MMP Consultancy are looking to recruit a Property Manager on a permanent hybrid basis working for a Housing Association based in Lower Eashing.
To work to provide a high quality residential estate & property management to the customers and clients. Working collaboratively with the rest of team and wider business to influence positive change and be support the department in achieving the business growth plan.
This will be a permanent position paying £42,261 £4k Car bonus (up to 5% of salary).
Duties:
* Engender a culture of continuous improvement, innovation and excellence within the residential team and across the business
* Lead by example by offering expert advice and support to clients, peers and customers alike
* Ensure consistent high quality delivery of service to internal and external stakeholders in order that client satisfaction is in line with the business objectives and SLA's.
* Actively seek out cost savings to increase income, whilst achieving customer satisfaction and retention of portfolio.
* Manage a diverse portfolio of developments and clients. You will feed into new business tenders and to work on mobilisation of new developments into your portfolio.
* Working with stakeholders to prepare accurate budgets and end of year accounts for the portfolio, carry out analysis on expenditure and ensure value for money is sought at all times. Ensure that relevant legislation is adhered to at all times and be proactive in driving improvements in operational matters.
* Proactively work with the finance team to ensure credit control matters are dealt with swiftly and support them to reduce overall service charge debtors
* Maintain robust standards in relation to Health & Safety across all contracts and ensure that you observe and work within the Group's Health and Safety Management System and all relevant good practice guides and legislation
* Undertake regular contractor / stake holder meetings to ensure contractual arrangements are being delivered to clients effectively and efficiently
* Ensuring that all contractors are robustly managed with suitable and appropriate arrangements in place to measure and monitor contractor's performance in terms of cost, quality and time
* Where appropriate lead on recruitment, management, coaching and development of site staff
* Undertake any other reasonable duties that may be specified from time to time by the Company
Essential Skills & Experience:
* AIRPM membership or similar property management related qualification
* A proven track record of private sector property management with specific experience in the residential sector
* Knowledge and experience in managing a dispersed portfolio
* Substantial knowledge of budget setting and year end accounts process
* In-depth knowledge of the Landlord and Tenant Act/s
* Demonstrable knowledge of management of large mixed tenure developments alongside experience with working with various client profiles
Title: Property Manager
Location: Lower Eashing
Salary: £42,261 £4k Car bonus (up to 5% of salary).
MMP Consultancy are looking to recruit a Neighbourhood Response Officer to join a leading housing provider, this will be working on a temporary contract based in Leatherhead
To ensure that the neighbourhoods are places that residents want to live. You'll do this by understanding local needs and working collaboratively with other teams, residents groups and external partners, ensuring estates are clean, safe, well maintained and improvements are identified, planned & delivered.
Main Responsibilities:
* Develop and deliver neighbourhood plans and local offers.
* Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work.
* Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers.
* Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services
* on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate.
* Liaise with other Clarion departments on neighbourhood improvements and services
* Visit customers in breach of their tenancy or lease agreement where tasked to do so
* Visit customers who may require additional support and assess whether they require on going tenancy sustainment.
* Conduct viewings and sign ups or tenancy assignments.
* Attend court to represent Clarion and/or provide witness statements as required
* Conduct evictions and attend stay hearings.
* Checks on property condition as required for the purpose of mutual exchange, during the tenants notice period or planned visits.
* Assist with major incidents and the decanting of tenants
Experience Required:
* Customer focused.
* Enjoys working with people in the community.
* Able to develop effective working relationships with colleagues across Clarion and external agencies.
* Able to robustly and effectively challenge teams delivering services and improvements in the neighbourhoods to hold
* them to account
* Confident and able to work alone
* Experience of providing good customer service
* Experience of dealing with customers in person
* Experience of working with external partner
MMP Consultancy are working with a fantastic organisation to recruit a Resident Involvement based in Kent.
Key Responsibilities:
* Support, and lead when required, on the planning, delivery and evaluation of resident involvement groups, projects, and initiatives to ensure the design and delivery of services is co-created or meaningfully influenced by residents.
* Support the development and facilitation of innovative approaches to resident involvement and co-creation, including proactively identifying improvement opportunities.
* Support the resident involvement manager to raise the profile of resident involvement across the business and build positive relationships with teams, supporting them to design, facilitate and evaluate informal and formal consultations with residents.
* Support the resident involvement manager in the delivery of an effective scrutiny function.
* Explore new ways to engage with residents to ensure involvement is diverse and inclusive.
* Keep accurate records of involvement activities.
* Provide reports of activities and support the resident involvement manager.
* Support the resident involvement manager and head of service to monitor and update budget records, to ensure they remain accurate and up to date.
* Support the resident involvement manager with the creation and review of policies, procedures and other documents related to resident involvement.
We are currently seeking a Building Safety Officer to join a Building Safety Team for a local authority in South London.
This role offers an exciting opportunity to provide administrative support on a range of complex and challenging building safety projects, ensuring the safety of residents and building users in the local area.
Responsibilities:
* Provide administrative support to the Building Safety team, including maintaining accurate records, drafting reports and correspondence, and managing meeting schedules.
* Assist with the coordination of building safety projects, ensuring they are delivered on time, to budget and to a high standard.
* Liaise with internal and external stakeholders including residents, contractors, consultants and other local authority departments.
* Carry out building safety inspections and support the management of risks and recommendations for remedial action.
* Ensure compliance with building safety regulations and other relevant legislation.
* Keep up to date with changes in legislation and best practice within the building safety industry.
* Support the delivery of building safety training and awareness sessions for residents and building users.
Requirements:
* A minimum of 2 years' experience in an administrative or coordination role, preferably within the construction, compliance, fire safety or building safety industry.
* Knowledge of building safety legislation and regulations.
* Excellent communication and interpersonal skills.
* Strong attention to detail and the ability to work to deadlines.
* Ability to work independently and as part of a team.
* Proficient in the use of Microsoft Office software.
* If you are passionate about building safety and want to make a positive impact on the local community, then we want to hear from you.
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy.