HR Business Partner opportunity has arisen to work for a large local authority based in London.
Role Purpose:
* Provide a professional HR service to managers on all employee experience related matters including organisational change, resourcing, management of attendance, performance management, employee relations issues and general HR management interventions, to deliver business objectives.
* Support business managers and the HR service in achieving the Council's strategic objectives.
Main duties and responsibilities:
* Provide clear and effective counsel and guidance to managers on the employee life-cycle ranging from resources management, recruitment and selection, casework, policy / procedural advice relating to both individuals and groups of employees, planned initiatives, learning & development, change management and exit management.
* Provide expert advice on organisational change projects e.g. organisation transformation to redesign services and ensure reorganisations are managed in line with council procedures.
* Participate in ongoing discussions with management teams (as assigned), in a variety of formal settings to support and guide managers either individually or at a team level
* Provide accessible and appropriate advice, guidance and support in dealing with HR matters raised directly by employees.
* Participate in ongoing service reviews and discussions with senior management teams.
* Implement strategies to ensure HR provides clear business-focused outcomes for the utilisation of staffing resources within the business area supported
* Supply a quality operational HR service, providing clear business focused outcomes for the business area supported.
* Plan, establish and maintain effective working arrangements with Trade Unions and other stakeholders and partners to ensure employee relations matters and collective discussions are undertaken in an effective and efficient manner.
* Ensure the on-going maintenance of HR data records (on all HR systems) for the business area supported (and other areas of the Council as directed) ensuring all HR records held are accurate, up to date and meet organisational objectives for workforce and HR record keeping. Utilise HR data to review and analyse HR data against performance targets.
* Actively promote the Councils equality, diversity and inclusion objectives in terms of personal practice and within the context of all HR advice and guidance provided
Essentials:
* Graduate membership of the CIPD or equivalent knowledge, skills and experience
* Evidence of continued professional development
* Extensive experience of successfully supporting Directors with ER and sickness case work
* Implementing strategies and ability to provide high-quality business led advice across the HR function and understanding the need of the business in large complex organisations.
* Identifying training needs and developing solutions to ensure high quality outcomes.
* Monitoring, analysis and interpreting HR MI, maintain up to date HR records.
* Ability to influence and persuade managers in a variety of situations.
MMP Consultancy are currently seeking an Aftersales Consultant for an interim contract with a Central London based housing association.
The role is interim. With a potential option of permanent.
Details:
Title: Aftersales Consultant
Salary: £26.37 per hour (Inside IR35)
Location: Central London
Contract: Interim - 6 months.
Key Duties:
* Hit weekly and monthly targets regarding equity loan &/or staircasing completions.
* Handle customer inquiries (by telephone, email, post) in a professional and supportive manner, displaying product knowledge.
* Read and interpret leases/equity mortgages and give effective advice to customers and other key internal and external stakeholders regarding all Staircasing/Equity Loans activities.
* Log all customer contacts, maintaining accurate records using the appropriate database and case management systems.
* Collate audit compliant application packs, carry out relevant checks on shared owners if cash sums are to be used, and follow anti-money laundering procedures.
* Carry out relevant checks and effectively manage all staircasing/equity loans caseloads and help to achieve or exceed the staircasing/equity loans targets.
* Ensure that all activities are progressed in accordance with staircasing/equity loans policies and procedures and money laundering regulations.
* Support customers during the staircasing/equity loans process by providing effective advice on the procedure and keeping the customer updated on the progress of their case.
* Provide effective advice and interpretation of leases/equity mortgages and home ownership issues to internal and external stakeholders.
* Prepare weekly reports on own staircasing/equity loans activities and progressions, ensuring performance standards are met and progress is charted, and procedures are complied with.
* Develop and keep up to date with technical product knowledge and relevant legislation.
MMP Consultancy currently has an opportunity for a Building Surveyor (Damp and Mould) to join a local authority based in South London.
