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Head of Mechanical and Electrical
Joe Phillips Divisional Manager – Asset Management, Property Services & Compliance
Job Description
MMP Consultancy currently has an opportunity for an interim Head of M&E to join a housing association in North London.
Title: Interim Head of M&E
Client: Housing Association
Rate: £500 per day (Inside IR35)
Contract: 4-6 Months Interim
Reports into: Director of Compliance and Planned Works
Direct Reports: 4 (Electrical, Water, Planned and Gas)
Role Purpose:
* Lead the M&E Team to ensure statutory compliance in the areas of Gas Servicing, Lift Maintenance, Asbestos, Electrical Testing, Air conditioning and extraction, drainage plant security & door entry and rooftop / high level communal space safety.
* Lead on damp and water ingress management across the portfolio including works and tenant management
* Play a strategic role in the Customer Services Directorate, proactively contributing to business planning, managing other areas of service to cover staff absence, service improvement, and achieving of high level of customer satisfaction with services
Key Responsibilities and Accountabilities
* The management of a range of Planned Mechanical and Electrical Works Contacts undertaking works such as , Gas Servicing, Lift Replacements, Air conditioning, ventilation upgrades , door entry systems, communal wiring and lighting upgrades, asbestos removal, fire safety equipment testing.
* Lead manager responsible for statutory compliance through managing maintenance and inspection contracts for Mechanical & Electrical services including Lift Maintenance, Asbestos, Communal and domestic Electrical Services, Door Entry
* Liaise with Customer Services to ensure all planned M&E works are conducted across the relevant premises, and health and safety risk assessments are carried out.
* Oversee activity around dampness and major water ingress activity, ensuring that processes are maintained, reporting is accurate and high risk activity has appropriate mitigation in place and is effectively managed.
* Attend Resident and Committee meetings and present reports on operational areas of responsibility. Ensure the reporting mechanisms on key performance indicators are carried out in accordance with agreed requirements.
* Ensure contractors are providing value for money by maintaining effective cost evaluation and quality assurance processes within the team.
* Contribute to development of the service including new policies and procedures and systems to support continuous improvement with written reports and presentations to senior managers and members providing advice and recommendations.
* Ensuring auditable contract administration with effective systems developed and maintained for the timely and accurate payment of invoices and valuations subject to proper authorisation.
* Take responsibility for compliance with all, health and safety requirements and best practice to minimise risks to residents, contractors and staff.
* Management of a staff group including recruitment, training, performance management and absence management.
* Ensure effective record keeping and monitoring systems are in place and maintained to a high standard to facilitate responses to members, complaint handling, freedom of information
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Building Surveyor
MMP Consultancy is currently working with one of their clients in Essex who are looking for a new Property Surveyor to join their team.
Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Benefits
The post holder will work as part of the Housing Operations Team - Property and be responsible for the technical service provision for the Housing Service in accordance with the our clients agreed policies, procedures and working practices, delivering a first class service that is value for money and customer focused.
* To work as part of the Housing Operations Team - Property dealing with all aspects of void property inspection, mutual exchanges, insurance claims, structural diagnosis, building defects, property adaptations and management, major works to properties, assisting with the delivery of the Choice Based Lettings Scheme in relation to Accompanied Viewings and Routine Inspections of properties.
* To support the team in planning budgets, identifying efficiencies in response and planned works and to ensure there is a robust method of reporting that is being adhered to.
* To represent Housing Operations - Property whilst keeping a good relationship with other council departments and elected councillors and with work colleges.
* You must embrace a fast moving and changing environment, ensuring at all times that standards are not compromised either in quality, cost or customer satisfaction.
* The tasks will involve assessing customer satisfaction, reviewing and analysing KPI`s from contractors and drafting the relevant reports, Analysing trends and contributing to improving customer satisfaction.
Title: Property Surveyor
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Building Surveyor
MMP Consultancy is currently working with one of their clients in Essex who are looking for a new Property Surveyor to join their team.
Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Benefits
The post holder will work as part of the Housing Operations Team - Property and be responsible for the technical service provision for the Housing Service in accordance with the our clients agreed policies, procedures and working practices, delivering a first class service that is value for money and customer focused.
* To work as part of the Housing Operations Team - Property dealing with all aspects of void property inspection, mutual exchanges, insurance claims, structural diagnosis, building defects, property adaptations and management, major works to properties, assisting with the delivery of the Choice Based Lettings Scheme in relation to Accompanied Viewings and Routine Inspections of properties.
* To support the team in planning budgets, identifying efficiencies in response and planned works and to ensure there is a robust method of reporting that is being adhered to.
* To represent Housing Operations - Property whilst keeping a good relationship with other council departments and elected councillors and with work colleges.
* You must embrace a fast moving and changing environment, ensuring at all times that standards are not compromised either in quality, cost or customer satisfaction.
* The tasks will involve assessing customer satisfaction, reviewing and analysing KPI`s from contractors and drafting the relevant reports, Analysing trends and contributing to improving customer satisfaction.
Title: Property Surveyor
Location: Essex (Just off M11)
Salary: £48,474 Council Benefits
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Commercial Manager - Stratford - East London
Role: Commercial Manager
Salary: £75,000 Benefits
Location: Stratford - East London
Our Client has experienced continual growth since its establishment in 1986, we're not aiming to be the biggest service provider, however we intend to be the best. We work with some of the UK's largest building owners, landlords & facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors.
Benefits- Annual holiday; 22 days, increase after 1 years' service to a maximum of 5 days
- Long service awards; continuous service at key achievements are rewarded
- Perkbox; from free coffees and cinema tickets to trips away and much more
- Volunteer day; paid yearly volunteer days for a worthy cause
The Role:
To be responsible for all commercial activities within the Central Voids Division. Working with the Divisional Manager and Contract Management. Due to the number of individual client involved, this role requires a high-level of organisation, focus and time management to ensure all contracts are commercially managed correctly
Responsibilities- Accurate preparation of weekly / monthly reports both internally and to Clients.
- Working with operational teams to improve performance and enhance margins.
- Working where required with the Divisional Team in developing the strategy for future business.
- Supporting where required in pricing of Tender opportunities.
Requirements:
Financial Budgeting, Profit and Loss control.
Performance Management.
Procurement.
Tender Bid Process.
Client Liaison / Partnering / Contract Negotiation.
Staff Coaching and Mentoring
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