M&E Manager

MMP Consultancy is currently sourcing for Voids Surveyor for an interim contract with a Public-Sector organisation in Kent.

Working within social housing to manage Voids duties including Minor and Major works. Holding high standards of quality, time and value for money.

Title: Voids Surveyor
Salary: £35 per hour - Inside IR35
Location: Kent
Contract: Rolling Contract
Duties:

• Delivery of Voids service, being able to pre inspect properties and create specification of works which is fit for purpose for tenants.
• Ensure contractor engagement and management in the delivery of works provided.
• Post inspection of works complete to guarantee a good quality of service.
• Document the process with auditable information.
• Prioritise tenants with value for money and efficiency delivery of works.
• Manage backlog of voids properties works cross short interim period.
• Provide defect-free period of at least 6 months after works.

Desirable Qualifications

• HNC, HND, BTEC HND or higher, in a building discipline, or over 5 years hands on experience of related repairs surveying/ construction from a trade background.
• Relative experience of building maintenance in a local authority or other registered social landlord.

Job Title: Service Delivery Manager
Location: Essex
Salary: £55,000 - £60,000 Benefits

MMP Consultancy have an opportunity for a Service Delivery Manager to join our client and lead our responsive repair work streams across the business.
Reporting to the Lead Head of Service within our repairs and maintenance division, you will be pivotal in leading and managing the delivery of a high-quality, timely responsive repairs service with a 'right-first-time' approach.
Managing a team of direct and indirect reports (including Technical Supervisors, trade operatives, and engineers), you will identify operational efficiencies whist ensuring the responsive repair programs offer value for money solutions and achieve a high level of customer satisfaction.
Experience of managing responsive repair services, demonstrable stakeholder and contract management experience is a must!

Duties:

• 
  Ensure team performance meets and exceeds KPIs.
• 
  Ensure customer-focused services and positive experiences, promoting excellent customer care practices.
• 
  Lead responses to residents' queries, complaints, and feedback professionally.
• 
  Manage and review operational risk registers to meet client expectations.
• 
  Ensure successful service delivery through effective supply chain management.
• 
  Manage contractors for procurement, commissioning, and service demands.
• 
  Improve efficiency and output of repairs and maintenance services.
• 
  Attend site meetings to resolve operational and technical issues.
• 
  Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments.
• 
  Record work-in-progress, conduct inspections, and compile improvement plans.
• 
  Provide timely reports on project performance, targets, and budgets.
• 
  Stay updated on contract management practices and legislation.
• 
  Represent the company and liaise with stakeholders; stand in for the Head of Service when needed.
• 
  Manage the workforce and delivery of work programmes, ensuring technical direction, quality, and cost control.
• 
  Develop solutions to improve efficiency, reduce costs, and enhance customer experience.
• 
  Promote health, safety, and wellbeing in all work aspects.
• 
  Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures.
• 
  Manage financial risks for projects and audit sub-contractor accounts.
• 
  Implement the company's performance management approach, supporting and guiding staff.
• 
  Follow company policies for performance management.
• 
  Promote high-quality, customer-led services that comply with company policies and industry standards and regulations.
• 
  Maintain a commercial focus for efficient service delivery.

Qualifications & Experience:

• 
  Experience of managing within a commercial R&M construction contractor environment to deliver services / projects to quality standards, within time and budget and to customer's satisfaction.
• 
  HNC (or equivalent) in building.
• 
  Degree (or equivalent) in building related subject or housing management.
• 
  Membership of a professionally recognised construction industry body i.e. RICS, CIOB
• 
  Direct experience of managing the operational delivery of a programme of works/ services in excess of £5m per annum, including management of resources, work planning, customer engagement, quality assurance, to time and within budget.
• 
  Experience of working within a highly commercialised environment.
• 
  Experience of contributing to the development of solutions to improve efficiency, reduce costs, improve quality and customer experience.
• 
  Proven track record of supply chain management within a commercial project management environment.
• 
  Experience of representing a company as a contract manager / representative.
• 
  Full clean manual UK driving Licence.

Working Arrangements:

• 
  Working pattern: 36 hours per week, Monday to Friday (1 Day Per Week WFH)
• 
  Location: Essex
• 
  Some travel required throughout the borough in line with requirements of the role.

