Rent and Service Charge Analyst

Experienced Rent & Service Charge Analyst required to join a wonderful housing provider based in London, on a Temporary basis.

Job Purpose:
* Assist in the provision of an efficient rent and service charge accounting service. Co-ordinate charging and collection of service charges ensuring Value for Money (VfM) whilst maximising the recovery of income including through legal processes where necessary
* Provide highly accurate data analysis and supporting explanations to assist the Rent and Service Charge Manager in decision making
* Be part of a team providing a pro-active and expert advisory service in relation to service charges, to service owners and budget holders, that adds value and impacts the strategic outcomes of the business

Main Duties / Accountabilities:
* Ensure accurate rent and service charge data, investigating and reporting variances
* Maintain records of freeholders and third-party agents, validating invoices for accuracy.
* Calculate budgets, rents, and accounts in compliance with policy and regulations.
* Monitor sinking funds to ensure adequate funds for major works.
* Collaborate with Property Services on planned and reactive works, adhering to processes.
* Set service charge budgets for new schemes promptly.
* Manage an efficient service charging system, meeting deadlines.
* Prepare and manage relevant audits.
* Assist the Revenue Team in resolving disputes and ensuring payment terms.
* Champion Value for Money, monitor costs, and maximize income.
* Provide customer-focused explanations of charges.
* Support the Rent and Service Charge Manager in complaint responses.
* Handle enquiries professionally, delivering positive outcomes.
* Contribute to cross-departmental tasks as required.
* Provide training and support for effective teamwork.

Requirements:
* Strong attention to detail and accuracy in financial data analysis.
* Experience of using housing management and financial systems (SUN and CX desirable)
* Knowledge and experience of rent and service charge processes
* Thorough understanding of Landlord and Tenant legislation and best practice for setting of fixed and variable service charges
* Desirable: qualified or actively studying for a recognised accounting qualification (e.g. AAT)