Job search
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Scheduler/Planner
£26000 - £260000 per annumJob Opportunity: Scheduler / Planner
Location: West Midlands
Contract Type: Full-Time, PermanentWe are recruiting on behalf of a leading contractor to find a highly organised Scheduler/Planner to join their team based in the West Midlands. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent customer service while supporting the smooth running of operational processes.
The Role
As a Scheduler/Planner, you will work as part of a busy team, helping to coordinate repairs and maintenance works. Your role is critical in ensuring that tradespeople are deployed efficiently, and residents' needs are met promptly.
Responsibilities:
- Providing excellent customer service to residents and clients.
- Scheduling appointments with tradespeople in an organised and cost-effective manner.
- Managing appointment rescheduling using the company's planning tools.
- Logging and updating jobs on the company's job management system.
- Collaborating with supervisors and tradespeople to organise and allocate work effectively.
- Handling enquiries from residents and resolving appointment-related issues.
Candidate Requirements:
- Experience working in a busy call centre environment.
- Strong multitasking abilities, with a proven ability to meet deadlines and targets.
- Excellent communication skills, with attention to detail and a customer-focused approach.
- Experience in a scheduling or planning role is advantageous but not essential.
What's on Offer?
- Annual Holiday: Entitlement increases after one year's service (up to an additional 5 days).
- Long Service Awards: Recognition for key milestones.
- Perkbox Membership: Access to free coffees, cinema tickets, trips away, and more.
- Volunteer Days: One paid day annually to support a cause close to your heart.
Ready to Apply?
If you're a highly organised professional who enjoys problem-solving, communicating with a wide range of people, and supporting the success of a busy team, we'd love to hear from you.
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Administrator
Up to £25000 per annumAdministrator
Location: West Midlands
Contract Type: 12-Month Fixed Term ContractWe are working with a reputable main contractor based in the West Midlands, to recruit an experienced Administrator on a 12-month fixed-term contract. This is an excellent opportunity to join a highly regarded business that partners with some of the UK's largest landlords, building owners, and facilities managers, delivering strategic building repairs, planned maintenance, and property improvements across multiple sectors.
The Role
As an Administrator, you will be based within a fast-paced call centre environment, supporting the operational team to deliver outstanding service to clients, including Housing Associations, Local Authorities, and their residents. This role requires someone with strong communication skills, who can resolve queries efficiently and with a positive attitude.
Responsibilities
- Answering incoming calls from tenants regarding repair works and resolving queries effectively.
- Utilising company systems to process orders accurately to enable client invoicing.
- Keeping the system up-to-date with detailed records of all resident interactions.
- Reviewing reports from supervisors or tradespeople to determine necessary actions for resolving repairs.
- Handling minor complaints and resolving them at the first point of contact.
Candidate Requirements
- A professional and friendly telephone manner.
- A strong focus on delivering excellent customer service.
- Excellent communication and prioritisation skills.
- Problem-solving abilities, with the initiative to identify and address customer needs effectively.
This is a varied and rewarding role, and some flexibility may be required to support the wider team's success.
What's on Offer
- Holiday Entitlement: 22 days per year, increasing with service (up to an additional 5 days).
- Long Service Awards: Recognition for key milestones and continuous service.
- Perkbox Benefits: Access to a wide range of perks, including free coffees, cinema tickets, and discounts on trips away.
- Volunteer Days: One paid day per year to support a cause of your choice.
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Surveying Project Manager
£50547.76 - £54813.54 per annum Plus £1,800 Car Allowance BenefitsMMP Consultancy currently has an opportunity for a Surveying Project Manager to join a housing association based out of Birmingham.
This will be a permanent position paying £50,547.76 P/A - £54,813.54 P/A (Plus Benefits £1,800 car allowance)
The Role:
- To deliver the surveying function for the Planning & Commissioning Team
- To assist the Head of Asset Management to deliver the planned and cyclical programme contracts ensuring they deliver value for money and high customer satisfaction.
- To assist the Head of Asset Management in the management and control of programme budgets and expenditure.
- To ensure that effective Health and Safety policies and procedures are in place to promote a culture of high Health and Safety standards.
- Promote and maintain a culture which places customers first and aims to deliver a high standard of service.
- To undertake investment options appraisals and validate stock condition surveys on the organisation's properties and communal areas, collecting information with regards to stock condition, age, repairs and remaining life of building components
Job Purpose:
- To support the delivery of the planned and cyclical programmes and services and Asset Management Strategy. Including supporting officers within the Assets team.
- To produce technical advice, survey data, progress reports, quotes, tenders, material specifications, monthly budget statements and provide diagnostic advice as required.
- To produce specifications, schedules of work and cost schedules as required.
- To validate and undertake condition surveys, HHSRS surveys and DDA audits on internal and external domestic properties.
- To advise on conditions relating to property condition, providing solutions to property issues and informing future programme of works.
- Pro-actively ensure that any underperformance or service failure is addressed to ensure that programme targets and operational KPI's are met.
- Understand, analyse and act upon all aspects of customer feedback and my clients performance relating to your programme delivery.
