• Monitoring commercial waste service trackers and maintaining accurate sales reports.
• Assisting with debt recovery actions, including account reviews, correspondence, and customer outreach.

Essential Skills & Knowledge:

• We're looking for someone who can hit the ground running, with a strong background in administration and customer service.

• Proven experience in an administrative support role.
• Exceptional customer service skills with a professional and proactive approach.
• Knowledge of GDPR and data protection best practices.
• Strong teamwork and interpersonal skills.
• Proficiency in Microsoft Office and other digital tools.
• Experience working within the public sector or commercial services is a plus.

• Conscientious and detail-oriented with a "get it right first time" mindset.
• Confident communicator, capable of resolving issues effectively.
• Flexible and adaptable to changing priorities in a fast-paced environment.

You'll join a collaborative team, gain valuable experience in the public sector, and enjoy the satisfaction of helping improve service delivery and customer satisfaction.

MMP Consultancy is currently working with one of their clients in Essex who are looking for a new Property Surveyor to join their team.

Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Benefits

The post holder will work as part of the Housing Operations Team - Property and be responsible for the technical service provision for the Housing Service in accordance with the our clients agreed policies, procedures and working practices, delivering a first class service that is value for money and customer focused.
* To work as part of the Housing Operations Team - Property dealing with all aspects of void property inspection, mutual exchanges, insurance claims, structural diagnosis, building defects, property adaptations and management, major works to properties, assisting with the delivery of the Choice Based Lettings Scheme in relation to Accompanied Viewings and Routine Inspections of properties.
* To support the team in planning budgets, identifying efficiencies in response and planned works and to ensure there is a robust method of reporting that is being adhered to.
* To represent Housing Operations - Property whilst keeping a good relationship with other council departments and elected councillors and with work colleges.
* You must embrace a fast moving and changing environment, ensuring at all times that standards are not compromised either in quality, cost or customer satisfaction.
* The tasks will involve assessing customer satisfaction, reviewing and analysing KPI`s from contractors and drafting the relevant reports, Analysing trends and contributing to improving customer satisfaction.

Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Council Benefits

MMP Consultancy is currently working with one of their clients in Essex who are looking for a new Property Surveyor to join their team.

Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Benefits

The post holder will work as part of the Housing Operations Team - Property and be responsible for the technical service provision for the Housing Service in accordance with the our clients agreed policies, procedures and working practices, delivering a first class service that is value for money and customer focused.
* To work as part of the Housing Operations Team - Property dealing with all aspects of void property inspection, mutual exchanges, insurance claims, structural diagnosis, building defects, property adaptations and management, major works to properties, assisting with the delivery of the Choice Based Lettings Scheme in relation to Accompanied Viewings and Routine Inspections of properties.
* To support the team in planning budgets, identifying efficiencies in response and planned works and to ensure there is a robust method of reporting that is being adhered to.
* To represent Housing Operations - Property whilst keeping a good relationship with other council departments and elected councillors and with work colleges.
* You must embrace a fast moving and changing environment, ensuring at all times that standards are not compromised either in quality, cost or customer satisfaction.
* The tasks will involve assessing customer satisfaction, reviewing and analysing KPI`s from contractors and drafting the relevant reports, Analysing trends and contributing to improving customer satisfaction.

Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Council Benefits

Role: Sustainability Project Manager
Salary: £300- £350 Per Day
Location: Essex

MMP Consultancy is currently recruiting for a new Sustainability Project Manager.

• Be responsible for developing the organisation's long term sustainability strategy,
• developing our approach to meeting the target of the housing stock being at EPC C or better by 2030
• develop a roadmap that will enable carbon net zero by 2050.
• Influence and support the organisation to deliver an integrated sustainability strategy and demonstrate progress against strategic objectives and performance indicators.
• Provide guidance on carbon reduction, sustainability, and related activity
• Build internal partnership networks to support Environmental Sustainability objectives.
• Setup monitoring and reporting on the association's sustainability performance, including energy usage, waste diversion rates and carbon emissions, ensuring data is captured, stored and accessible to inform decision making and investment.
• Collaboratively working with colleagues and residents across the organisation and contribute to the successful delivery of an Environmental Sustainability Strategy.