MMP Consultancy are looking to recruit a Homelessness Prevention Officer on a Temporary basis for a Local Authority based in North West London.

Duties:

• Managing a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis.
• Understanding the complex, multiple needs as well as strengths of those individuals and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing.
• Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team.
• Create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their personal circumstances and keep the plan under review.
• Carry out all agreed actions in the PHP that the Council is to take in a timely manner and update the plans promptly.
• Helping people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities.
• Providing some support for individuals through the resettlement process when moving to a new home.
• Helping tenants with preparing defence forms for section 21 and other relevant court proceedings

MMP Consultancy are looking to recruit a Recovery Officer on a Temporary basis for a Local Authority based in West London.

Duties:

• To support the Council Tax and NNDR Debt Managers in providing an efficient enforcement and recovery service for the authority.
• Update, investigate and reconcile Council Tax & NNDR accounts and take appropriate further recovery action where necessary in line with section guidelines to maximise revenue for the authority and ensure that targets are met within the department.
• Promote and implement the Council's Policies, particularly in relation to service provision and with due regard to customer care.
• Effectively utilise such IT systems as required during the course of duties.
• Interrogate and update appropriate systems and procedures in assisting to achieve Divisional and Council objectives and make sure the section meets its procedural obligations.
• Liaise and action information/enquiries from other sections, departments and outside agencies as necessary (e.g. DWP, collection agencies, employers and citizen's advice bureau), including maintaining accurate records of debt with external collection agencies and to allocate and process payment schedules and raise invoices as necessary.
• Process and log all cases returned uncollected by the Enforcement Agencies and take appropriate action as defined by procedures and the Enforcement Agents reports.
• Deal with enquiries in relation to cases at Enforcement Agent stage and liaise directly with the Enforcement agencies and debtor.
• Undertake system checks using Experian or other Council systems as appropriate for the purpose of tracing, closed account procedures, credit checks and identifying possible fraud.
• Prepare paperwork for committal, charging orders, applications to set aside etc in line with sectional guidelines.
• Deal with correspondence, telephone, e-mail and counter enquiries accurately and effectively as appropriate and within the departments target.

Knowledge and Skills:

• IRRV qualification desirable, you must have experience within the council tax & business rates sector and a good understanding of the relevant legislation.
• Experience of the Academy system for council tax and NNDR (business rates)
• Able to use Word, outlook and excel spread sheets.

MMP Consultancy are looking to recruit a Resident Liaison Officer in Sutton. This will be on a temporary ongoing role, working as part of the Planned Works team.

Pay Rate: £29.16 Per Hour

Please note this position will require you to have a full UK Driving Licence and access to your own vehicle!

Responsibilities:

• Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed.
• Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction.
• Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution.
• Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements.
• Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management

Skills & Experience Required:

• Previous experience of working as a Resident Liaison Officer or Coordinator
• Excellent written and interpersonal skills
• Proven experience of delivering excellent customer care
• Experience of handling challenging and complex situations
• An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

MMP Consultancy are looking to recruit a Technical Officer on a Temporary basis for a Local Authority based in West London.

Umbrella Rate: £27.70 Per Hour

Duties:

• Provide support for all administration matters related to relevant service area and undertake general and specific administrative duties aligned to the service area and any other duties which could reasonably fall within the role.
• Take responsibility for and technically support a large and varied workload within Capital Delivery Team.
• Respond personally to requests for technical advice relating to capital delivery projects and ensuring all necessary statutory provisions are correctly and competently executed and cases are brought to a satisfactory and timely conclusion.
• Provide assistance to and cover for colleagues as required.
• Provide technical support that ensures compliance within the defined specifications, across the capital delivery work programme.
• Use of other IT systems including where required scanning and photocopying of documents.
• Electronic and manual filing and document management in respect of the service area to ensure records maintained in accordance with statutory guidance.
• Assist with the Estate Housing response to emergency incidents.
• Through consultation with line manager and in accordance with the Constitution and operational protocols, in connection with businesses undertakings and other activities falling within scope of authorisation, determine need for, sign, serve, monitor, and enforce notices (i.e., Party Wall Notices) as appropriate.
• Provide advice and education to the public, peers, and business community in connection with health matters.
• Provide technical support during the scoping, installation, commissioning, and handover phases to ensure the client requirements are fully met.
• Provide technical support for effective problem solving and troubleshooting complex problems.
• To contribute to the performance of the sectors service functions actively and effectively and to the achievement of Business plan, Service Plan, individual appraisal, and other specified targets.
• Assist with the collection and collation of data for statistical surveys, statutory returns, public enquiries, and legal proceedings

Location: London
Salary: £24 per hour (Umbrella)
Contract Type: Temporary

About the Role
We are working with a medium-sized housing association based in London to recruit a Compliance Officer specialising in fire safety. This is an excellent opportunity for a detail-oriented professional with strong data management and contract administration skills to support the organisation's fire safety compliance efforts.

Key Responsibilities

• Assist in managing compliance with fire safety regulations, including Active Fire Safety, AOV systems, Alarm Systems, Emergency Lighting, and Evacuation Systems.
• Oversee the administration and coordination of fire safety contracts, ensuring all contractor obligations are met.
• Maintain and update compliance databases, ensuring accuracy and completeness of information.
• Upload fire safety certificates and other essential documents into the database.
• Book orders and schedule appointments with contractors and residents.
• Communicate with contractors and residents to resolve access issues and ensure timely completion of fire safety work.
• Support the Compliance Team in monitoring contractor performance and compliance with service level agreements.
• Support ongoing compliance projects and contribute to improving fire safety procedures.
• Use Microsoft Dynamic 365 for data management and administrative tasks.

What We Are Looking For

The ideal candidate will demonstrate:

• Experience in compliance or contract administration, preferably within a social housing environment.
• Strong data management skills and attention to detail.
• Experience working with fire safety compliance processes (desirable but not essential to be technically qualified).
• Excellent organisational and communication skills to coordinate with contractors and residents.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with Microsoft Dynamic 365 is a plus.