Passion in people

MMP Consultancy currently have an opportunity for a Fire Safety Assurance Lead to join a housing association. My client can offer hybrid working with 1-2 days p/w working in the office which is in Croydon.

My client are paying £55,000 - 60,000p/a Benefits.

Main Purpose Of The Role:

To deliver Fire Safety assurance programs and evidence to the business as part of wider Fire Safety strategy. To work in both operational and strategic arenas to deliver guidance and advice to ensure my client achieves a measure for assurance. To develop action plans to ensure compliance and best practice.

Key Accountabilities:

• Ensuring the integrity of my clients Fire Safety practices by developing, designing and managing the implementation of local small activities and actions to meet the wider Fire Safety Strategy and Fire Safety Risk Management Framework.
• Delivering Fire Safety professional advice with appropriate skills, knowledge and experience to design appropriate strategies to scrutinise and provide assurance across my clients activities and its portfolio of services impacted by fire safety.
• Providing frameworks and monitor to ensure my client meets its legal, moral & financial duties to both Staff & Residents in terms of fire safety matters & fire risk reduction.
• Communicating effectively at all levels with internal and external stakeholders, having the necessary competencies to provide robust challenges when required and diplomacy and tact to ensure delivery of remedial actions.
• Ensuring my client meets its legal, moral and financial duties in building portfolio as a Responsible Person /Accountable Person being a freeholder, leaseholder and social landlord.
• Supporting "Duty Holder" responsibilities and working with key stakeholders to promote compliance.
• Monitoring and delivering effective systems for vulnerable residents monitoring the delivery of PCFRA's/ PEEPs
• Ensuring outcome focused solutions promoting the use of proportionate and consistent fire risk reduction strategies.
• Design, implementing and monitoring of the Fire Safety Risk Management Framework and Assurance programs.
• Promoting Fire Safety Assurance through proactive monitoring & support as subject matter experts to provide the assurance of the practices of operational staff in a broad range of functions and teams.
• Actively lead, coach, develop and enable the Fire Safety Assurance Officers to ensure high performance and support the successful delivery of Fire Safety programmes.
• Delivery of : Assurance Standards for Quality of FRA for 'in scope' buildings including HRB's
• Assurance Evidence Monitoring of completion of the actions on FRA's - Immediate & Planned
• QA Assurance of Works Completed for Fire Standards and suitability.
• Assurance of Liaison & Communication with residents and suitability of the information.
• Promoting Building Safety Case File Assurance
• Assurance of appropriate Resident Liaison carried out under the Building Safety Managers

Title: Fire Safety Assurance Lead

Salary: £55,000 - £60,000p/a Benefits.

Location: Hybrid Working (Offices based in Croydon)

MMP Consultancy is currently a Repairs and Voids Manager for a temp to perm contract within a social housing organisation based in North West London.

Being the senior contracts manager and leading on repairs, voids and disrepair properties. This role includes management of Surveyors and Administrators.

Key Duties:

* Ensure the effective delivery of repairs, voids and disrepair properties ensuring properties are safe.
* Direct staff in the delivery of appropriate technical issues, inspections, risk assessments, method statements and monitoring performance. Line management responsibilities.
* Manage repairs and delivery of works including logging into systems and ensure accurate records and information are available.
* Ensure all compliance in accordance with current repairs, H&S and other relevant legislations, and good practice.
* Taking responsibility for the financial management of works via SOR
o Negotiating and agreeing contracts
o Deliver value for money and make best use of resources to deliver the best outcomes.

Job Details:

Title: Repairs and Voids Manager
Salary: £350 - £400 per day (Inside IR35) (£61.5k PA 20% Pension Contributions) (for experienced candidates)
Benefits: TBC on application
Location: Northwest London
Client: Social Housing provider
Contract: 6 Months Interim to Permanent.

If you are interested, please send over a to-date CV with rate expectations. Further information will be provided once applied.

MMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in Kent.

As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and maintaining high levels of resident satisfaction.

Responsibilities:
* Deliver consistently high-quality customer service across all our contact channels in accordance with customer service standards.
* Ensure customers receive an equally positive experience, and tailor the service to meet the diverse needs of individuals.
* Take ownership of challenging messages and difficult conversations with customers, including helping to resolve complaints.
* Comply with policies, procedures and guidelines and recognise when to escalate for exceptions.
* Work with colleagues, partners and contractors to ensure customers experience an efficient and joined-up service.
* Ensure customers experience a continuously improving service by listening to them and feeding back customer views.
* Actively manage your learning to keep your knowledge up to date, enabling you to deliver the right answer, first time.
* Competently use relevant systems to deliver a high level of customer service.

Requirements:
* Experience of working in a customer service or contact centre environment.
* Commitment to making a positive difference to people by delivering great customer service.
* Ability to communicate clearly and build rapport with customers across a range of contact channels, including telephone, email, live chat and social media.
* Comfortable using standard Microsoft office packages and in-house systems. Confident learning and using new ICT systems.
* Ability to use the most appropriate style and method of communication with internal and external customers and stakeholders.
* Ability to prioritise competing commitments and work accurately and methodically under pressure.
* Experience of dealing with challenging behaviour whilst remaining solution focussed.
* Ability to make decisions based on sound judgement.
* Experience of complying with policies, procedures and guidelines.
* Ability to be flexible and adapt to a changing work environment.

