Temporary Accommodation Procurement Manager - Local Authority, London - Day Rate: £350 Umbrella
We are recruiting for a Temporary Accommodation Procurement Manager to work with a Local Authority client in London. This is a fantastic opportunity to lead a dynamic team within the Allocations & Lettings department, managing procurement and the delivery of temporary accommodation services.
Role Purpose:
Key Responsibilities:
Qualifications & Skills:
This role offers an excellent opportunity for an experienced procurement / accommodation acquisition professional to lead a critical service, with the chance to make a real impact on housing delivery in London.
MMP Consultancy are working with a fantastic organisation to recruit a Contracts Officer to join them on a Permanent basis in Kent.
Please note this position will be working 3 days from home.
Key Responsibilities:
Requirements:
MMP Consultancy are looking to recruit a Business Insight Analyst on a Fixed Term basis, based in Kent.
Main Responsibilities:
MMP Consultancy are looking to recruit a Resident Liaison Officer on a permanent basis in East London.
* Proactively respond to expressions of dis- satisfaction at the initial stage, preventing escalation wherever possible.
* Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes
* Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve our service
* Visit and meet residents in their homes, when required or requested, dealing with their needs and queries ensuring they are kept informed at all times
* Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction
* Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager
* Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed
* Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen
* Attend monthly contract meetings and supply relevant reports
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