You can view related vacancies or set-up an email alert notification when similar jobs are added to the website below.
Olivia Crush Recruitment Consultant – Social Housing & Operational Support
Job Description
MMP Consultancy currently have an opportunity for a ASB Officer to join a housing association based in Somerset.
To deliver an excellent, comprehensive, proactive and victim focussed ASB service. This includes but is not exclusive to dealing with issues of domestic abuse, hate crime and harassment, and ensuring a high level of presence and interventions in the communities.
This will be a fixed term contract position paying £33,000 per annum.
Role Purpose:
* Implement and comply with all policies, procedures, regulations and legislation for tackling anti-social behaviour.
* Remain professional, impartial and continually risk assess through management of all ASB case work.
* Accurately assess risk towards yourself, customers, Aster employees and the Aster Group, taking steps to mitigate any risk.
* Use all available methods within ASB case management to interview victims, witnesses and alleged perpetrators, ensuring the case is managed sensitively and confidentially.
* Identify, report and process concerns of adult and child safeguarding in line with Aster procedures.
* Be responsible for and maintain the professional relationship of the Aster Group with national and local key agencies such as the local authority, Police and health services.
* Meet with partner agencies to ensure ASB case management remains responsive to the situation and operating environment, whilst being confident to advise and influence case management decisions.
* Provide support to victims, witnesses and alleged perpetrators through effective case management methods, whilst acting on the basis of risk and proportionality when making interventions.
* Provide support and advice to internal teams and colleagues as required to manage complex customers and tenancy management.
* Be adept at managing ASB in litigation; including court preparation, taking witness statements, support customers and other Aster employees through the process, litigant in person, Court etiquette, instructing Solicitors and post management of Court orders.
Skills & Abilities:
* Educated to "A" level standard or equivalent, evidence of continuing professional development is desired.
* Previous experience and/or knowledge of tackling anti-social behaviour within the community and knowledge of the social housing sector
* Experience of building strong working relationships with customers, colleagues and external partners achieving measurable outcomes
* Committed to delivering excellent customer focussed services.
* Excellent communication skills both written and verbal able to present information to a high degree of accuracy which is clear, concise and suitable for the purpose.
* Experience of responding positively to change and challenges.
* Positive attitude, agile thinker and adaptable
* Goal and achievement orientated and committed to continuous improvement
* Self-motivated and committed to working independently and collaboratively.
* Experience of leading and developing a highly motivated
Title: ASB Officer
Salary: £33,000 per annum
Location: Somerset
SIMILAR JOBS
-
Resident Involvement Officer
MMP Consultancy are working with a fantastic organisation to recruit a Resident Involvement based in Kent.
Key Responsibilities:
* Support, and lead when required, on the planning, delivery and evaluation of resident involvement groups, projects, and initiatives to ensure the design and delivery of services is co-created or meaningfully influenced by residents.
* Support the development and facilitation of innovative approaches to resident involvement and co-creation, including proactively identifying improvement opportunities.
* Support the resident involvement manager to raise the profile of resident involvement across the business and build positive relationships with teams, supporting them to design, facilitate and evaluate informal and formal consultations with residents.
* Support the resident involvement manager in the delivery of an effective scrutiny function.
* Explore new ways to engage with residents to ensure involvement is diverse and inclusive.
* Keep accurate records of involvement activities.
* Provide reports of activities and support the resident involvement manager.
* Support the resident involvement manager and head of service to monitor and update budget records, to ensure they remain accurate and up to date.
* Support the resident involvement manager with the creation and review of policies, procedures and other documents related to resident involvement.
-
Building Safety Officer
We are currently seeking a Building Safety Officer to join a Building Safety Team for a local authority in South London.
This role offers an exciting opportunity to provide administrative support on a range of complex and challenging building safety projects, ensuring the safety of residents and building users in the local area.
Responsibilities:
* Provide administrative support to the Building Safety team, including maintaining accurate records, drafting reports and correspondence, and managing meeting schedules.
* Assist with the coordination of building safety projects, ensuring they are delivered on time, to budget and to a high standard.
* Liaise with internal and external stakeholders including residents, contractors, consultants and other local authority departments.
* Carry out building safety inspections and support the management of risks and recommendations for remedial action.
* Ensure compliance with building safety regulations and other relevant legislation.
* Keep up to date with changes in legislation and best practice within the building safety industry.
* Support the delivery of building safety training and awareness sessions for residents and building users.
Requirements:
* A minimum of 2 years' experience in an administrative or coordination role, preferably within the construction, compliance, fire safety or building safety industry.
* Knowledge of building safety legislation and regulations.
* Excellent communication and interpersonal skills.
* Strong attention to detail and the ability to work to deadlines.
* Ability to work independently and as part of a team.
* Proficient in the use of Microsoft Office software.
* If you are passionate about building safety and want to make a positive impact on the local community, then we want to hear from you.
-
Leasehold Officer
MMP Consultancy are looking to recruit a Leasehold Officer on a temporary contract based in East London.
The lease will be responsible for delivering a well-rounded management service to the organisations current homeowners and leaseholders.
Responsibilities:
* Work with colleagues and external consultants to ensure consultation required for the procurement of contracts is undertaken correctly and in a timely manner.
* Prepare applications to the First Tier Property Tribunal for dispensation from consultation where necessary.
* Prepare cases for Court, Mediation and Tribunals, attending and giving evidence where necessary.
* Maintain and update records of consultations used for reporting purposes.
* People
* Liaison with staff, customers and other agencies as appropriate and in accordance with the agreed Customer Charter Standards.
* Information
* To provide reports and statistical information as required.
* To input data and update the computer systems as required.
* Administration
* To deal with general correspondence, produce First Tier Property Tribunal reports, court papers and other relevant documentation as required.
* Attend Tribunal and Court hearings as required.
Skills Required
* To carry out any other tasks as may be reasonably assigned by the Home Ownership Manager.
* Acting at all times in accordance with the Associations published policies and procedures.
* Ensure that the requirements of the Data Protection Act are complied with in carrying out the duties of this post.
* Promote the Association in a positive manner.
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy.