Neighbourhood Officer

Ebonnie Goss
  • Post Date: 15th November 2021
  • Apply Before: 15th December 2021
  • Applications 0
  • Views 238
Job Overview

MMP Consultancyare looking to recruit an experienced Neighbourhood Officer to work with one ofour client’s based in London on a temporary contract.

 

The role willbe focused on providing an excellent customer service to residents, managingboth the estates and street properties of a mixed tenure patch. This role willrequire an individual who is experienced in dealing with tenancy management andanti social behaviour, working with both local authorities and internaldepartments to manage tenant enquiries within all aspects of housingmanagement.

 

Responsibilities:

Managing amixed tenure patch to deliver a excellent housing management service to alltenants

Responding toany enquiries and complaints raised by customers, including complaints aroundanti-social behaviour

Working closelywith relevant departments and outside agencies to improve the neighbourhood

 

SkillsRequired:

Excellenthousing management experience, with knowledge of working with mixed tenureincluding supported and leasehold properties

Knowledge andexperience of rent arrears and how to aid tenants to minimise these

Experience ofworking with antisocial behaviour including the correct channels of reportingthis through to court level

Up to dateknowledge of housing legislation and procedures, including a sound knowledge ofthe Welfare Reform act

An ability todevelop the local community/neighbourhood, working with customers to providestructured improvement plans

 

Job Detail
  • Per annum: £ 36000