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Damp, Mould & Disrepair Surveyor
Paolo Moraldo Divisional Manager – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently have an opportunity for a Damp, Mould & Disrepair Surveyor to join a housing association.
My client have stock across London and the South East.
This is a hybrid working role with 2-3 days working from home.
My client are offering a salary of £50,000p/a Benefits.
Role Purpose:
To contribute to the successful delivery and completion of damp, mould and disrepair works within a new dedicated team within the Assets department. To carry out your role efficiently and effectively, ensure property inspections and works are delivered to a high standard, meeting our service standards whilst providing excellent customer experience and high levels of customer satisfaction. Carry out property inspections, diagnose damp, mould and disrepair causes, specify remediation and repairs, and manage works through to completion. Ensuring these works are delivered to a consistently high standard, meeting our priority targets, and achieving high levels of customer satisfaction.
Role Impact Statement:
An operational focus and delivery of damp, mould and disrepair works. Complete the daily activities ensuring the provision of excellent standards and service to our residents. Seek to identify areas of the role that can be improved ensuring that the appropriate action to rectify is taken. Delivers day to day operational activity focused on internal and external customer management and overall team wellbeing. A leader of the future you will focus on outstanding operational performance constantly seeking improvement. You will role model best behaviours ensuring open and honest interaction with teams to develop trust and challenge when things aren't right.
Key Accountabilities:
- To project manage damp, mould and disrepair works from inception through to completion including diagnosing, specifying; procuring and monitoring.
- Ensure effective solutions for managing and reducing the causes of damp and mould are identified, which will include building repairs, installing mechanical ventilation and humidity control systems, and by providing clear advice to residents to help them understand the causes of damp and mould and behaviours that will reduce humidity in their homes.
- Undertake contractor administration duties as required including reviewing Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescales, budget estimates, all relevant legislation, health and safety regulations and policies.
- To effectively manage contractors, carrying out and managing the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.
- Maintain CRM and systems recording progress of the works to ensure information is accurate and up to date, providing regular project updates to the senior management team.
- Certifying contractor valuations and claims within this role's delegated authority limits, including interim and final account payment.
- Work closely with our Resident Liaison Officer to ensure customers are informed of progress at all stages, the works offer excellent customer experience and high levels of customer satisfaction.
- Demonstrate VFM in the delivery of damp, mould and disrepair work projects, providing strong contract management and delivery of programmes maximising quality and value to budget.
- To ensure relevant KPI's and Service Standards are met/exceeded.
- To work in collaboration with residents to improve the quality of their homes ensuring their views are incorporated where appropriate into the delivery of the work programmes and choice is offered where practical.
- Carry out your duties in accordance with the relevant health and safety legislation and regulations. Managing and mitigating risks associated with Health and Safety and other Compliance issues.
- Promote high standards of customer focus to my clients contractors and colleagues, through appropriate and accurate advice on contractual and technical matters.
- Contribute to the effective and efficient running of the my clients Housing achieving individual targets and objectives that are set.
- Projecting a positive image of my client by providing an excellent level of customer service to internal and external customers when responding to telephone/email/written enquiries, complaints, ensuring all contact is logged on the CRM system.
- Maintain a sound knowledge and understanding of the business and operational plans and targets and the wider operating context.
- Creates an environment within the relevant services of success, supported by healthy, positive, and professional challenge to deliver constant improvement.
- To participate, engage and contribute to team meetings and activities to share my clients visions, mission, and values.
- Contribute to the effective and efficient running of the service and division to achieve targets and objectives that are set, ensuring the team's customer services standards are always met.
- Ensure that own performance contributes towards team objectives and performance of the wider business.
- Work and adapt to allow the department to always operate efficiently and effectively, constantly seeking to improve.
- Promote a unified culture and purpose across a diverse organisation by role modelling authentic behaviours aligned to the values.
- Challenge team members and other colleagues where performance or behaviours fall short of those expected by the business.
Title: Damp, Mould & Disrepair Surveyor
Salary: £50,000p/a Benefits.
Location: London & South East
SIMILAR JOBS
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Project Manager
MMP Consultancy are seeking a Project Manager with a South London organisation, the role will pay circa £400 per day LTD.
About the role
Title: Project Manager (Voids)
Rate: £400 day (Inside IR35) neg.
Client: Local Authority
Location: South London
Contract: 9 months min.
Hybrid: 4 days per week (1-2 days on site, 1 day in office)
Attendance of weekly and monthly meetings, in person.
Key Duties:
- A dynamic and skilled Major Works Project Manager to oversee and deliver construction projects.
- Managing the voids programme, interim use programmes, and bespoke projects to facilitate the estate renewal programme on the estate ensuring they are completed on time, within budget, and to the highest standards of both quality and safety as directed by the Strategic Lead.
- Assist in resolving defects or latent defects arising on projects.
- Assist/lead on other workstreams that may arise during the course of the commission that will support the team in delivering its core objectives.
- Project management - lead and manage project budgets, ensuring cost-effective solutions and financial accountability is maintained at all times.
- Manage a team of internal and external specialist, technical and professional consultants including legal, procurement, planning, clerk of works and quality inspectors throughout the lifecycle of each project.
Key Skills:
Project management - evaluate effectiveness of contracts and consultants used and make recommendations or changes as required.
Procurement - Use of tendering, framework and partnering contracts, framework consultants and full OJEU (where applicable) procedures and to lead groups to achieve efficiency and cost improvements.
Contract management - oversee contracts and procurement processes, ensuring all works are delivered in line with agreed terms and conditions. Manage Quality Control issues in consultation with sub consultants and make appropriate recommendations for change.
Budget control - develop and manage project budgets, ensuring cost-effective solutions and financial accountability.
Budget control - ensure internal and external funding sources for projects are identified and manage the project budget and other financial resources associated with the project.
Internal and external stakeholder engagement - liaise with residents, contractors, and other stakeholders to ensure clear communication and successful project outcomes. Lead/attend meetings with stakeholders as appropriate, preparing briefing notes, presentations or reports as appropriate.
Health and Safety - oversee health & safety compliance on all projects, implementing best practice and risk management strategies.
Reporting - provide regular updates and reports to senior management on project progress, risks, and performance.
Experience / Qualifications:
* Extensive knowledge of the repairs industry within social housing.
* Building background with a suitable qualification or demonstrated experience.
* Communication skills that will enable consistent and quality communication between staff, contractors and potentially residents.
* Strong organisational skills to ensure that appointments are met, orders are raised, and work is scheduled efficiently.
* IT knowledge and experience, with demonstrated background in raising orders, checking repair order histories and basic skills in Microsoft packages.
* Use of appraisal system desirable.
If you are interested, please send over up to date CV. Further information will be provided once applied.
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Damp & Mould Surveyor
MMP Consultancy currently has an opportunity for a Property Surveyor (Damp & Mould) to join a Local Authority in East London.
Title: Property Surveyor (Damp & Mould)
Rate: £300 Per Day
Location: East London
Job Purpose:
To be responsible for a specific work stream within the Asset Management team, providing a professional housing surveying service for the repair, maintenance, improvement and re-servicing of council owned, managed and leased stock in accordance with our clients policies and procedures, providing an effective responsive repair, planned maintenance and project management service for the organisation.
Key Accountabilities:
- The post holder reports to the either the Major Works & Voids Manager or the Disrepair & Special Projects Manager.
- The post holder, depending on the team speciality, will be responsible for special projects, disrepair, estate improvement, asbestos management and minor works OR reactive and planned repairs, voids and fire damage.
- The post holder will take the lead in areas for which the team is responsible and will include coaching other members of the team.
- The post holder may be required to work evenings, weekends and occasional public holidays, in order to ensure consultation and service requirements are met.
Key Tasks:
Key tasks and accountabilities are intended to be a guide to the range and level Qf work expected of the 'post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time.
To deputise for the Major Works & Voids Manager or the Disrepair & Special Projects Manager in the management of services for the entire Housing Property Services.- To establish and maintain effective working relationships with key stakeholders and partners and any other agency or department, so as to provide an effective and efficient service.
- To undertake Health & Safety inspections and evaluate outcomes for the whole team, and ensure any works necessary are carried out.
- To ensure that day-to-day and responsive repairs, including the appointment diaries, are managed and executed to provide both a good service to the customer as well as ensuring value for money. To effectively monitor and control expenditure against budget and to provide statistical analysis. To liaise directly with the council's preferred contractors.
- To ensure that all works are supervised and undertaken in accordance with contract specifications, London Borough of Newham's procedures, Health &
- Safety (including gas safety) Regulations and the Control of Asbestos Regulations
- 2012.
- To affect the leaks procedure, including liaising with the Legal Section to initiate enforcement action.
- To assist with the contract documentation for invitations to tender, examine tenders and recommend contractors for appointment, using expert knowledge.
- To act as client in relation to technical consultants, challenging practices and costs where necessary
- To prepare project programmes, structural reports, feasibility studies, scheme specifications and tenders for capital and revenue programme schemes, including environmental works. To manage small project teams that involves other stakeholders within the council.
- To maintain records and contribute to the development and maintenance of a comprehensive stock database via regular stock condition surveys and or H&S inspections and make recommendations as necessary
Title: Property Surveyor (Damp & Mould)
Rate: £300 Per Day
Location: East London
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Clerk of Works
MMP Consultancy currently have an opportunity for a Clerk of Works to join a housing association based in West London. This will be a interim position paying £320p/d.
This role will be predominantly site based. My client have housing stock near Latimer Road, West London.
Job Overview:
To act as an impartial, independent inspector. You will be responsible for ensuring that work is carried out to my clients standards, specification and schedule. You will ensure the correct materials are used, that the workmanship is of a high quality.
Main Accountabilities:
- Review contract documentation including drawings, specifications and contract conditions.
- Advise upon the practical implications of implementing the designs and draw attention to any areas for improvement.
- Inspect construction works for compliance with contract documentation, contract instructions and good practice.
- Inspect construction works for compliance with statutory regulations e.g. Building Regulations, CDM Regulations, Health and Safety at Work Act and Control of Asbestos Regulations.
- Keep appropriate records of conditions and progress on site. Ensure that such records are comprehensive and well-structured to assist with the administration of the contract.
- Provide a weekly written report to the Project Manager and other members of the project team as directed.
- Liaise with residents and resident groups to address any areas of dissatisfaction for example by recording concerns about site cleanliness and advising the contractor of the remedial measures required.
- Carry out inspections to record any defects which become apparent after the completion of works and pass those records to the appropriate person as identified within the contract.
- Ensure that the highest standards of probity are maintained through compliance with Financial Standing Orders and that any discrepancies are reported to the Head of Asset Investment.
Title: Clerk of Works
Salary: £320p/d Umbrella
Location: Latimer Road, West London
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