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Disrepair Surveyor
Paolo Moraldo Divisional Manager – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently have an opportunity for a Disrepair Surveyor to join a housing association.
My client have stock across London & Surrey.
This is a hybrid working role with 2-3 days out doing inspections and the rest working from home.
My client are offering a package of £53,000p/a Benefits.
Role Purpose:
To contribute to the successful delivery and completion of damp, mould and disrepair works within a new dedicated team within the Assets department. To carry out your role efficiently and effectively, ensure property inspections and works are delivered to a high standard, meeting our service standards whilst providing excellent customer experience and high levels of customer satisfaction. Carry out property inspections, diagnose damp, mould and disrepair causes, specify remediation and repairs, and manage works through to completion. Ensuring these works are delivered to a consistently high standard, meeting our priority targets, and achieving high levels of customer satisfaction.
Role Impact Statement:
An operational focus and delivery of damp, mould and disrepair works. Complete the daily activities ensuring the provision of excellent standards and service to our residents. Seek to identify areas of the role that can be improved ensuring that the appropriate action to rectify is taken. Delivers day to day operational activity focused on internal and external customer management and overall team wellbeing. A leader of the future you will focus on outstanding operational performance constantly seeking improvement. You will role model best behaviours ensuring open and honest interaction with teams to develop trust and challenge when things aren't right.
Key Accountabilities:
- To project manage damp, mould and disrepair works from inception through to completion including diagnosing, specifying; procuring and monitoring.
- Ensure effective solutions for managing and reducing the causes of damp and mould are identified, which will include building repairs, installing mechanical ventilation and humidity control systems, and by providing clear advice to residents to help them understand the causes of damp and mould and behaviours that will reduce humidity in their homes.
- Undertake contractor administration duties as required including reviewing Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescales, budget estimates, all relevant legislation, health and safety regulations and policies.
- To effectively manage contractors, carrying out and managing the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.
- Maintain CRM and systems recording progress of the works to ensure information is accurate and up to date, providing regular project updates to the senior management team.
- Certifying contractor valuations and claims within this role's delegated authority limits, including interim and final account payment.
- Work closely with our Resident Liaison Officer to ensure customers are informed of progress at all stages, the works offer excellent customer experience and high levels of customer satisfaction.
- Demonstrate VFM in the delivery of damp, mould and disrepair work projects, providing strong contract management and delivery of programmes maximising quality and value to budget.
- To ensure relevant KPI's and Service Standards are met/exceeded.
- To work in collaboration with residents to improve the quality of their homes ensuring their views are incorporated where appropriate into the delivery of the work programmes and choice is offered where practical.
- Carry out your duties in accordance with the relevant health and safety legislation and regulations. Managing and mitigating risks associated with Health and Safety and other Compliance issues.
- Promote high standards of customer focus to my clients contractors and colleagues, through appropriate and accurate advice on contractual and technical matters.
- Contribute to the effective and efficient running of the my clients Housing achieving individual targets and objectives that are set.
- Projecting a positive image of my client by providing an excellent level of customer service to internal and external customers when responding to telephone/email/written enquiries, complaints, ensuring all contact is logged on the CRM system.
- Maintain a sound knowledge and understanding of the business and operational plans and targets and the wider operating context.
- Creates an environment within the relevant services of success, supported by healthy, positive, and professional challenge to deliver constant improvement.
- To participate, engage and contribute to team meetings and activities to share my clients visions, mission, and values.
- Contribute to the effective and efficient running of the service and division to achieve targets and objectives that are set, ensuring the team's customer services standards are always met.
- Ensure that own performance contributes towards team objectives and performance of the wider business.
- Work and adapt to allow the department to always operate efficiently and effectively, constantly seeking to improve.
- Promote a unified culture and purpose across a diverse organisation by role modelling authentic behaviours aligned to the values.
- Challenge team members and other colleagues where performance or behaviours fall short of those expected by the business.
Title: Disrepair Surveyor
Salary: £53,000p/a Plus Benefits.
Location: London & South East
SIMILAR JOBS
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Stock Condition Surveyor
MMP Consultancy currently have an opportunity for a Building Surveyor to join a housing association based out of Southwest London.
This will be a temporary position paying £35 P/H Umbrella on a 6-9 Month contract.
Job Purpose:
- The Stock condition surveyor will carry out validation inspections of properties that have been included in my clients stock condition survey programme and asses the accuracy of information such remaining life of key components e.g. kitchens and bathrooms.
The Role:
- Carry out joint surveys with the Consultant's Surveyors to develop a consistent approach to assessing the condition of my clients stock.
- Carry out HHSRS inspections and demonstrate an understanding of assessing the categories of risk.
- Carry out stock condition surveys independently and upload results on my clients database.
- Carry out adhoc surveys of properties as required and prepare reports with diagnosis of defect cause and recommend remedial action.
- Prepare specifications/scope of works for small projects up to an estimated value of £100k that may include, but not limited to, damp & mold, building repairs, window renewals and security works.
