MMP Consultancy are looking to recruit a Corporate Administrator to join an excellent Housing

Association in South London on a temp to perm basis.

Key Responsibilities:

• Provide full administrative support to the Directors and support to the PA to the Chief Executive, including arranging meetings and managing email enquiries.
• Take minutes at Senior Management, Board and Committee meetings.
• Assist with organizing corporate events, such as Board/Committee meetings, scheme openings.
• Assist with special projects (e.g. communication updates, mailouts).
• Take responsibility for self-development, attending training, supervision, appraisals, team meetings and staff conferences as required.
• Proven background in administrative work for senior level managers in an office or similar.
• Experience of maintaining efficient records such as minutes and rolling action logs and managing information systems.
• Experience of minute-taking provided at a senior level.
• Extensive knowledge of MS Office.
• Ability to work to deadlines and manage multiple tasks.
• Able to communicate effectively with a wide range of people (verbally and in writing)
• Able to plan, organise and prioritise
• Excellent IT skills (Word, Outlook, Sharepoint)

MMP Consultancy are looking to recruit a Marketing Coordinator to join an excellent organisation in Essex on a Permanent basis.

Key responsibilities:

• Coordinating marketing activities for new developments in line with sales strategies and budgets
• Managing marketing materials - including brochures, websites, signage, CGI renders, adverts, social media content, and more
• Overseeing the setup of stunning sales offices and show homes, including interior design, signage, and landscaping
• Supporting digital marketing strategies and ensuring all online platforms, including Rightmove and WhatHouse, are up-to-date
• Managing photography and videography for pre-launch promotions, international sales, and ongoing marketing efforts
• Coordinating PR campaigns, social media storytelling, and advertising to elevate the Hill brand
• Ensuring all marketing activities stay within budget while maximizing impact
• Supporting international sales exhibitions and logistics

MMP Consultancy are looking to recruit a Defects Officer to join an excellent Local Authority in South London on a temporary basis.

Previous experience

• Experience of delivering successful outcomes from negotiations with external and internal stakeholders.
• Experience of delivering high quality customer service
• Experience of defects resolution and the construction process desirable.
• Experience of managing contractors and holding them to contractual obligations desirable.
• Experience with a housebuilder, contractor, consultant, housing association, or similar desirable.
• Good command of verbal and written communication
• Good level of IT literacy sufficient to manage a defects management system
• Communicate clearly and openly, including listening and responding positively to others.
• Ability to communicate relevant information to all stakeholders
• Ability to create systems for maintaining and recording information
• Ability to use initiative to solve problems independently in a professional setting.
• Physically fit carry out day to day duties

MMP Consultancy are looking to recruit a Property Services Coordinator on a temporary basis in East London.

Responsibilities:

• Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner
• Work as part of a high performing team and ensure your actions are supportive of the team being successful
• Liaise with all relevant stakeholders and provide administrative support to the Operations Teams to ensuring the smooth running of the Property Services Programmes and Technical Projects
• Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works.
• Ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs
• Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress).
• Ensuring that subcontractors are completing jobs on time and they submit completed paperwork correctly ready for supervisor' review and contractor payment
• Phoning residents to ensure access is gained for works

Requirements:

• Excellent IT skills and literacy
• Excellent communication skills, both oral and written
• Self-motivated, resilient, assertive and confident
• Proven experience of excellent customer service skills

I am currently recruiting for a Housing Officer to join an excellent organisation in South East London on a Permanent basis.

Key responsibilities:

• Tenant Involvement.
• Voids and Arrears management including representing the organisation in court
• Lettings and Allocations including transfers and mutual exchanges
• Estate Management
• Dealing with Anti Social Behaviour, neighbourhood nuisance and any form of harassment often working in conjunction with the councils Anti - social behaviour team.
• Encouraging tenant participation
• Dealing with Complaints
• Work Closely with the rest of the operational team to facilitate an effective and joint up working approach with respect to the delivery and services to residents

Please send me your most up to date CV if this is of interest to yourself.

MMP Consultancy are looking to recruit a Complaints Officer to join a great organisation based in East London on a temporary basis.

Job Purpose:

• To manage a case load of resident complaints relating to a variety of different housing issues that may arise. Liaise with complainants, contractors and different business streams to deliver effective, customer focussed outcomes to complaints.
• To deliver the complaint handling targets of responding to the complaint and ensuring that we are compliant with our Complaints policy and the Housing Ombudsman Complaint Handling Code.
• To deliver the stage one complaints service as set out in the policy and procedures and complaint handling code for complaint handling.
• To participate actively in the Complaint Team, taking responsibility for ensuring the delivery of service and identify areas for service improvement
• Working collaboratively with all colleagues and our contract counterparts to ensure effective customer focussed outcomes.
• Providing accurate and timely responses to complaints following comprehensive investigations
• To ensure that all complaint record keeping is accurate and updated regularly.
• To ensure that all KPI and Service Levels Agreements are met.
• Providing excellent and timely communication to our customers at all times

Please send me your most up to date CV if this is of interest to yourself.