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MMP Consultancy are looking to recruit an Asset Data Analyst on a Permanent basis in Kent.

Salary - £36,636
Hours - 37hrs per week, hybrid working (arrangement can be discussed)

Key responsibilities:

* With the support of the Investment Manager, you'll be required to review the existing Keystone data, identify areas of concern with the aim to cleanse the existing data to enable accurate assessments of individual property performance
* Be the operational lead for our management of property and programme data. Take responsibility for ensuring that Managers, Surveyors and Project Managers have the correct works schedules for programmes and reconcile data back on completion.
* Present and interpret that data and make recommendations to influence and drive investment decisions.
* Work in collaboration with various teams to provide accurate stock and energy data to help inform its 30 year Business Plan, annual budget setting, works programmes and any future Net Present Value/Stock Options Apprasial exercices
* Lead on provision of property (and energy) data reports to senior managers and to the wider organisation, ensuring accuracy, timeliness and completeness of data
* Take responsibility for proactively interrogating property and energy data to identify any potential errors or inconsistencies and investigate these.
* In conjunction with the Sustainability Officer, to regularly undertake the effective import of new Energy Performance Certificate (EPC) data into Keystone in liaison with consultants and colleagues
* With the assistance of the Sustainability Officer, to identify properties where no or limited EPC/SAP data is available on Keystone and subsequently liaise with internal teams or external agencies to retrieve where available
* Support the Investment Manager to process and report upon energy data held in Keystone using the interface with the SAVA Intelligent Energy software

MMP Consultancy are working with a fantastic organisation to recruit a Senior Finance Planner in Kent.

Responsibilities:
* Responsible for the ongoing maintenance of the 30-year business plan, including a mid-year update of the business plan and regular sensitivity and scenario planning.
* Responsible for the production of the FFR Return to the Regulator of Social Housing.
* Responsible for providing insightful and intelligent analysis on the key drivers impacting business performance and suggesting solutions to drive improvements in financial performance.
* Able to explain complex financial information to colleagues and stakeholders with no financial knowledge, with ease.
* Responsible for treasury liquidity management across all existing and future loan funding arrangements.
* Support financing exercises as needed by the organisation's Treasury Strategy
* Production of monthly interest, loan amortisation and treasury accruals
* Production of annual loan amortisation accounting calculations
* Production and monitoring of monthly and annual Treasury covenants, KPIs and Golden Rules
* Production of monthly forecasts in relation to Treasury budgets
* Responsible for the production of daily and monthly cashflow forecasts and liaison with the Property, Development and Partnership Directorate on the management of large cash transactions
* Responsible for the quarterly production and submission of the NROSH Return
* Day to day contact for Business Planning advisers and key team contact for Treasury advisers and Banking Lawyers.
* Department expert on the use of Brixx software
* Foster and build productive relationships with funders and other key stakeholders.

Requirements:
* Substantial experience of Business Planning through Brixx
* Experience of completing the FFR Return to the Regulator of Social Housing
* Personal influence; working effectively with colleagues, partners and stakeholder groups
* Strong influencing and communication skills, personal drive and ambition to make a difference.
* Highly numerate, literate and an excellent communicator
* Ability to assimilate, analyse and interpret complex information
* Demonstrable record of developing and implementing innovative processes successfully
* Ability to self-manage, prioritise competing commitments and work to quality standards and methodically under pressure
* Able to collaborate productively with colleagues internally and external partners
* Lifelong learner with established pattern of continuing professional development and commitment to adult development

Qualifications & Skills Required:
* CCAB Qualification
* Strong knowledge and skills in using Brixx / Business Planning Software
* Strong financial appraisal and financial modelling skills
* Good communicator, personal gravitas, able to present complex technical information in a way to foster a positive financial control framework
* Ability to work accurately and to deadlines
* Good analytical skills and ability to problem solve.
* Strong administrative and organisational skills
* Strong Microsoft skills, advanced excel

MMP Consultancy is seeking a skilled CAD Officer to join the Regeneration & Assets Team within a local authority based in Southeast London. You will provide vital support by creating technical plans using AutoCAD, managing GIS data, and maintaining the Council's property database (TF Cloud).

This is a permanent role with a salary range of £26,421 - £28,770. Candidates will be expected in the office 1-2 days per week, with the rest of the time working from home.

Key Responsibilities:
* Produce a wide range of technical and legal plans to support property transactions, compulsory purchase orders, and redevelopment schemes.
* Manage property data, ensuring accurate records and reports within the Council's Estate and Facilities Management System.
* Assist surveyors with site surveys and produce scaled drawings.
* Administer GIS data and ensure property information is updated on the Council's website.
* Generate performance reports on Council properties' running costs and maintain accurate property records.

Essential Skills & Experience:
* Proficiency in AutoCAD and GIS software (e.g., ArcMap).
* Strong IT skills and experience producing accurate, high-quality plans.
* Excellent organisational skills with the ability to manage multiple tasks and deadlines.
* Ability to work independently and as part of a team.

MMP Consultancy is seeking an experienced General Practice/Development Surveyor to join a local authority based in Southeast London. In this role, you will support the Council's asset management and growth objectives, delivering professional property services including valuations, estate management, and development appraisals.

Candidates will be expected to be on site 1-2 days per week, with homeworking available the rest of the time. This is a permanent role to start as soon as possible with a salary of up to £53,241 per annum.

Key Responsibilities:
* Project manage property transactions and developments.
* Undertake valuations of council-owned property and produce business cases to support decision-making.
* Assist in the Council's growth strategy, including compulsory acquisition and land assembly.
* Manage Council-owned property, ensuring effective use and compliance.
* Provide professional advice on property matters and interpret relevant legislation.
* Contribute to property reviews and identify opportunities for service improvement and financial gain.

Essential Criteria:
* RICS membership.
* Post-qualification experience in development appraisals, disposal, and estate management.
* Strong IT skills, report writing, and project management abilities.
* Excellent communication skills, with the ability to engage at all levels
* Proven commercial property experience

MMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in Kent.

As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and maintaining high levels of resident satisfaction.

Responsibilities:
* Deliver consistently high-quality customer service across all our contact channels in accordance with customer service standards.
* Ensure customers receive an equally positive experience, and tailor the service to meet the diverse needs of individuals.
* Take ownership of challenging messages and difficult conversations with customers, including helping to resolve complaints.
* Comply with policies, procedures and guidelines and recognise when to escalate for exceptions.
* Work with colleagues, partners and contractors to ensure customers experience an efficient and joined-up service.
* Ensure customers experience a continuously improving service by listening to them and feeding back customer views.
* Actively manage your learning to keep your knowledge up to date, enabling you to deliver the right answer, first time.
* Competently use relevant systems to deliver a high level of customer service.

Requirements:
* Experience of working in a customer service or contact centre environment.
* Commitment to making a positive difference to people by delivering great customer service.
* Ability to communicate clearly and build rapport with customers across a range of contact channels, including telephone, email, live chat and social media.
* Comfortable using standard Microsoft office packages and in-house systems. Confident learning and using new ICT systems.
* Ability to use the most appropriate style and method of communication with internal and external customers and stakeholders.
* Ability to prioritise competing commitments and work accurately and methodically under pressure.
* Experience of dealing with challenging behaviour whilst remaining solution focussed.
* Ability to make decisions based on sound judgement.
* Experience of complying with policies, procedures and guidelines.
* Ability to be flexible and adapt to a changing work environment.