Senior Administrator

Location: Oldham
Pay Rate: £20.40 per hour (Umbrella)
Contract Length: 2 - 3 months (potential for extension)
Hours: 35 per week, Monday - Friday (Hybrid Working Available)

About the Role

We are currently seeking a Senior Administrator to join the Asset Management team on a temporary contract in Oldham. This role will provide essential administrative support to the Heating and Hot Water & Domestic Gas Team, assisting with contract management, compliance monitoring, and customer queries.

The successful candidate will play a key role in ensuring compliance records are up-to-date, budgets are monitored, and all data is accurately recorded within internal systems. This is a hybrid working role, providing the flexibility of both office and home-based work.

Key Responsibilities

• Monitor the performance of contracts and suppliers, ensuring quality and value for money
• Manage and monitor team email inboxes, ensuring timely responses
• Create work orders and purchase orders
• Update NEC (Asset Management System) and maintain accurate data records
• Develop, maintain, and monitor systems, registers, and databases for efficient reporting
• Facilitate communication between internal teams, external customers, and suppliers
• Prepare reports, letters, and presentation materials
• Provide compliance reports to the wider team

What We're Looking For

We are seeking a proactive and detail-oriented Senior Administrator with:

• Previous experience in an administrative role, ideally within housing or asset management
• Ability to work to deadlines and targets efficiently
• Strong customer service skills with a solution-focused approach
• Excellent attention to detail and ability to manage workload effectively
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Advanced skills in Microsoft Excel (Pivot Tables, VLOOKUPs, and data analysis)

Contract Officer

Location: Oldham
Pay Rate: £26.60 per hour (Umbrella)
Contract Length: 2 - 4 months (potential for extension/permanency)
Hours: 35 per week, Monday - Friday (Hybrid Working Available)

About the Role

We are currently recruiting for a Contract Officer to join our client, a well-respected Housing Association, on a temporary basis. This role offers a unique opportunity to gain valuable experience within asset compliance and contribute to managing key housing maintenance contracts across properties nationwide.

As a Contract Officer, you will support the Contract Manager in ensuring asset compliance, delivering customer-focused services, and helping drive cost efficiencies across multi-million-pound projects.

Key Responsibilities

• Assist in the management of asset compliance contracts
• Analyse complex data using Excel (Pivot Tables, VLOOKUPs, Macros) to identify trends and areas for improvement
• Support project delivery, ensuring adherence to CDM regulations and health & safety standards
• Maintain and develop strong working relationships with contractors, tenants, and internal stakeholders
• Monitor statutory and regulatory requirements in asset compliance, ensuring full compliance

What We're Looking For

We are seeking a proactive and detail-oriented Contract Officer with:

• Previous experience in supporting asset compliance contract management
• Excellent problem-solving skills, with the ability to gather information, analyse, and suggest solutions
• Strong understanding of financial controls within contracts
• Outstanding written and verbal communication skills
• Experience in housing sector compliance (desirable)

Finance Business Partner - Interim Contract

Contract Type: Interim
Industry: Housing Association
Rate: £35.00 to £44.00 per hour

Are you an experienced finance professional looking for a dynamic, strategic role in a leading national organisation? We are recruiting for an Interim Finance Business Partner to join a forward-thinking team and drive financial performance in a high-impact environment.

About the Role

As a Finance Business Partner, you will play a crucial role in providing financial insight, analysis, and strategic advice to key stakeholders. You will act as a trusted advisor, ensuring sound financial decision-making and supporting the broader business objectives.

This role is perfect for someone who enjoys collaboration, problem-solving, and driving commercial improvements within a fast-paced organisation.

Key Responsibilities

• Assist with monthly management reporting linking financial and operational metrics with commentary to provide insight into organisational procedures.
• Work closely with senior management, providing financial guidance and commercial insight to support decision-making.
• Analyse financial data and trends, identifying risks, opportunities, and areas for improvement.
• Support budgeting, forecasting, and financial planning processes.
• Build strong relationships with operational teams, ensuring financial best practices are embedded across the business.
• Deliver accurate and timely financial reporting, ensuring compliance with policies and procedures.
• Identify cost-saving initiatives and drive efficiency improvements.
• Support business transformation projects and contribute to wider strategic initiatives.

About You

We're looking for a proactive and results-driven finance professional who is:

• Part-qualified (by experience), studying towards or newly qualified with CCAB or equivalent accounting qualification.

• Possesses strong experience in finance business partnering, financial analysis, or management accounting.
• Advanced in analytical skills and holds the ability to translate complex data into actionable insights.
• Strong stakeholder management skills - able to influence, challenge, and support decision-making.

Previous knowledge and experience of working in a Housing Association is highly advantageous, but not essential.

Service Charge Officer

Working Arrangement: Hybrid working arrangement with minimal office attendance after training.
Training Location: Borehamwood or Camden

About the Role:
Our client, a leading Housing Association, is seeking an experienced Service Charge Officer to join their team. This role is essential in ensuring accurate service charge administration while delivering excellent customer service to residents. The position will begin with two weeks of office-based training, after which the successful candidate will only be required to work from the office once a month (either Borehamwood or Camden).

Key Responsibilities:

• Manage queries related to service charge estimates and actuals, including:
• Providing detailed explanations for specific services.
• Resolving disputes regarding the cost of services provided.
• Correcting resident charges where errors are identified.
• Providing documentation related to service charges (e.g., Section 21 & 22 requests, invoices, Section 20 consultation documents).
• Respond to internal queries from other teams via the team inbox.
• Verify resident charges for teams working on Housing Benefit and customer payments.
• Draft and distribute service charge information to residents as directed by other teams.
• Interact directly with residents and internal teams via phone, email, and the team inbox.
• Ensure professional and clear communication when discussing financial information or resolving disputes.
• Conduct thorough reviews of resident charges, identifying and addressing potential errors (e.g., unusual increases or inconsistencies in invoices).
• Maintain detailed and accurate records within the organisation's internal system.

Skills and Experience:

• Strong numeracy skills with keen attention to detail.
• Proven experience in customer service, including handling complex queries and resolving disputes.
• Experience with service charge processes or similar financial administration roles.
• Familiarity with Microsoft Dynamics (training will be provided).
• Previous experience working within housing associations or property management.