About the role
Title: Damp Surveyor
Rate: £45 per hour (Inside IR35) - £315 per day equivalent. 7 hours per day
Client: Local Authority
Contract: Rolling Interim - 6 months
Location: South London
Key Duties:
* Carry out full property surveys specifically concerning condensation & damp diagnosis and remedial action.
* Have reasonable scientific knowledge of the different types of mould and its likely cause & effect on residents.
* Specific knowledge of building structures and how they contribute to the cause, be able to correctly diagnose & specify remedial requirements.
* Understand and be able to use equipment to aid with diagnostics and undertaking seasonal monitoring.
* Must have an empathetic approach to our tenants and property conditions.
* Able to produce drawings & floor plans, diagnose general building faults, obtain or create specifications for improvement works required with an understanding of how this may affect other components of the property/building, and obtain competitive prices.
* Order works by use of appropriate systems and Tender/contract procedures.
* Supervise works to completion, in line with Council Health & Safety Standards and other statutory requirements
* Ability to work with minimum supervision
* Ability to prioritise workloads, analyse and resolve problems
* Ability to work alone to meet strict deadlines
* Carry out post inspections, confirm satisfactory completion, authorise payments, investigate invoice queries
* Cross-service/Partnership working liaison skills and experience
* Respond to complaints, compliments, and requests for information and consider service review and development in light of these
MMP Consultancy are looking for a Service Manager to join an excellent Charity in South East London on a Temporary Basis.
The Service Manager post is an exciting position for candidates who have the experience, skills, and aptitude for managing supported accommodation for young people aged 16 plus.
The role will be required to work within an asset-based framework, to ensure that young people's needs and aspirations are at the centre of the support planning process. You will manage the team to ensure that all aspects of the service are delivered to the highest standards, that they are fully compliant with organisational values and contractual requirements and also that they reflect current good practice.
Key Responsibilities:
* The role will be required to oversee a team of frontline staff and will work as part of a wider management team within our youth services.
* Actively direct team members in their day-to-day work to ensure that young people receive a consistent, high quality and responsive service.
* Ensure that each client / resident has an individual package of support with regular formal and informal key working, and an up-to-date co-produced and comprehensive support and safety plan recorded and reviewed in line with policy and procedure.
* Oversee the reports regarding missing young people, to lead on coordinating a joint up response with statutory services, as well as directing a variety of approaches for non-engaging clients.
* Maintain positive working relationships with the Local Authority Commissioning Team, Pathways, and referral agencies.
* Oversee referrals ensuring that they meet the criteria and service specification and to ensure that all referrals are interviewed, assessed, and accepted / rejected in line with policy and procedure.
* Ensure that preparation for move-on begins once the young person moves into the service, and to lead on the development and roll out of a comprehensive package of life skills training which is available to all.
* As directed by the Regional Services Manager, to contribute to organisational and statutory monitoring and reporting within set deadlines.
* In partnership with the Regional Services Manager, to identify and implement flexible approaches of working with the client group, in order to best promote and advance their progress.
* To ensure the property is maintained to a high standard and that effective systems are in place to ensure all areas of housing management are efficient and offer value for money, with voids kept to a minimum and rental income maximised.
* Ensure a robust approach to managing the locality and any community risks around the properties are in operation and regularly reviewed.
* To ensure that all property risk assessments are reviewed and updated at regular intervals in line with organisational policy and procedure.
Experience and Knowledge
* Demonstrable understanding of effective practice in responding to the needs of looked after children and care leavers aged 16 and 17, as well as local authority statutory duties.
* Demonstrable experience of effectively managing staff that work with the range of issues involved in the delivery of quality services to young people who may be at risk or looked after with complex needs including offending and gang affiliation.
* A proven track record of staff and service management and demonstrable ability to manage staff performance and motivate staff members to perform effectively.
* Experience of managing accommodation-based services with a variety of tenures and knowledge of the associated housing management and health and safety requirements.
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