Service Charge Officer

SIMILAR JOBS

• Neighbourhood Response Officer

  Up to £23.35 per hour

  Surrey

  Housing Services

  Temporary

  MMP Consultancy are looking to recruit a Neighbourhood Response Officer to join a leading housing provider, this will be working on a temporary contract based in Leatherhead
  
  To ensure that the neighbourhoods are places that residents want to live. You'll do this by understanding local needs and working collaboratively with other teams, residents groups and external partners, ensuring estates are clean, safe, well maintained and improvements are identified, planned & delivered.
  
  Main Responsibilities:
  
  * Develop and deliver neighbourhood plans and local offers.
  * Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work.
  * Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers.
  * Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services
  * on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate.
  * Liaise with other Clarion departments on neighbourhood improvements and services
  * Visit customers in breach of their tenancy or lease agreement where tasked to do so
  * Visit customers who may require additional support and assess whether they require on going tenancy sustainment.
  * Conduct viewings and sign ups or tenancy assignments.
  * Attend court to represent Clarion and/or provide witness statements as required
  * Conduct evictions and attend stay hearings.
  * Checks on property condition as required for the purpose of mutual exchange, during the tenants notice period or planned visits.
  * Assist with major incidents and the decanting of tenants
  
  Experience Required:
  
  * Customer focused.
  * Enjoys working with people in the community.
  * Able to develop effective working relationships with colleagues across Clarion and external agencies.
  * Able to robustly and effectively challenge teams delivering services and improvements in the neighbourhoods to hold
  * them to account
  * Confident and able to work alone
  * Experience of providing good customer service
  * Experience of dealing with customers in person
  * Experience of working with external partner

  

• Resident Involvement Officer

  £37000 - £37291 per annum

  Kent

  Housing Services

  Fixed Term

  MMP Consultancy are working with a fantastic organisation to recruit a Resident Involvement based in Kent.
  
  Key Responsibilities:
  
  * Support, and lead when required, on the planning, delivery and evaluation of resident involvement groups, projects, and initiatives to ensure the design and delivery of services is co-created or meaningfully influenced by residents.
  * Support the development and facilitation of innovative approaches to resident involvement and co-creation, including proactively identifying improvement opportunities.
  * Support the resident involvement manager to raise the profile of resident involvement across the business and build positive relationships with teams, supporting them to design, facilitate and evaluate informal and formal consultations with residents.
  * Support the resident involvement manager in the delivery of an effective scrutiny function.
  * Explore new ways to engage with residents to ensure involvement is diverse and inclusive.
  * Keep accurate records of involvement activities.
  * Provide reports of activities and support the resident involvement manager.
  * Support the resident involvement manager and head of service to monitor and update budget records, to ensure they remain accurate and up to date.
  * Support the resident involvement manager with the creation and review of policies, procedures and other documents related to resident involvement.

  

• Building Safety Officer

  £250 - £300 per day

  South London

  Housing Services

  Temporary

  We are currently seeking a Building Safety Officer to join a Building Safety Team for a local authority in South London.
  
  This role offers an exciting opportunity to provide administrative support on a range of complex and challenging building safety projects, ensuring the safety of residents and building users in the local area.
  
  Responsibilities:
  * Provide administrative support to the Building Safety team, including maintaining accurate records, drafting reports and correspondence, and managing meeting schedules.
  * Assist with the coordination of building safety projects, ensuring they are delivered on time, to budget and to a high standard.
  * Liaise with internal and external stakeholders including residents, contractors, consultants and other local authority departments.
  * Carry out building safety inspections and support the management of risks and recommendations for remedial action.
  * Ensure compliance with building safety regulations and other relevant legislation.
  * Keep up to date with changes in legislation and best practice within the building safety industry.
  * Support the delivery of building safety training and awareness sessions for residents and building users.
  
  Requirements:
  * A minimum of 2 years' experience in an administrative or coordination role, preferably within the construction, compliance, fire safety or building safety industry.
  * Knowledge of building safety legislation and regulations.
  * Excellent communication and interpersonal skills.
  * Strong attention to detail and the ability to work to deadlines.
  * Ability to work independently and as part of a team.
  * Proficient in the use of Microsoft Office software.
  * If you are passionate about building safety and want to make a positive impact on the local community, then we want to hear from you.