MMP Consultancy have been approached by one of our Housing Association clients this morning to assist them with their search of their new M&E Manager.

Title: M&E Manager
Location: Essex
Rate: £48,500 Benefits

Role Overview:

To provide expertise and lead in the operational management of compliance control, information maintenance and monitoring with regard to the servicing, inspection and follow up regimes of remedial works across all statutory and non-statutory compliance work- streams within remit, liaising with the Performance team to ensure up to date adherence is understood at all times.

To work effectively and collaboratively across all external stakeholders to ensure statutory and non-statutory obligations, planned works contract delivery and associated consequential remedial works, inclusive of building and engineering disciplines, are being met and ensure safe running of associated asset related life safety systems and equipment.

To manage the M&E Engineer and maintain working relationships with the senior management team and operational delivery teams to promote confidence in the agreed assurance mechanisms and raise the level of awareness and understanding of statutory compliance within our clients homes.

Key Deliverables

1.Ensure that all relevant compliance service, testing and inspection processes within remit are carried out correctly, remedial/follow on works are undertaken on a risk basis; that the service, testing and inspection process remains current and fit for purpose, and all records and certification are appropriately recorded. Keep up to date with changing legislation, standards and technology. Assist in the updating of specifications and documents.
2.Implement and operate robust processes and procedures in order to ensure the legal obligations in regard to property compliance are managed and met; and to ensure all identified risks are mitigated in the most efficient manner, making best use of available resources to keep all residents safe.
3.Work in collaboration with H&S Manager and the Building Safety Manager to ensure risks around health, safety and compliance are identified and risk mitigation strategies are developed and implemented to maintain property compliance and our regulatory obligations are met.

Title: M&E Manager
Location: Essex
Rate: £48,500 Benefits

MMP Consultancy have been approached by one of our Housing Association clients this morning to assist them with their search of their new M&E Manager.

Title: M&E Manager
Location: Essex
Rate: £48,500 Benefits

Role Overview:

To provide expertise and lead in the operational management of compliance control, information maintenance and monitoring with regard to the servicing, inspection and follow up regimes of remedial works across all statutory and non-statutory compliance work- streams within remit, liaising with the Performance team to ensure up to date adherence is understood at all times.

To work effectively and collaboratively across all external stakeholders to ensure statutory and non-statutory obligations, planned works contract delivery and associated consequential remedial works, inclusive of building and engineering disciplines, are being met and ensure safe running of associated asset related life safety systems and equipment.

To manage the M&E Engineer and maintain working relationships with the senior management team and operational delivery teams to promote confidence in the agreed assurance mechanisms and raise the level of awareness and understanding of statutory compliance within our clients homes.

Key Deliverables

1.Ensure that all relevant compliance service, testing and inspection processes within remit are carried out correctly, remedial/follow on works are undertaken on a risk basis; that the service, testing and inspection process remains current and fit for purpose, and all records and certification are appropriately recorded. Keep up to date with changing legislation, standards and technology. Assist in the updating of specifications and documents.
2.Implement and operate robust processes and procedures in order to ensure the legal obligations in regard to property compliance are managed and met; and to ensure all identified risks are mitigated in the most efficient manner, making best use of available resources to keep all residents safe.
3.Work in collaboration with H&S Manager and the Building Safety Manager to ensure risks around health, safety and compliance are identified and risk mitigation strategies are developed and implemented to maintain property compliance and our regulatory obligations are met.

Title: M&E Manager
Location: Essex
Rate: £48,500 Benefits

MMP Consultancy is seeking a Senior Quantity Surveyor on behalf of a Private Developer to be based in Oxfordshire. This is a permanent position with a salary range of £80,000 - £85,000 with a 10% bonus scheme plus a £6,900 car allowance.

Candidates are required 5 days per week in the office in Oxfordshire. There is no working from home available for this role.

The objective of this role is to manage cash flow and maximise profitability by analysing work packages and the building process. The role involves controlling costs, reporting financial projections, and ensuring compliance with ISO9001 and other company procedures.

Responsibilities:
* Collaborate with Production and Technical Leads to identify risks and manage program scope.
* Attend design meetings, clear actions on time, and provide input on potential cost savings.
* Produce and monitor contract sums and cash flow, ensuring a positive cash position and achieving a minimum 10% overvalue.
* Prepare valuations, secure timely payments, and manage subcontractor payments in line with agreements.
* Ensure accurate, timely production of cost reports (CVCs) and project outturn cost sheets.
* Manage final accounts with subcontractors and clients, ensuring compliance with contractual obligations.

Key Requirements:
* Relevant qualifications in Quantity Surveying or Construction (HND/HNC, degree level).
* Experience in Contract/Quantity Surveying, with a solid commercial background in construction.
* Strong knowledge of UK building regulations, H&S, and compliance.
* Excellent numerical, problem-solving, and interpersonal skills.
* Proficiency in managing mixed-tenure schemes, subcontractor orders, and final accounts.