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Programme Delivery Manager
Daniel Mulvey Recruitment Consultant – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently has an opportunity for a Programme Delivery Manager to join a Housing Association based in Leicestershire.
This will be a permanent position paying £55,000-£57,000 per annum plus benefits
The Role:
- To successfully deliver the programme delivery and planned works programmes for my client for our Midlands properties. The primary focus for this role is to lead a small team to project manage our investment work contracts. To ensure works are delivered to a high standard, which also delivers excellent customer experience and high levels of customer satisfaction. This role will be required to deliver on the added value promises of our suppliers. Provide regular project updates and management reports. This role will also minimise costs of the service and enhance value for money, while still achieving the expected service standards.
Job Purpose:
- To deliver the investment and planned works programmes for my client for our Midlands properties. Investment works include kitchens, bathrooms, window, doors and roof replacements. Planned works include cyclical decoration and repairs to our schemes and other ad-hoc planned works as required.
- Carry out the role of contract administrator for the investment and planned works through our asset management system Keystone.
- Certifying contractor valuations and claims, including interim and final account payment.
- Carry out and manage the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.
- Manage the resident liaison officer to ensure the investment and planned works offer excellent customer experience and high levels of customer satisfaction.
- Review and update our stock data to develop future investment and planned work programmes.
- Prepare schedules of works, issue variations and contract certification and documentation through Keystone.
- Carry out your duties in accordance with the relevant health and safety legislation and regulations.
- Providing advice on contractual matters.
- Manage a small team which include two project surveyors, resident liaison officer and a co-ordinator to deliver the teams and organisation's corporate objectives and targets.
- To be part of my clients out of hour's duty surveyor team which involves being on-call on a rota basis to assist my clients out of hour's service.
- To ensure that the services for which the post holder is responsible deliver value for money.
- Attend evening meetings and committee meetings as and when required.
- To promote recognition of diversity in all aspects of service delivery.
- To project a positive image of the Group and its subsidiaries by providing an excellent level of customer service to all customers, including dealing with complaints.
- Comply with the Health & Safety Policy, ensuring own and others health and safety.
Title: Programme Delivery Manager
Salary: £55,000-£57,000 Per annum plus benefits
Location: Leicestershire
SIMILAR JOBS
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Maintenance Surveyor
MMP Consultancy are currently seeking Maintenance Surveyor for a North West London public sector housing organisation. £280per day LTD (Inside IR35).
Office, Site and Home Working. Hybrid (Mostly site based work)
About the role
* Contractor Management - delivery of work in timely manner and within budget.
* Complaints Management handling Stage 1 MP and Councillor enquiries.
* WIP management, ensuring issues are resolved and delivery of works is smooth.
* Pre Inspections inspection and specification.
* Post Inspections quality assurance and tenant liaison.
* Administration - ensure all queries are responded to, jobs are raised and close correctly.
Title: Maintenance Surveyor
Salary: £280 per day (Inside IR35)
Location: North West London
Contract: Rolling Contract (3 Months rolling - One week notice)
Benefit: Approved business-related expenses
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Stock Condition Surveyor
MMP Consultancy currently has an opportunity for a Stock Condition Surveyor to join a local authority based out of Hampshire
This will be a temporary position paying £28 P/H Umbrella on a 6-9 Month contract.
Job Purpose:
- To undertake stock condition surveys on my clients housing stock. To update my clients current stock condition information using the council's stock database.
- To collect stock condition information on pre-determined questionnaire's then transferring that information to the database. Ensuring reports are generated to check all scheme data is held correctly.
- Briefing and coordinating with other staff on the operation of the condition survey so they can undertake surveys.
The Role:
- To undertake stock condition surveys on my clients rented housing stock. To undertake an individual survey of each flat, house, bungalow and if applicable, internal and external common areas on each block.
- To initially use a hard copy of the form then work toward a mobile working device to collect the survey data. To highlight any components omitted from the component list.
- Where relevant, propose additional components and add to the master list.
- To ensure all components in each survey have a 'Next Inspection Year' assessed and recorded. Using existingmy clients Stock data as background.
- To obtain the agreement of the Senior Surveyor to any proposal to bring a 'Next Inspection Date' forward.
- To ensure component classification is in place and is suitable to uniquely identify all components in individual flats or houses and common areas.
- To devise sub-categories and obtain corresponding codes from the Data Analysis Officer where needed.
- To advise on ways of uniquely identifying different blocks and multiple common area items (eg. Lifts, entrance doors).
- To be aware of details such as Component Life Cycles and the need for regular reviews.
- To liaise with other Property Services and Housing staff on the outcome of the property surveys.
- To use manual back-up systems in the absence of the mobile working software (once up and running).
- To ensure data collected is held correctly and accurately on my clients stock databse database.
- To ensure all properties are surveyed within an agreed time.
- To ensure letters are sent out well ahead of visits so that sufficient notice is given of survey visits.
- To deal with customer queries arising from surveys or signpost to the relevant colleague.
- To liaise with colleagues also undertaking surveys to ensure consistency in data collected, projected Next Inspection Years and the optimum use of the software
- To ensure suitable access and PPE equipment is used. To take health and safety advice to access difficult to reach areas.
- Identifying any health & safety breaches or risks on site and reporting back to relevant colleagues.
- To undertake EPC surveys during the property inspection if the current survey has expired or is not available.
- Assess properties using the Housing Health and Safety Rating System (HHSRS) to ensure that category 1 & 2 hazards are reported.
- To take a portfolio of external photographs at each property for use on the stock database, "Asset" files and potentially the Council's website.
- To systematically compile a photographic inventory of each individual dwelling and its key components
- To identify and pass on routine repairs identified during surveys to the relevant colleagues
- To take sufficient notes as are necessary to supplement digital reports where required post inspection
- To devise a suitable systematic delivery programme to complete the surveys within pre-agreed programme targets
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Building Surveyor - Disrepair
MMP Consultancy are currently seeking Disrepair Surveyor for a North West London public sector housing organisation. £325 per day LTD (Inside IR35).
Flexible working with site visits and home working. (Office attendance on occasion).
About the role
* Management of Disrepair Surveying from inception to completion, creating detailed reports which are usable in court if required.
* Detailed inspections and report writing including findings, causation, remediations and conclusions.
* Ensuring images and schedule of rates to be utilised accordingly.
* Writing Scotts Schedule
* Emphasis on managing cases and closing cases.
* Knowledge of legal disrepair protocol - Landlords Act, Section 11 and Section 9a for defects - Human habitations Act
* Keep tracker updated and completed post inspections.
* Respond to MP enquiries and CLLR complaints - Ombudsman Cases
Experience
* MRICS, MCIOB or Expert Witness qualified. Ideally.
* Extensive experience in delivering complex/disrepair service for social housing.
* Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques.
Title: Disrepair Surveyor
Salary: £325 per day (Inside IR35)
Location: North West London
Contract: Rolling Contract (3 Months rolling - One week notice)
Benefit: Approved business-related expenses
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