- Ensure projects meet all CDM and Health & Safety requirements from conception to completion.
- Act as Contract Administrator to manage construction contractors with regards to performance, quality and cost.
- Ensure works are carried out in accordance with the requirements of applications of Statutory Authorities.
- Instruct and liaise consultants as necessary on more complex schemes.
- Use technical knowledge and ability to assist the Asset Lead, Programme Manager and Sustainability Manager as required
- Carry stock condition surveys and work with the existing consultants to promote consistency in the approach to collecting data.
- Carry out property surveys as required and prepare reports recommending remedial action.
- Prepare specifications of work for schemes.
Title: Stock Condition Surveyor
Salary: £35 P/H Umbrella
Location: South West London
-
Capital Programme Service Manager
MMP Consultancy is seeking a dynamic and experienced Capital Programmes Service Manager to lead the development and management a capital programme on behalf of a local authority based in Northwest London.
The programme will be aimed at improving and maintaining the council's corporate buildings and land. The successful candidate will lead major construction projects, manage budgets, and ensure that the council's corporate objectives are met.
The rate of pay is £400 - £475pd inside of IR35 via an umbrella company. Candidates will be required on site 2 days per week. This is a 6 month contract subject to extension.
Key Responsibilities
* Develop, secure funding, and manage the capital programme and associated budgets for the council's corporate buildings and land.
* Provide strategic advice to the Head of Estate & Facilities Management on policy and strategy development.
* Lead operational teams and coordinate the council's approach to capital projects, ensuring positive outcomes.
* Manage major construction projects to specification, time, and budget, including external third-party providers of technical advisory services.
* Represent the council at internal, regional, and national forums.
* Ensure compliance with equality, diversity, and health and safety policies across all services.
* Manage virtual capital project teams and support the development of an intelligence-led, agile operating model through a digital platform.
What You'll Need:
* Proven track record in managing capital programmes and large-scale construction projects within a complex organisation.
* Strong understanding of relevant health, safety, and legislative frameworks.
* Experience managing teams, budgets, and external partnerships.
* Excellent communication skills, with the ability to work effectively with a wide range of stakeholders, including senior managers, elected members, and external partners.
* Experience in financial management, performance improvement, and continuous development methodologies.
* Degree or equivalent experience in a relevant field, with continuous professional development.
* A valid UK driving licence.
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Building Surveyor
MMP Consultancy currently have an opportunity for a Regional Surveyor to join a housing association covering a patch of North West & West London. The role will be hybrid/agile working with you being on site 3 days a week and 2 days WFH.
This will be a permanent position paying £52,000p/a Benefits.
The Role:
To lead on the responsive and planned maintenance service delivery in a designated region.
To be responsible for inspections of responsive repairs, damp, mould & condensation (DMC), complex & disrepair works and void works.
To consult and engage with residents, scheme staff, contractors, and other stakeholders.
To manage contractor performance.
To ensure that all works are carried out within regional, delivered on time, provide value for money and meet statutory regulations and compliance.
To support the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations
To collect and update asset management data.
Job Purpose:
Responsive Repairs
Deliver an effective and efficient surveying service covering disrepairs, DMC, major/complex works, responsive repairs, HHSRS and void repairs.
Use the repairs management system to manage all responsive and void repairs, including raising works orders using a schedule of rates.
Prepare and carry out diagnostic inspections and surveys and provide accurate technical advice.
Ensure effective and efficient control on budgetary spend, ensuring revenue and capital spend are recorded accurately.
Review variations, invoices, and requests for payment from contractors, challenging and resolving submissions, where required.
Provide detailed reports on disrepair claims, Environmental Health Orders, complex and major repairs and complaint related repairs and these repair projects to an agreed outcome.
Contract Management
Build good working relationships with contractors and maintain effective liaison to ensure the responsive and planned maintenance service is delivered in line with industry standards, the regulatory framework and health & safety legislation.
Deliver robust management and administration of responsive, capital and revenue contracts, whilst ensuring a collaborative approach to delivery is established, to deliver a high-quality service, on time and to budget.
Lead/participate in regular contractor performance management meetings.
Monitor agreed performance indicators for contractors and initiate improvements, as required.
Planned and Cyclical Maintenance
Oversee responsive and planned maintenance programme budgets, ensuring there is no overspend and that we receive value for money.
Conduct full building surveys and prepare comprehensive and detailed reports, recommendations, and costed works specifications for ad hoc and minor works projects.
Carry our stock condition surveys and validation surveys.
Carry out surveys and draft detailed dilapidation reports with associated costs when it is being handed back to the freeholder and manage the delivery of any works required.
Draft schedule of condition reports with associated cost estimates for options appraisals and acquiring new buildings.
Deliver an effective customer-focussed technical service, ensuring residents receive excellent standards of customer care.
Title: Regional Surveyor (North West & West London)
Salary: £52,000 P/A Plus Benefits
Location: Remote Working Covering A Patch of North West & West London
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