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Ebonnie Goss Associate Director
Job Description
Property Manager required to join a national housing association on a permanent contract.
Sitting as part of the Property Services team, the Property Manager will be covering a patch across London and Berkshire, ensuring that properties are maintained to the highest standard. Covering all areas of property management, including management of service charge costs, completing oversight of services delivered to homes, and setting standards whilst delivering effective contract management for third parties and key contractors.
Responsibilities:
* Ensuring that properties are maintained to a high standard and in accordance with all compliance requirements and act as a duty holder for designated properties.
* Providing an excellent customer-focused professional management service to residents, ensuring all legal landlord/freeholder obligations are met.
* Responsible for ensuring work carried out on our properties is completed to an acceptable standard, within budget and timescales.
* Responsible for estate inspections and liaising regularly with other teams to ensure high standard to communal repairs, cleaning and gardening provided.
* Ability to understand complex service charge budgets and explain these to non-technical audience.
* Liaising with residents and colleagues to resolve communal issues while delivering excellent customer service, ensuring high rates of satisfaction to minimise complaints.
* Reporting on the performance of properties and maintenance so that the Property division can fully understand the performance within our portfolio.
* Overseeing planning and execution of day-to-day operations, maintenance, and inspections of the properties in your patch.
Role Requirements:
* Property management experience including managing blocks in mixed tenure environment.
* An understanding of the legal aspects of leasehold law and regulations, or the ability to quickly get such an understanding.
* Demonstrate a working knowledge of relevant Landlord and Tenant Act, RICS and ARMA guidelines, regulations, and procedures, keeping informed of any amendments and best practice on disseminating residential block property management advice.
* Experience of managing and supporting landlord compliance
* Knowledge of building and health & safety legislation
* Strong verbal and written communication skills with the ability to influence and negotiate across the organisation.
* Basic working knowledge in building maintenance systems
* Associate of IRPM or willingness to achieve this qualification.
* Member of IOSH or willingness to achieve this qualification.
SIMILAR JOBS
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Building Safety Manager
MMP Consultancy are currently seeking a Building Safety Manager for an interim position with a social housing organisation based in South London.
About the role
Job Title: Building Safety Manager
Salary: £350 per day
Location: South London (Hybrid Working)
Client: Social Housing Provider (TBC on application)
We are seeking a Building Safety Manager for a major landlord, the role will require someone who will take the lead on a patch of high-rise properties, make decisions based on the best practice and future proofing principles. Management of documentation, liaison with multiple internal teams and external contractors / consultants. Ensuring the compliance of all properties within the patch and any works are being managed appropriately.
Key Duties
- Effectively contribute to the wider Building Safety team to provide ongoing support to colleagues and others through the sharing of knowledge, experience and skills.
- Actively supervise the safe management of higher-risk residential buildings through an operational understanding of their construction, complexity, use, hazard profile and analysis of associated risk.
- Implement and maintain effective controls in respect of structural and fire safety ensuring that all life safety systems are effectively managed and maintained.
- Ensure that building safety information is current, available and in the required format to the London Fire Brigade and other regulatory, and professional agencies.
- Ensure that the resident engagement strategy is in place, that it has been communicated and understood by residents and that it is effectively applied to ensure that any safety concerns are recorded, reported, monitored, and tracked to their appropriate completion.
- Provide a frequent and visible presence within allocated buildings to offer professional, informed advice and support to residents, authorities, and other stakeholders on the fire safety strategy to ensure they are clearly defined, and understood as to responsibilities, decisions, and actions that individuals should an event occur.
- Ensure that regular inspections and monitoring activities are conducted to understand how residents are using the building.
Additional Requirements:
- LFB, Facilities Management or Surveying Background Preferred
- Building Pathology / Compliance Knowledge
- Resident Liaison skillset
- Building Safety knowledge
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Repairs and Voids Manager
MMP Consultancy is currently a Repairs and Voids Manager for a temp to perm contract within a social housing organisation based in North West London.
Being the senior contracts manager and leading on repairs, voids and disrepair properties. This role includes management of Surveyors and Administrators.
Key Duties:
- Ensure the effective delivery of repairs, voids and disrepair properties ensuring properties are safe.
- Direct staff in the delivery of appropriate technical issues, inspections, risk assessments, method statements and monitoring performance. Line management responsibilities.
- Manage repairs and delivery of works including logging into systems and ensure accurate records and information are available.
- Ensure all compliance in accordance with current repairs, H&S and other relevant legislations, and good practice.
- Taking responsibility for the financial management of works via SOR
- Negotiating and agreeing contracts
- Deliver value for money and make best use of resources to deliver the best outcomes.
Job Details:
Title: Repairs and Voids Manager
Salary: £350 per day (Inside IR35) (£60,000 - £61,500 PA 20% Pension Contributions) (for experienced candidates)
Benefits: TBC on application
Location: Northwest London
Client: Social Housing provider
Contract: 6 Months Interim to Permanent.
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Project Manager
MMP Consultancy are seeking a Project Manager with a South London organisation, the role will pay circa £400 per day LTD.
About the role
Title: Project Manager (Voids)
Rate: £400 day (Inside IR35) neg.
Client: Local Authority
Location: South London
Contract: 9 months min.
Hybrid: 4 days per week (1-2 days on site, 1 day in office)
Attendance of weekly and monthly meetings, in person.
Key Duties:
- A dynamic and skilled Major Works Project Manager to oversee and deliver construction projects.
- Managing the voids programme, interim use programmes, and bespoke projects to facilitate the estate renewal programme on the estate ensuring they are completed on time, within budget, and to the highest standards of both quality and safety as directed by the Strategic Lead.
- Assist in resolving defects or latent defects arising on projects.
- Assist/lead on other workstreams that may arise during the course of the commission that will support the team in delivering its core objectives.
- Project management - lead and manage project budgets, ensuring cost-effective solutions and financial accountability is maintained at all times.
- Manage a team of internal and external specialist, technical and professional consultants including legal, procurement, planning, clerk of works and quality inspectors throughout the lifecycle of each project.
Key Skills:
Project management - evaluate effectiveness of contracts and consultants used and make recommendations or changes as required.
Procurement - Use of tendering, framework and partnering contracts, framework consultants and full OJEU (where applicable) procedures and to lead groups to achieve efficiency and cost improvements.
Contract management - oversee contracts and procurement processes, ensuring all works are delivered in line with agreed terms and conditions. Manage Quality Control issues in consultation with sub consultants and make appropriate recommendations for change.
Budget control - develop and manage project budgets, ensuring cost-effective solutions and financial accountability.
Budget control - ensure internal and external funding sources for projects are identified and manage the project budget and other financial resources associated with the project.
Internal and external stakeholder engagement - liaise with residents, contractors, and other stakeholders to ensure clear communication and successful project outcomes. Lead/attend meetings with stakeholders as appropriate, preparing briefing notes, presentations or reports as appropriate.
Health and Safety - oversee health & safety compliance on all projects, implementing best practice and risk management strategies.
Reporting - provide regular updates and reports to senior management on project progress, risks, and performance.
Experience / Qualifications:
* Extensive knowledge of the repairs industry within social housing.
* Building background with a suitable qualification or demonstrated experience.
* Communication skills that will enable consistent and quality communication between staff, contractors and potentially residents.
* Strong organisational skills to ensure that appointments are met, orders are raised, and work is scheduled efficiently.
* IT knowledge and experience, with demonstrated background in raising orders, checking repair order histories and basic skills in Microsoft packages.
* Use of appraisal system desirable.
If you are interested, please send over up to date CV. Further information will be provided once applied.
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