- To deal with any complaints regarding the planned and cyclical programmes.
- To attend meetings on behalf of my clients both internally and externally as required including liaising with other teams and external agencies at a senior level.
Health and Safety
- Deliver effective management and monitoring of health and safety on site. Ensure the clear demonstration of compliance with all relevant regulations, ACOPS and guidance to meet our legal and moral obligations within the designated programmes for delivery.
- To carry out initial assessments in respect of asbestos and re-inspection of known asbestos containing materials.
Managing Contractors / Onsite works
- To manage and monitor the use and performance of main contractors and sub-contractors including site inspections, costs, value for money and customer satisfaction.
- To manage external Contractors and programme works allocated to the Maintenance team in line with contract management procedures and subject to any specific contract requirements.
- To ensure that all on site works are managed effectively, maximising the use of resources.
- To carry out other surveys e.g. DDA surveys, to update my clients asset register and assist in preparing schedules for service charges for renewal, repair and maintenance.
- To arrange access with residents and liaise with contractors and other stakeholders as necessary.
Title: Surveying Project Manager
Salary: £50,547.76 P/A - £54,813.54 P/A (Plus Benefits £1,800 car allowance)
Location: Birmingham
Scheduler/Planner
Job Opportunity: Scheduler / Planner
Location: West Midlands
Contract Type: Full-Time, Permanent
We are recruiting on behalf of a leading contractor to find a highly organised Scheduler/Planner to join their team based in the West Midlands. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent customer service while supporting the smooth running of operational processes.
The Role
As a Scheduler/Planner, you will work as part of a busy team, helping to coordinate repairs and maintenance works. Your role is critical in ensuring that tradespeople are deployed efficiently, and residents' needs are met promptly.
Responsibilities:
- Providing excellent customer service to residents and clients.
- Scheduling appointments with tradespeople in an organised and cost-effective manner.
- Managing appointment rescheduling using the company's planning tools.
- Logging and updating jobs on the company's job management system.
- Collaborating with supervisors and tradespeople to organise and allocate work effectively.
- Handling enquiries from residents and resolving appointment-related issues.
Candidate Requirements:
- Experience working in a busy call centre environment.
- Strong multitasking abilities, with a proven ability to meet deadlines and targets.
- Excellent communication skills, with attention to detail and a customer-focused approach.
- Experience in a scheduling or planning role is advantageous but not essential.
What's on Offer?
- Annual Holiday: Entitlement increases after one year's service (up to an additional 5 days).
- Long Service Awards: Recognition for key milestones.
- Perkbox Membership: Access to free coffees, cinema tickets, trips away, and more.
- Volunteer Days: One paid day annually to support a cause close to your heart.
Ready to Apply?
If you're a highly organised professional who enjoys problem-solving, communicating with a wide range of people, and supporting the success of a busy team, we'd love to hear from you.
Administrator
Administrator
Location: West Midlands
Contract Type: 12-Month Fixed Term Contract
We are working with a reputable main contractor based in the West Midlands, to recruit an experienced Administrator on a 12-month fixed-term contract. This is an excellent opportunity to join a highly regarded business that partners with some of the UK's largest landlords, building owners, and facilities managers, delivering strategic building repairs, planned maintenance, and property improvements across multiple sectors.
The Role
As an Administrator, you will be based within a fast-paced call centre environment, supporting the operational team to deliver outstanding service to clients, including Housing Associations, Local Authorities, and their residents. This role requires someone with strong communication skills, who can resolve queries efficiently and with a positive attitude.
Responsibilities
- Answering incoming calls from tenants regarding repair works and resolving queries effectively.
- Utilising company systems to process orders accurately to enable client invoicing.
- Keeping the system up-to-date with detailed records of all resident interactions.
- Reviewing reports from supervisors or tradespeople to determine necessary actions for resolving repairs.
- Handling minor complaints and resolving them at the first point of contact.
Candidate Requirements
- A professional and friendly telephone manner.
- A strong focus on delivering excellent customer service.
- Excellent communication and prioritisation skills.
- Problem-solving abilities, with the initiative to identify and address customer needs effectively.
This is a varied and rewarding role, and some flexibility may be required to support the wider team's success.
What's on Offer
- Holiday Entitlement: 22 days per year, increasing with service (up to an additional 5 days).
- Long Service Awards: Recognition for key milestones and continuous service.
- Perkbox Benefits: Access to a wide range of perks, including free coffees, cinema tickets, and discounts on trips away.
- Volunteer Days: One paid day per year to support a cause of your choice.
Surveying Project Manager
MMP Consultancy currently has an opportunity for a Surveying Project Manager to join a housing association based out of Birmingham. This will be a permanent position paying £50,547.76 P/A - £54,813.54 P/A (Plus Benefits £1,800 car allowance) The Role:
Job Purpose:
Health and Safety
Managing Contractors / Onsite works
Title: Surveying Project Manager Salary: £50,547.76 P/A - £54,813.54 P/A (Plus Benefits £1,800 car allowance) Location: Birmingham
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