Business Improvement Officer

Materials Coordinator - Temporary (Potential for Permanent)

We are seeking a proactive Materials Coordinator to join a leading housing association. This is a temporary role with the potential to become permanent, offering an excellent opportunity to support essential procurement functions.

Key Responsibilities:

• Liaise with internal teams to understand order requirements and ensure timely delivery of materials.
• Track and amend orders, addressing shortages, missed deliveries, or discrepancies.
• Maintain strong communication with suppliers to obtain part numbers, pricing, and warranty details.
• Support cost-saving initiatives and handle order or price discrepancies when applicable.
• Maintain and update supplier records to ensure accuracy and efficiency.
• Monitor and review overdue orders, keeping teams informed of significant delays.
• Perform administrative tasks related to purchasing as required.

About You:

• Strong organisational and communication skills.
• Experience liaising with suppliers and internal teams.
• Ability to resolve order issues efficiently and maintain accurate records.

Property Services Assistant

Location: Guildford
Contract Type: Temporary, Full-time
Working Hours: Full-time, Hybrid (2 days per week in the office)
Pay Rate: £16.30 per hour (Umbrella)

About the Role:
We are recruiting for a full-time Property Services Assistant to work with a housing association in the Guildford area. This temporary role offers hybrid working, with 2 days per week in the office. It's a fantastic opportunity for an organised individual with strong administrative and customer service skills to support the property services team in delivering planned, reactive, and ongoing maintenance services.

Key Responsibilities:
- Assist in preparing, reviewing, and managing a list of approved contractors for property maintenance.
- Liaise with customers on property-related matters and place orders for maintenance works using a bespoke computer system.
- Ensure contractors are properly instructed and maintain accurate records of all works completed.
- Support the team with processing property-related invoices and handling communal buildings insurance claims.
- Carry out general administrative tasks as required, ensuring compliance with organisational policies and procedures.

Candidate Requirements:
- Good general education (O Level/GCSE or equivalent).
- Proven track record in customer service, with knowledge of basic construction and maintenance terms (desirable).
- Strong customer care skills, attention to detail, and the ability to confidently communicate with contractors and specialists.
- Proficiency in Microsoft Word, Excel, and email. Knowledge of QUBE property management software is desirable.

Personal Attributes:
- Friendly, personable, and a strong team player.
- Proactive and able to contribute to the continuous improvement of the property services department.

If you're an organised, customer-focused individual with a passion for property services, property management or housing, apply today for further information!

MMP Consultancy currently have an opportunity for a Fire Improvement Works Project Manager to join a housing association in Walton On Thames, Surrey. My client offer hybrid working with only 2 days p/w working in the offices.

Salary: £70,000p/a Benefits.

Purpose Of The Role:

To oversee the delivery of a portfolio of Fire and Building Safety remediation projects, to ensure our residents feel safe and secure in their homes. Leading & motivating the activities of the Project Team to achieve the compliance to the current legislation, within the approved budget, timescales, and design and specification.

Key Accountabilities:

• To oversee the delivery of a select portfolio of Fire and Building Safety remediation projects, ensuring compliance with statutory duties, regulations and my clients Policy.
• To project a positive image of my clients Housing by providing an excellent level of customer service to all customers, including managing complaints within the relevant service areas for which the post holder is responsible.
• Manage to the delivery of appointed consultants in relation to remediation projects, monitoring performance and driving value for money. Continually monitor the output of the Employers Agent, Site Inspector, Costs Consultants and Architects.
• Work closely with the Resident Liaison Officers, to ensure that accurate monthly updates are provided to our residents in relation to remediation projects.
• Attend resident meetings, both virtual and in person, to present updates and engage with residents.
• To work closely with the project team to ensure that project risks are mitigated, risk registers are reviewed and updated regularly and when necessary escalated to the Senior Management Team.
• To assist the Fire Improvement Works Manager to compile any necessary reports for governance or approval purposes.
• Working collaboratively with the Building Services, Health and Safety and Housing teams in relation to services under this post's responsibility.
• Continually monitor and inspect Fire Remediation projects throughout the duration of the works ensuring all works are completed in accordance with the specification, to a good standard.
• Ensure that monthly project valuations, legal fees and consultants fees are processed on time.
• Authorise work variations up to the post holder's delegated authority or escalate to the Fire Improvement Works Manager for authorisation.
• To have good financial cost control and financial management of fire remediation projects, including monthly forecasts and reporting.
• Responsible for collating and retaining project documentation for completed works, including photographic records, golden thread information, and collaboratively working with the Assets, Building Services and H&S Teams to ensure this is provided in an agreed format.
• To assist the Fire Improvement Works Manager in producing the annual fire improvement works budget.
• To carryout duties ensuring that my clients statutory obligations and health and safety are complied with in respect of the relevant service areas for which the post holder has responsibility.
• Provide regular operational updates to the Fire Improvement Works Manager, Director of Compliance and Executive Director of Assets.
• Creates an environment within the relevant services of success, supported by healthy, positive, and professional challenge to deliver constant improvement.
• Ensures openness and honesty is underpinned by support and coaching of the teams.
• Manage and build relationships with stakeholders to promote the service and its activities.
• Challenge existing thinking to identify creative opportunities and avenues for success.
• Ensures all colleagues performance within your remit contributes towards team objectives and the wider performance of the business.
• Enables the creation of service teams that operate efficiently and effectively at all times and constantly seeks to improve.
• Challenge team members and other colleagues where performance or behaviours fall short of those expected by the business.
• Comply with all organisational policies and procedures and guidelines.

Title: Fire Remediation Project Manager

Salary: £70,000p/a Benefits.

Location: Walton On Thames, Surrey (2 Days p/w In Offices)