Housing Officer

Location: London
Salary: £24 per hour (Umbrella)
Contract Type: Temporary

About the Role
We are working with a medium-sized housing association based in London to recruit a Compliance Officer specialising in fire safety. This is an excellent opportunity for a detail-oriented professional with strong data management and contract administration skills to support the organisation's fire safety compliance efforts.

Key Responsibilities

• Assist in managing compliance with fire safety regulations, including Active Fire Safety, AOV systems, Alarm Systems, Emergency Lighting, and Evacuation Systems.
• Oversee the administration and coordination of fire safety contracts, ensuring all contractor obligations are met.
• Maintain and update compliance databases, ensuring accuracy and completeness of information.
• Upload fire safety certificates and other essential documents into the database.
• Book orders and schedule appointments with contractors and residents.
• Communicate with contractors and residents to resolve access issues and ensure timely completion of fire safety work.
• Support the Compliance Team in monitoring contractor performance and compliance with service level agreements.
• Support ongoing compliance projects and contribute to improving fire safety procedures.
• Use Microsoft Dynamic 365 for data management and administrative tasks.

What We Are Looking For

The ideal candidate will demonstrate:

• Experience in compliance or contract administration, preferably within a social housing environment.
• Strong data management skills and attention to detail.
• Experience working with fire safety compliance processes (desirable but not essential to be technically qualified).
• Excellent organisational and communication skills to coordinate with contractors and residents.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with Microsoft Dynamic 365 is a plus.

MMP Consultancy are looking to recruit a Community Liaison Manager on a Temporary basis, based in North West London.

As a Community Liaison Manager, you will be the primary point of contact between the organisation and the local communities where the new developments are situated. Your role is to foster positive relationships with residents, local authorities, schools, and other stakeholders, ensuring the developments integrate seamlessly into existing communities.

Main Responsibilities:

• Develop and implement comprehensive community communication plans for each development, acting as the "face" of the organisation to residents and stakeholders.
• Establish and maintain positive relationships with key community figures, including local councillors, MPs, and local authority officers.
• Create and adapt Community Development Plans for each project, aligning them with project goals and evaluating the outcomes and impacts.
• Support new residents' transition into the community by connecting them with local groups, clubs, and societies to foster a sense of belonging.
• Organise events and initiatives that promote community development and enhance our organisation's reputation within the community.
• Develop and manage project budgets effectively.
• Work closely with our charitable foundation to leverage their resources and expertise, ensuring the developments provide top-tier training and support to the communities.

Experience Required:

• Friendly, approachable, and professional, with a talent for building and maintaining relationships.
• Highly organised and systematic, with a strong attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills, including experience in delivering presentations.
• Innovative thinker with a proactive approach to identifying and addressing challenges.
• Adaptable and willing to go the extra mile to achieve project objectives.
• Demonstrated experience in community development and liaison activities, with a solid understanding of the property and construction industries.

I am currently recruiting for a Housing Officer to join an excellent organisation in South East London on a Permanent basis.

Key responsibilities:

• Tenant Involvement.
• Voids and Arrears management including representing the organisation in court
• Lettings and Allocations including transfers and mutual exchanges
• Estate Management
• Dealing with Anti Social Behaviour, neighbourhood nuisance and any form of harassment often working in conjunction with the councils Anti - social behaviour team.
• Encouraging tenant participation
• Dealing with Complaints
• Work Closely with the rest of the operational team to facilitate an effective and joint up working approach with respect to the delivery and services to residents

Please send me your most up to date CV if this is of interest to yourself.

MMP Consultancy are looking to recruit a Marketing Coordinator to join an excellent organisation in Essex on a Permanent basis.

Key responsibilities:

• Coordinating marketing activities for new developments in line with sales strategies and budgets
• Managing marketing materials - including brochures, websites, signage, CGI renders, adverts, social media content, and more
• Overseeing the setup of stunning sales offices and show homes, including interior design, signage, and landscaping
• Supporting digital marketing strategies and ensuring all online platforms, including Rightmove and WhatHouse, are up-to-date
• Managing photography and videography for pre-launch promotions, international sales, and ongoing marketing efforts
• Coordinating PR campaigns, social media storytelling, and advertising to elevate the Hill brand
• Ensuring all marketing activities stay within budget while maximizing impact
• Supporting international sales exhibitions and logistics

MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor on an Ongoing Basis, based in the West Midlands.

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement.

Responsibilities:

• Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget
• Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management
• Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion

Ideal Candidate:

• Present previous experience of working within Social Housing or Local Authority
• Resident Liaison/Community Engagement capacity
• Experience of supporting planned works programmes
• Experience of handling challenging and complex situations
• An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

MMP Consultancy is currently seeking an experienced Repairs Surveyor to work an interim contract with a public sector housing organisation in Northwest London. £40 per hour (Inside IR35).

Title: Repairs Surveyor
Rate: £40 per hour (Inside IR35) (Neg. for experienced candidates)
Location: Northwest London
Expenses: Business-related parking and mileage is paid.
Contract: Rolling Interim - 39 hours per week.

Key Duties:

• Carry out surveys to properties, including diagnosing the cause of complex faults and failures and post inspect works.
• Prepare detailed specifications, and oversee contractors' delivery of works, managing quality, value and progress, all in line with contract terms.
• Carry out Damp Mould and Condensation (DMC) inspections and provide solutions that align with ombudsman recommendations (AWAABs Law)
• Ensure that contractors deliver an excellent service and that customers are effectively consulted with and kept informed.
• Ensure that services are provided in a way that keeps customers, colleagues and third parties safe, and complies with health and safety legislation and H&S policies and procedures.
• Ensure accurate recording and updating of systems to ensure property information is up to date.
• Provide weekly updates outlining the status of work in progress and preparations for future works.

Essential Experience:

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision,
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft