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Eva Quinn Direct Delivery Consultant - Social Housing & Operational Support
Job Description
MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor on an Ongoing basis, based in North West London.
Please note this position requires you to have a Full UK Driver's licence & access to your own vehicle.
We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement.
Responsibilities:
* Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget
* Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management
* Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion
Ideal Candidate:
* Present previous experience of working within Social Housing or Local Government in a Resident Liaison/Community Engagement capacity
* Experience of supporting planned works programmes
* Experience of handling challenging and complex situations
* An effective communicator at all levels, you will be able to work pro actively and independently to deliver on tight time scales
SIMILAR JOBS
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Project Manager
MMP Consultancy are seeking a Project Manager with a South London organisation, the role will pay circa £400 per day LTD.
About the role
Title: Project Manager (Voids)
Rate: £400 day (Inside IR35) neg.
Client: Local Authority
Location: South London
Contract: 9 months min.
Hybrid: 4 days per week (1-2 days on site, 1 day in office)
Attendance of weekly and monthly meetings, in person.
Key Duties:
- A dynamic and skilled Major Works Project Manager to oversee and deliver construction projects.
- Managing the voids programme, interim use programmes, and bespoke projects to facilitate the estate renewal programme on the estate ensuring they are completed on time, within budget, and to the highest standards of both quality and safety as directed by the Strategic Lead.
- Assist in resolving defects or latent defects arising on projects.
- Assist/lead on other workstreams that may arise during the course of the commission that will support the team in delivering its core objectives.
- Project management - lead and manage project budgets, ensuring cost-effective solutions and financial accountability is maintained at all times.
- Manage a team of internal and external specialist, technical and professional consultants including legal, procurement, planning, clerk of works and quality inspectors throughout the lifecycle of each project.
Key Skills:
Project management - evaluate effectiveness of contracts and consultants used and make recommendations or changes as required.
Procurement - Use of tendering, framework and partnering contracts, framework consultants and full OJEU (where applicable) procedures and to lead groups to achieve efficiency and cost improvements.
Contract management - oversee contracts and procurement processes, ensuring all works are delivered in line with agreed terms and conditions. Manage Quality Control issues in consultation with sub consultants and make appropriate recommendations for change.
Budget control - develop and manage project budgets, ensuring cost-effective solutions and financial accountability.
Budget control - ensure internal and external funding sources for projects are identified and manage the project budget and other financial resources associated with the project.
Internal and external stakeholder engagement - liaise with residents, contractors, and other stakeholders to ensure clear communication and successful project outcomes. Lead/attend meetings with stakeholders as appropriate, preparing briefing notes, presentations or reports as appropriate.
Health and Safety - oversee health & safety compliance on all projects, implementing best practice and risk management strategies.
Reporting - provide regular updates and reports to senior management on project progress, risks, and performance.
Experience / Qualifications:
* Extensive knowledge of the repairs industry within social housing.
* Building background with a suitable qualification or demonstrated experience.
* Communication skills that will enable consistent and quality communication between staff, contractors and potentially residents.
* Strong organisational skills to ensure that appointments are met, orders are raised, and work is scheduled efficiently.
* IT knowledge and experience, with demonstrated background in raising orders, checking repair order histories and basic skills in Microsoft packages.
* Use of appraisal system desirable.
If you are interested, please send over up to date CV. Further information will be provided once applied.
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Head of Corporate Facilities Management
MMP Consultancy is looking for a Head of Corporate Facilities Management for a Local Authority in South London. Interim opportunity paying between £500 per day. - Inside IR35.
Duties:
We are looking to appoint an interim Head of Corporate Facilities Management (CFM). Experienced interim is required to cover the role on a temporary basis and lead CFM through its next phase of evolution. In practical terms, the assignment will include:- Leading the design and delivery of a new operating model for CFM
- Finalising the strategy for replacing our outsourced FM provider (the existing contract ends in autumn 2026)
- Playing a significant leadership role in our Corporate Real Estate Programme, which is focused on transforming the council's approach to managing and maintaining our estate
- Leading the CFM team through a period of transformation and change
- Strategic contract management of our outsourced provider
Experience and Skills:
We are looking for an experienced interim with:- A track record of leadership in facilities management, ideally within a local authority or similarly complex organisation
- Experience of leading in-house and outsourced service delivery
- A people-centred approach to leadership and management, with experience of leading teams through uncertainty and change
- Excellent technical knowledge
Title: Head of Corporate Facilities Management
Rate: £500 per day inside IR35.
Location: South London
Contract: Rolling Interim Contract. (Long Term)
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Data Administrator
Data Administrator - Contract Role
Location: London
Start Date: ASAP
Contract Type: Full-Time, Temporary (35 hours per week)About the Role
We're seeking a detail-oriented Data Administrator to join a high-profile migration project. This is an exciting opportunity to play a key role in ensuring accurate and efficient data management for a vital public sector initiative.
Key Responsibilities- Use advanced Excel skills (V-Lookups, Pivot Tables) to manage large datasets, including formatting, cross-checking, and uploading data.
- Perform manual system mapping, including cross-checking drives, quotas, and customer details, updating records as necessary.
- Scan tenancy agreements and match them to customer data, ensuring records are complete and accurate.
- Help develop, implement, and monitor administrative processes to support efficient service delivery.
- Escalate data quality issues promptly to ensure compliance and mitigate risks.
- Provide a comprehensive administrative service, including maintaining accurate records and ensuring consistent document availability.
- Produce regular statistical information and management reports.
- Identify and correct gaps in management information and data.
- Undertake general office duties such as photocopying, filing, post management, and booking meetings.
- Produce accurate documentation and meeting minutes.
Essential Skills and Experience:- Advanced Excel proficiency: Must be confident using V-Lookups, Pivot Tables, and managing large datasets.
- Experience in data migration, including formatting, uploading, and mapping data between systems.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- Proven experience in general administrative duties and providing team support.
- Ability to produce accurate documentation and maintain precise records.
- Analytical mindset with the ability to identify and resolve data quality issues.
- Experience in a similar data migration or administrative role.
- Familiarity with tenancy agreements or public sector processes.
- Strong communication and teamwork skills.
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