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Service Charge Analyst

Up to £27.43 per hour
 

Job Description

MMP Consultancy are looking to recruit x 8 Service Charge Analyst to join a fantastic Housing Provider based in London on a temporary contract.

You will work as part of a team to produce detailed analysis of actual expenditure and estimates of future costs as part of the Service Charge actuals and budget setting process.

Duties:
* Calculate provisions based upon actual replacement and refurbishment requirements
* Check contracts and the allocation of costs to schemes
* Review exceptions within schemes and resolve issues
* Liaise with key internal stakeholders and obtain supporting invoice/contract information
* Monitor the spend on each scheme, investigate and resolve any variations and issues that arise.
* Resolve any issues resulting from the exception report.
* Check coding and apportionment of invoices relating to service charges.
* Ensure invoices are logged promptly and accurately resolving any issues through liaison with internal stakeholders.
* Checking integrity of account data and analysing variances as necessary.
* Review statements and obtain approval where appropriate.
* Prepare statements for printers
* Navigate multiple systems to extrapolate budget and actual data.
* Respond to customer enquiries using case management techniques, investigating and escalating issues as necessary.