Benefits:
In addition to an attractive salary, our benefits package includes: 
Heart Hub rewards, perks & benefits platform!
Private Medical Insurance
Group Life Assurance
Competitive Salaries
Pension Scheme
Paid Holidays from 26 days
Family Friendly Policies making work-life balance achievable
Health & wellbeing support including an Employee Assistance Programme (EAP)
Career development and training
Great offices & local amenities including our Lab Café
Free parking @ The Cube
A GREAT TEAM!

To Apply:
If you are keen to be considered for this opportunity to join our dynamic team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form.
Please note: Applications will be reviewed on a rolling basis so if you are keen to be considered for this role, please apply as soon as possible and do not wait until the closing date.

Job Title: Service Delivery Manager
Location: East London
Salary: £55,000 - £60,000 Benefits

MMP Consultancy have an opportunity for an experienced Service Delivery Manager to our client. This role will specialise in leading and managing the critical housing disrepair and damp and mould divisions to ensure timely, compliant and high-quality approach to works. Managing a team of direct and indirect reports (including supervisors, trade operatives, and engineers), you will oversee daily team operations to ensure efficiency and effectiveness and aim to identify and implement operational efficiencies to ensure the disrepair and damp & mould programs are compliant, offer value for money solutions and achieve a high level of customer satisfaction.
Due to the complex nature of the work stream, prior experience of managing disrepair / Damp & Mould services, demonstrable stakeholder and contract management experience is essential.

Duties include:

• Ensure team performance meets and exceeds KPIs.
• Ensure customer-focused services and positive experiences, promoting excellent customer care practices.
• Lead responses to residents' queries, complaints, and feedback professionally.
• Manage and review operational risk registers to meet client expectations.
• Ensure successful service delivery through effective supply chain management.
• Manage contractors for procurement, commissioning, and service demands.
• Improve efficiency and output of repairs and maintenance services.
• Attend site meetings to resolve operational and technical issues.
• Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments.
• Record work-in-progress, conduct inspections, and compile improvement plans.
• Provide timely reports on project performance, targets, and budgets.
• Stay updated on contract management practices and legislation.
• Represent the company and liaise with stakeholders; stand in for the Head of Service when needed.
• Manage the workforce and delivery of work programmes, ensuring technical direction, quality, and cost control.
• Develop solutions to improve efficiency, reduce costs, and enhance customer experience.
• Promote health, safety, and wellbeing in all work aspects.
• Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures.
• Manage financial risks for projects and audit sub-contractor accounts.
• Implement the company's performance management approach, supporting and guiding staff.
• Follow company policies for performance management.
• Promote high-quality, customer-led services that comply with company policies and industry standards and regulations.
• Maintain a commercial focus for efficient service delivery.

Qualifications & Experience:

• Experience of managing within a commercial R&M construction contractor environment to deliver services / projects to quality standards, within time and budget and to customer's satisfaction.
• HNC (or equivalent) in building.
• Proven experience in managing housing disrepair services, including experience in dealing with damp and mould issues and legal disrepair cases.
• In-depth knowledge of housing legislation, including the Housing Act 2004 and Awaab's Law
• Degree (or equivalent) in building related subject or housing management.
• Membership of a professionally recognised construction industry body i.e. RICS, CIOB
• Direct experience of managing the operational delivery, including management of resources, work planning, customer engagement, quality assurance, to time and within budget.
• Experience of working within a commercialised environment.
• Experience of contributing to the development of solutions to improve efficiency, reduce costs, improve quality and customer experience.
• Proven track record of supply chain management within a commercial project management environment.
• Experience of representing a company as a contract manager / representative.
• Full clean manual UK driving Licence.

Working Arrangements:

• Working pattern: 36 hours per week, Monday to Friday (1 Day Per Week WFH)
• Location: Essex
• Some travel required throughout the borough in line with requirements of the role.

Benefits:
In addition to an attractive salary, our benefits package includes: 
Private Medical Insurance
Group Life Assurance
Competitive Salaries
Pension Scheme
Paid Holidays from 26 days
Family Friendly Policies making work-life balance achievable
Health & wellbeing support including an Employee Assistance Programme (EAP)
Career development and training
Great offices & local amenities including our Lab Café with discounts available via the BD serve app
Free parking @ The Cube
A GREAT TEAM!

