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MMP Consultancy are currently recruiting for a Senior Repairs Scheduler for a National Contractor on a Permanent Basis, in the West Midlands.

Responsibilities:

• Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and
• immediate attention is given to allocate work to operatives when they become free.
• Manage all resource planning activities to ensure maximum efficiency
• Check K.P.I performance weekly and analyse service failures to implement solutions
• Audit performance weekly and any errors bought to your team's attention.
• Providing customer service to residents and customers
• Check the system for emergencies and manage within a timely manner to ensure targets are meet
• Respond to telephone variations by seeking approval from duty surveyor so operatives may continue the site through to completion
• Arrange inspections for supervisors
• Provide a high-quality service to client on a face to face basis
• Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders

Requirements:

• Call Centre Experience
• Maintenance industry experience
• Ability to meet deadlines and work under pressure
• People management experience

A great opportunity has arisen for a Contracts Supervisor to work for a national contractor working within the West Midlands area. My client is looking for a Repairs or Voids Supervisor on a permanent basis offering a salary of £36,000 - £37,000 Van and Annual Bonus. The successful Voids Supervisor will be required to have experience working within a repairs and maintenance environment and be able to supervise a team of operatives.

Pay Rate:

£36,000 - £37,000 Van & Benefits (Annual Bonus)

The Voids Supervisor will be required to:

* Supervise a team of operatives
* Have knowledge of a Voids and Disrepair environment
* Prioritise and allocate works to optimise available resources
* Have experience of managing a team
* Have experience in the use of SORs, pricing and coding works
* Have health and safety knowledge and experience
* Develop relationships with colleagues and support them with growth targets
* Be responsible for achieving contract excellence
* Ensure a high standard of communication is maintained with the client, customers & colleagues

You will be supplied with a van and fuel card.

If you are interested in this role, please send me a copy of your CV or give me a call to discuss this further.