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Eva Quinn Direct Delivery Consultant - Social Housing & Operational Support
Job Description
MMP Consultancy are working with a national Contractor to recruit a Resident Liaison Officer.
This will be covering postcodes across North and East London.
Please note, this position requires you to have access to your own vehicle and a Full UK's Drivers Licence.
We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement.
Responsibilities:
* Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget
* Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management
* Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion
Ideal Candidate:
* Present previous experience of working within Social Housing or Local Government in a Resident Liaison/Community Engagement capacity
* Experience of supporting planned works programmes
* Experience of handling challenging and complex situations
* An effective communicator at all levels, you will be able to work pro actively and independently to deliver on tight time scales
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Property & Place Manager
An opportunity has arisen for Property & Place Manager to join a large Local Authority in South West London.
Role specific responsibilities:- Responsible for the Property & Place Service - including Property Procurement, Temporary Accommodation, TA Allocations, and the Refugee Resettlement Programme.
- Work with the Head of Allocations & Lettings to ensure a housing procurement strategy is in place which meets the Council's demands for accommodation, ensuring accommodation is procured in a legal, ethical, and accountable manner in line with all current legislation, health and safety laws and regulations.
- Provide direction and management to the Temporary Accommodation Management, Allocations and Property Procurement Teams, responding to supply and demand requirements and briefing the Head of Allocations & Lettings on policies and trends impacting on supply, contributing to policy changes as required.
- Responsible for budget management for the Property & Place Service area forecasting and monitoring budgetary projections to deliver the service within budget and produce periodic budget monitoring information.
- Lead on new projects and initiatives as required to ensure service delivery and development.
- Deputise for the Head of Allocation & Lettings & other Managers in the Housing Solutions service area
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Fire Safety Administrator
Location: London
Salary: £24 per hour (Umbrella)
Contract Type: Temporary
About the Role
We are working with a medium-sized housing association based in London to recruit a Compliance Officer specialising in fire safety. This is an excellent opportunity for a detail-oriented professional with strong data management and contract administration skills to support the organisation's fire safety compliance efforts.
Key Responsibilities
- Assist in managing compliance with fire safety regulations, including Active Fire Safety, AOV systems, Alarm Systems, Emergency Lighting, and Evacuation Systems.
- Oversee the administration and coordination of fire safety contracts, ensuring all contractor obligations are met.
- Maintain and update compliance databases, ensuring accuracy and completeness of information.
- Upload fire safety certificates and other essential documents into the database.
- Book orders and schedule appointments with contractors and residents.
- Communicate with contractors and residents to resolve access issues and ensure timely completion of fire safety work.
- Support the Compliance Team in monitoring contractor performance and compliance with service level agreements.
- Support ongoing compliance projects and contribute to improving fire safety procedures.
- Use Microsoft Dynamic 365 for data management and administrative tasks.
What We Are Looking For
The ideal candidate will demonstrate:
- Experience in compliance or contract administration, preferably within a social housing environment.
- Strong data management skills and attention to detail.
- Experience working with fire safety compliance processes (desirable but not essential to be technically qualified).
- Excellent organisational and communication skills to coordinate with contractors and residents.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with Microsoft Dynamic 365 is a plus.
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Housing Officer
MMP Consultancy are looking to recruit a Housing Officer to join a Local Authority based in South West London.
As a Housing Officer you will require to provide an excellent customer focused service for all tenants ensuring that the housing schemes and properties are well managed, and the environment is well maintained. Working proactively and closely with tenants to address environmental, property and tenancy issues ensuring tenancies are sustained.
Duties:- Manage a designated patch of properties, ensuring effective service delivery.
- Provide excellent customer service to residents, addressing their needs and concerns promptly and professionally.
- Support vulnerable individuals, offering guidance and assistance as needed.
- Work efficiently to meet deadlines and manage a varied caseload.
- Adhere to and implement housing policies and procedures.
Person Specification:- Proven experience in the housing sector, preferably with a local authority or registered social landlord.
- Strong customer service skills with a commitment to delivering high standards.
- Experience in supporting vulnerable clients, demonstrating empathy and understanding.
- Excellent time management and organisational skills.
- Familiarity with housing policies and procedures, ensuring compliance and best practices.
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