To Apply:
If you are keen to be considered for this opportunity to join our dynamic team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form.

MMP Consultancy currently have an opportunity for a Building Surveyor to join a Social Housing organisation, patch based around Hertfordshire and Home Counties.

This is a permanent position paying £44,919 with a vehicle. 39 hours per week.

Key Duties:

Title: Building Surveyor
Rate: £44,919 per annum
Benefits: Company Vehicle and Competitive Benefits package
Client: Housing Association
Location: Office in Milton Keynes, Patch covering Buckinghamshire, Hertfordshire and surrounding areas.
Contract: Permanent
Hybrid: 3/2 Day Split (Working From Home, On Site and Office)

About the role

Key Details:

* Pre-inspection of Complex Faults (Damp, Mould and Condensation)
* Post inspect works 10%-15%. (Dependent on severity of job)
* Stock Condition Survey experience with ability to deliver Repairs.
* Send works orders on systems to team to manage raising jobs.
* Manage own diaries regarding surveying bookings.
* Cover properties in Essex from time to time.

Essential:

• HNC Qualification or 6 years relevant experience.
• Extensive experience in delivering repairs service for social housing.
• Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques.

More information on application

MMP Consultancy currently has an opportunity for a Building Surveyor to join a local authority based in North

London.

This interim position will pay £41.76 P/Hour Umbrella on a 6-9 Month contract with the option to be

extended.

Primary Job Function:

To deal with repair issue cases referred to them, diagnose the cause, and arrange for works to be carried out.

This will include the assessment of condensation cases and drafting reports for presentation to the High-

Value Repair Panel

Role Duties:

* Carry out building inspections as necessary to diagnose the cause of building defects, and raise work

orders using the National Housing Federation Schedule of Rates or specifications as appropriate.

* To prepare reports relating to condensation in compliance with the Condensation Protocol.

* To assist in preparing reports for senior managers, including those of a policy or strategic nature.

* To produce professional technical reports and present them to the High-Value Repair Panel.

* To manage subsidence and structural failure cases with specialist external consultants.

* To assess alteration requests from tenants and leaseholders and complete paperwork in compliance

with the process.

* To manage fire, flood, or collision Insurance cases.

* To assist the Legal Disrepair and Diagnostics Manager in the development of policies and procedures

relating to the Repairs Service.

MMP Consultancy are seeking a Building Surveyor for a North London social housing organisation on an interim to permanent contract.

About the role

Title: Building Surveyor

Rate: £40 per hour (Inside IR35)

Client: North London Social Housing

Location: North West London Office / North London

Expenses: Business-related parking and mileage are paid.

Contract: Rolling Contract (Covering Permanent)

Vehicle: Requires Use of a Vehicle with Full UK licence

Hours: 37.5 hours

Key Duties:

* Excellent knowledge of all aspects of repairs and maintenance services in housing, to include building regulations, legislation, health & safety, best practice, and Schedule of rate codes (SOR).

* HHSRS and General damp, structural and building diagnostic knowledge (minimum 5 years).

Damp works will be in scope with planned programme as separate Repairs team is looking after generic damp and mould queries and applications.

* Carry out inspections on their own to diagnose findings.

* Carry our daily re-booked inspections, report back, raise orders and issues work via own DLO or supply cains to suit findings.

* Manage the delivery of Planned repair works - identifying repairs, faults and issues , scoping and raising specifications, technical advice, monitoring progress on and off-site, raising orders and approving/rejecting variations on SOR codes, undertaking pre, mid and post-inspections, managing work in progress (WIP), expenditure and key performance indicators (KPIs) within agreed parameters.

* Prepare and provide specifications for quotations on works that sit outside of the current schedule of rate codes (SOR).

* Manage a team of sub-contractors and operatives, overseeing their performance, inspecting their work, and providing accurate technical advice to resolve day-to-day issues.

Experience Required:

* IT experience of the use of computer, tablet, and PDA.

* Excellent customer service.

* Strong inter-personal organisational skills, with the ability to manage priorities.

* Self-motivated, ownership of works with can do attitude.

* Relationship Builder.

* Excellent customer service.